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    System and method for processing media requests during telephony sessions
    52.
    发明授权
    System and method for processing media requests during telephony sessions 有权
    在电话会话期间处理媒体请求的系统和方法

    公开(公告)号：US09306982B2

    公开(公告)日：2016-04-05

    申请号：US14103632

    申请日：2013-12-11

    Applicant: Twilio, Inc.

    Inventor： Jeff Lawson ,  John Wolthuis ,  Evan Cooke

    IPC: H04L12/66 ,  H04L29/06 ,  H04M7/00 ,  H04M1/247

    CPC classification number: H04M7/0075 ,  H04L29/06027 ,  H04L65/1013 ,  H04L65/105 ,  H04L67/02 ,  H04L69/329 ,  H04M1/2473 ,  H04M7/0021

    Abstract: In a preferred embodiment, the method of caching media used in a telephony application includes: receiving a media request; sending the media request to a media layer using HTTP; the a media layer performing the steps of checking in a cache for the media resource; processing the media request within a media processing server; and storing the processed media in the cache as a telephony compatible resource specified by a persistent address. The system of the preferred embodiment includes a call router and a media layer composed of a cache and media processing server.

    Abstract translation: 在优选实施例中，缓存在电话应用中使用的媒体的方法包括：接收媒体请求; 使用HTTP向媒体层发送媒体请求; 所述媒体层执行检查所述媒体资源的高速缓存的步骤; 在媒体处理服务器内处理媒体请求; 以及将所处理的媒体存储在高速缓存中，作为由持久地址指定的电话兼容资源。 优选实施例的系统包括呼叫路由器和由高速缓存和媒体处理服务器组成的媒体层。

    System and method for queuing a communication session
    53.
    发明授权
    System and method for queuing a communication session 有权
    排队通信会话的系统和方法

    公开(公告)号：US09247062B2

    公开(公告)日：2016-01-26

    申请号：US13921941

    申请日：2013-06-19

    Applicant: Twilio, Inc.

    Inventor： Christer Fahlgren ,  John Wolthuis ,  Peter Shafton ,  Thomas Schiavone

    IPC: H04M3/00 ,  H04M3/523 ,  H04L12/66 ,  H04M3/51

    CPC classification number: H04M3/523 ,  H04M3/5141 ,  H04M2203/407

    Abstract: A system and method including receiving a request to enqueue a communication session; adding the communication session to the queue of a plurality of communication sessions; upon adding the communication to the queue, transferring control logic to the configured wait-state application; receiving a dequeue request initiated by a second entity; in response to the dequeue request, managing the procession of communication sessions in the queue; and dequeuing a communication session from the queue.

    Abstract translation: 一种系统和方法，包括接收入站通信会话的请求; 将通信会话添加到多个通信会话的队列; 在将通信添加到队列时，将控制逻辑传送到配置的等待状态应用; 接收由第二实体发起的出队请求; 响应于出队请求，管理队列中通信会话的队列; 并从队列中引出通信会话。

    SYSTEM AND METHOD FOR MANAGING MEDIA IN A DISTRIBUTED COMMUNICATION NETWORK
    55.
    发明申请
    SYSTEM AND METHOD FOR MANAGING MEDIA IN A DISTRIBUTED COMMUNICATION NETWORK 有权

    公开(公告)号：US20140289420A1

    公开(公告)日：2014-09-25

    申请号：US14278993

    申请日：2014-05-15

    Applicant: Twilio, Inc.

    Inventor： Brian Tarricone ,  John Wolthuis ,  Jonas Boerjesson

    IPC: H04L12/751

    CPC classification number: H04L45/02 ,  H04L45/124 ,  H04L65/1006 ,  H04L65/103 ,  H04L65/1069 ,  H04L65/80 ,  H04L69/24

    Abstract: A system and method for processing communication media in a regionally distributed communication platform that includes at a first platform region, establishing a communication session comprising establishing a media communication to at least one endpoint from the first region and establishing signaling communication to a second platform region; selecting a media resource in response to a change in media processing requirements of the communication session; when the selected media resource is outside the first region, routing media communication through a media resource outside of the first region; when the media resource is available in the first region, routing media communication through the media resource of the first region; and when the media resource is outside of the second region, storing the media communication in the first region at least temporarily and tunneling a branch of the media communication to a central media service in the second region.

    System and method for managing latency in a distributed telephony network
    58.
    发明授权
    System and method for managing latency in a distributed telephony network 有权
    用于管理分布式电话网络中的延迟的系统和方法

    公开(公告)号：US08601136B1

    公开(公告)日：2013-12-03

    申请号：US13911896

    申请日：2013-06-06

    Applicant: Twilio, Inc.

    Inventor： Christer Fahlgren ,  Jonas Boerjesson ,  John Wolthuis ,  Peter Shafton

    IPC: G06F15/16 ,  G06F15/173

    CPC classification number: H04L45/124 ,  H04L45/121 ,  H04L45/125 ,  H04L65/1006 ,  H04L65/103 ,  H04L65/1033 ,  H04L65/1069

    Abstract: A system and method of preferred embodiments include at a signaling gateway of a first region, receiving a communication invitation of a first endpoint from a communication provider; signaling the communication invitation to a communication-processing server in a second region; in response to communication processing of the communication-processing server, dynamically directing signaling and media of the communication according to processing instructions and resources available in at least the first and two regions; wherein dynamically directing signaling and media communication of the communication comprises selectively routing media communication exclusively through communication resources of the first region if resources are available in the first region or selectively routing media communication between the first endpoint, the gateway, and at least the communication-processing server if media resources are not in the first region.

    Abstract translation: 优选实施例的系统和方法包括在第一区域的信令网关处，从通信提供者接收第一端点的通信邀请; 向第二区域中的通信处理服务器发信号通知邀请; 响应于通信处理服务器的通信处理，根据至少第一和两个区域中可用的处理指令和资源来动态地指导通信的信令和媒体; 其中动态地指导所述通信的信令和媒体通信包括：如果所述第一区域中的资源可用，或者选择性地路由所述第一端点，所述网关之间的媒体通信，以及至少所述通信 - 处理服务器，如果媒体资源不在第一个区域。

    Method for processing telephony sessions of a network
    60.
    发明授权
    Method for processing telephony sessions of a network 有权

    公开(公告)号：US12289351B2

    公开(公告)日：2025-04-29

    申请号：US18387654

    申请日：2023-11-07

    Applicant: Twilio Inc.

    Inventor： Jeffrey Lawson ,  John Wolthuis ,  Evan Cooke

    IPC: H04L65/1069 ,  H04L61/106 ,  H04L65/4053

    Abstract: A method for processing telephony sessions of a network including at least one application server and a call router, the method including the steps of assigning a primary Uniform Resource Identifier (URI) and at least a secondary URI to an application; mapping a telephony session to the primary URI; communicating with the application server designated by the primary URI using an application layer protocol; receiving telephony instructions from the application server and processing the telephony instructions with the call router; detecting an application event; and upon detecting the application event, communicating with the application server designated by the secondary URI.

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