Abstract:
A system and method for facilitating contextual communications that includes creating a contextual resource that is initially associated with at least at first communication session; receiving an incoming communication request and establishing a second communication session; associating the second communication session with the contextual resource; setting contextual information of the contextual resource; performing at least one contextual communication action.
Abstract:
A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for entities configured for the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A signaling micro-service request is processed according to the entity configuration. The signaling micro-service request is a request for use the signaling micro-service of the platform system on behalf of the entity. Use of the signaling micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of the signaling micro-service. Entity configuration includes micro-service configuration, and micro-service configuration of the signaling micro-service specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.
Abstract:
A system and method for mitigating a denial of service attack that includes distributing network communication messages directed at a resource within a resource cloud, directing the distributed network communication messages, filtering the network communication messages according to filter parameters that relate to the legitimacy of the communication message, and sending the communication message to the resource if the communication message is filtered as legitimate or performing a request limiting response to the communication message if the communication message is filtered as illegitimate.
Abstract:
A system and method for communicating with a client application that can include at a communication platform, receiving an authorization token of a first client application; verifying at least one permission associated with the authorization token; at a first server of the communication platform, accepting an incoming communication request; retrieving communication instructions from a server according to the incoming communication request; identifying an instruction to communicate with a communication destination of the first client application; and establishing communication with the first client application.
Abstract:
A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.
Abstract:
An embodiment of the system for publishing events of a telephony application to a client includes a call router that generates events from the telephony application and an event router that manages the publication of events generated by the call router and that manages the subscription to events by clients. The system can be used with a telephony application that interfaces with a telephony device and an application server
Abstract:
A multi-tenant media processing platform system and method. At least a first media analysis service of a plurality of media analysis services is activated for at least a portion of an active communication session of an entity in the platform system. The first activated media analysis service performs a first media analysis on media of the active communication session that is collected by the platform system. The first activated media analysis service performs the first media analysis on the collected media while the communication session is active to generate a first media analysis result. During the active communication session, at least one media analysis result is applied.
Abstract:
A multi-tenant media communication platform system and methods. The platform system includes media communication micro-services and micro-service configuration for a plurality of entities configured for use of the platform system. Enrolling an entity in the platform system includes setting entity configuration for use of the platform system by the entity. A micro-service request is processed according to the entity configuration. The micro-service request is a request for use of at least one micro-service of the platform system on behalf of the entity. Use of each micro-service is accounted for on behalf of the entity. Billing information for the entity is generated based on the accounting for the use of each micro-service on behalf of the entity. Entity configuration includes micro-service configuration, and micro-service configuration specifies at least one of: an endpoint mapping to at least one application logic URI, an event callback URI, and an event application logic URI.
Abstract:
A system and method for facilitating signaling and media communication at a communication platform that includes receiving a communication request to a resource, wherein the communication request specifies a destination endpoint; establishing signaling and media communication in a session with the destination endpoint of the communication request; registering a callback resource to a signaling event of the session; monitoring signaling messages of the session; detecting the signaling event in the signaling messages of the session; and triggering the callback resource upon detecting the signaling event.
Abstract:
A method and system for real-time eventing including interacting with at least one configuration attribute according to instructions specified through an application programming interface (API); adding subscribers for an event channel; generating an event from operation of an application; publishing the event message to the event channel on an event router; processing the event message according to the at least one configuration attribute; identifying a subscriber to the event channel; and sending the event from the event router to the subscriber.