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    AUTOMATIC SPEAKER IDENTIFICATION IN CALLS
    1.
    发明申请
    AUTOMATIC SPEAKER IDENTIFICATION IN CALLS 审中-公开

    公开(公告)号：US20200322399A1

    公开(公告)日：2020-10-08

    申请号：US16858863

    申请日：2020-04-27

    Applicant: AffectLayer, Inc.

    Inventor： Raphael Cohen ,  Erez Volk ,  Russell Levy ,  Micha Yochanan Breakstone

    IPC: H04L29/06 ,  G06Q30/02 ,  G10L17/04 ,  G10L17/00 ,  G10L21/0272

    Abstract: A speaker identification system (“system”) automatically assigns a speaker to voiced segments in a conversation, without requiring any previously recorded voice sample or any other action by the speaker. The system enables unsupervised learning of speakers' fingerprints and using such fingerprints for identifying a speaker in a recording of a conversation. The system identifies one or more speakers, e.g., representatives of an organization, who are in conversation with other speakers, e.g., customers of the organization. The system processes recordings of conversations between a representative and one or more customers to generate multiple voice segments having a human voice, identifies the voice segments that have the same or a similar feature, and determines the voice in the identified voice segments as the voice of the representative.

    AUTOMATIC SPEAKER IDENTIFICATION IN CALLS
    3.
    发明申请
    AUTOMATIC SPEAKER IDENTIFICATION IN CALLS 审中-公开

    公开(公告)号：US20180342250A1

    公开(公告)日：2018-11-29

    申请号：US15604513

    申请日：2017-05-24

    Applicant: AffectLayer, Inc.

    Inventor： Raphael Cohen ,  Erez Volk ,  Russell Levy ,  Micha Yochanan Breakstone

    IPC: G10L17/00 ,  G10L15/08 ,  G10L17/26 ,  G06Q30/02 ,  H04L29/06

    Abstract: A speaker identification system (“system”) automatically assigns a speaker to voiced segments in a conversation, without requiring any previously recorded voice sample or any other action by the speaker. The system enables unsupervised learning of speakers' fingerprints and using such fingerprints for identifying a speaker in a recording of a conversation. The system identifies one or more speakers, e.g., representatives of an organization, who are in conversation with other speakers, e.g., customers of the organization. The system processes recordings of conversations between a representative and one or more customers to generate multiple voice segments having a human voice, identifies the voice segments that have the same or a similar feature, and determines the voice in the identified voice segments as the voice of the representative.

    Data compliance management in recording calls
    5.
    发明授权
    Data compliance management in recording calls 有权

    公开(公告)号：US11087019B2

    公开(公告)日：2021-08-10

    申请号：US16102856

    申请日：2018-08-14

    Applicant: AffectLayer, Inc.

    Inventor： Russell Levy ,  Dominik Facher ,  Micha Yochanan Breakstone

    IPC: H04L12/18 ,  G06F21/62 ,  G10L15/22 ,  G10L15/18 ,  G06N20/00

    Abstract: A conference management system (“system”) facilitates data compliance in recording conversations between users. A host user can send an electronic invitation for a meeting to participants. Upon accessing the invitation, the participants can be presented with two options to join the conference—a first option using which a participant can join the meeting by providing consent to recording the meeting and a second option using which the participant can join the meeting by opting-out of recording of the meeting. When a participant opts-out of the recording of the meeting, the conference management system ensures that the recording is performed in compliance with a data compliance policy applicable to the participant who opted out of recording.

    IoT-based call assistant device
    6.
    发明授权
    IoT-based call assistant device 有权

    公开(公告)号：US10970492B2

    公开(公告)日：2021-04-06

    申请号：US16894465

    申请日：2020-06-05

    Applicant: AffectLayer, Inc.

    Inventor： Roy Raanani ,  Russell Levy ,  Micha Yochanan Breakstone

    IPC: H04M3/00 ,  H04M5/00 ,  G06F40/35 ,  G10L15/08 ,  H04M3/51 ,  H04M3/42 ,  G06F16/33 ,  H04M3/22 ,  G10L15/18 ,  G10L15/22 ,  G06F40/216 ,  G10L25/63

    Abstract: A call assistant device is used to command a call management system to perform a specified task in association with a specified call. The call assistant device can be an Internet of Things (IoT) based device, which can include one or more buttons and connect to a communication network wirelessly. When a user activates the call assistant device, e.g., presses a button, the call assistant device sends a message to the call management system to perform a specified task. Upon receiving the message, the call management system executes the specified task in association with a specified call of the user. The task to be performed can be any task that can be performed in association with a call, e.g., generating a summary of the call, bookmarking a specified moment in the call, sending a panic alert to a particular user, or generating an action item.

    IOT-BASED CALL ASSISTANT DEVICE
    9.
    发明申请
    IOT-BASED CALL ASSISTANT DEVICE 审中-公开

    公开(公告)号：US20190057079A1

    公开(公告)日：2019-02-21

    申请号：US16168663

    申请日：2018-10-23

    Applicant: AffectLayer, Inc.

    Inventor： Roy Raanani ,  Russell Levy ,  Micha Yochanan Breakstone

    IPC: G06F17/27 ,  G06F17/30 ,  G10L15/08 ,  H04M3/51 ,  H04M3/42

    Abstract: A call assistant device is used to command a call management system to perform a specified task in association with a specified call. The call assistant device can be an Internet of Things (IoT) based device, which can include one or more buttons and connect to a communication network wirelessly. When a user activates the call assistant device, e.g., presses a button, the call assistant device sends a message to the call management system to perform a specified task. Upon receiving the message, the call management system executes the specified task in association with a specified call of the user. The task to be performed can be any task that can be performed in association with a call, e.g., generating a summary of the call, bookmarking a specified moment in the call, sending a panic alert to a particular user, or generating an action item.

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