公开(公告)号：US09640041B2

公开(公告)日：2017-05-02

申请号：US14624395

申请日：2015-02-17

Applicant: Diebold Self-Service Systems Div of Diebold, Inc.

Inventor： James Block ,  H. Thomas Graef ,  Paul D. Magee ,  Donald S. Nelson ,  James Meek ,  Daniel S. McIntyre ,  Mark DePietro ,  Natarajan Ramachandran

IPC: G07F19/00 ,  G06Q20/10 ,  G06Q40/00 ,  G07D11/00

CPC classification number: G07F19/211 ,  G06Q20/1085 ,  G06Q20/3223 ,  G07F19/201 ,  G07F19/206

Abstract: In an example embodiment, an automated banking machine that allows a customer to employ a mobile wireless device for performing banking transactions. The customer may request assistance from a teller or other bank personnel at a remote location. An audio, and optionally video, communication may be initiated between the remote location and the customer. The customer may use either the automated banking machine, mobile wireless device, or both for communicating with the remote location.