公开(公告)号：US20200226517A1

公开(公告)日：2020-07-16

申请号：US16249709

申请日：2019-01-16

Applicant: ServiceNow, Inc.

Inventor： Prashanth Mudhelli

IPC: G06Q10/06 ,  G06Q50/18 ,  G06F16/9038 ,  H04L29/06 ,  H04L29/08

Abstract: An example embodiment may involve a software application executable on a computing device of a computational instance of a remote network management platform associated with a managed network. The managed network may contain an enterprise resource planning (ERP) system comprised of computing devices of the managed network on which ERP software is executable. The managed network may be granted a number of authorizations to access the ERP system and capabilities thereof. The ERP system may store user-related data for individual users of the managed network who access the ERP system. The software application may communicate with one or more of the ERP clients to access the user-related data, use a set of compliance criteria to identify, within the user-related data, a set of users, and store in memory an indication identifying the set of users as a potential source of non-compliance with the number of authorizations.

公开(公告)号：US11740873B2

公开(公告)日：2023-08-29

申请号：US17445144

申请日：2021-08-16

Applicant: ServiceNow, Inc.

Inventor： Natasha Sandeep Kenkre ,  Virendra Karappa ,  Prashanth Mudhelli ,  Rajat Jain

IPC: G06F8/10 ,  G06F9/451 ,  G06F16/22 ,  G06F8/77 ,  G06F9/54 ,  H04L9/40

CPC classification number: G06F8/10 ,  G06F8/77 ,  G06F9/451 ,  G06F9/547 ,  G06F16/2282 ,  H04L63/08

Abstract: A computational instance may include, in database tables, representations of computing services provided by remote networks. One or more processors disposed in the computational instance may cause a computing-service-neutral cloud integration application to perform operations including: obtaining a specification related to a remote network, where the specification defines: (i) an integration point for the remote network, (ii) a pagination type associated with the integration point, and (iii) mappings between descriptions of the computing services provided by the remote network and fields of the database tables. The operations may further include requesting and receiving, via the integration point, first descriptions of the computing services; determining, from the pagination type and the integration point, a second integration point for the remote network; requesting and receiving, via the second integration point, second descriptions; and storing, in the database tables, the first descriptions and the second descriptions in accordance with the mappings.

公开(公告)号：US11410101B2

公开(公告)日：2022-08-09

申请号：US16249709

申请日：2019-01-16

Applicant: ServiceNow, Inc.

Inventor： Prashanth Mudhelli

IPC: G06Q10/06 ,  G06Q50/18 ,  G06F16/9038 ,  H04L67/306 ,  H04L67/566 ,  H04L9/40

Abstract: An example embodiment may involve a software application executable on a computing device of a computational instance of a remote network management platform associated with a managed network. The managed network may contain an enterprise resource planning (ERP) system comprised of computing devices of the managed network on which ERP software is executable. The managed network may be granted a number of authorizations to access the ERP system and capabilities thereof. The ERP system may store user-related data for individual users of the managed network who access the ERP system. The software application may communicate with one or more of the ERP clients to access the user-related data, use a set of compliance criteria to identify, within the user-related data, a set of users, and store in memory an indication identifying the set of users as a potential source of non-compliance with the number of authorizations.

公开(公告)号：US20210081179A1

公开(公告)日：2021-03-18

申请号：US16575052

申请日：2019-09-18

Applicant: ServiceNow, Inc.

Inventor： Natasha Sandeep Kenkre ,  Virendra Karappa ,  Prashanth Mudhelli ,  Rajat Jain

IPC: G06F8/10 ,  G06F16/22 ,  G06F9/451 ,  H04L29/06 ,  G06F9/54 ,  G06F8/77

Abstract: A computational instance may include, in database tables, representations of computing services provided by remote networks. One or more processors disposed in the computational instance may cause a computing-service-neutral cloud integration application to perform operations including: obtaining a specification related to a remote network, where the specification defines: (i) an integration point for the remote network, (ii) a pagination type associated with the integration point, and (iii) mappings between descriptions of the computing services provided by the remote network and fields of the database tables. The operations may further include requesting and receiving, via the integration point, first descriptions of the computing services; determining, from the pagination type and the integration point, a second integration point for the remote network; requesting and receiving, via the second integration point, second descriptions; and storing, in the database tables, the first descriptions and the second descriptions in accordance with the mappings.

公开(公告)号：US20210373856A1

公开(公告)日：2021-12-02

申请号：US17445144

申请日：2021-08-16

Applicant: ServiceNow, Inc.

Inventor： Natasha Sandeep Kenkre ,  Virendra Karappa ,  Prashanth Mudhelli ,  Rajat Jain

IPC: G06F8/10 ,  G06F9/451 ,  G06F16/22 ,  G06F8/77 ,  G06F9/54 ,  H04L29/06

Abstract: A computational instance may include, in database tables, representations of computing services provided by remote networks. One or more processors disposed in the computational instance may cause a computing-service-neutral cloud integration application to perform operations including: obtaining a specification related to a remote network, where the specification defines: (i) an integration point for the remote network, (ii) a pagination type associated with the integration point, and (iii) mappings between descriptions of the computing services provided by the remote network and fields of the database tables. The operations may further include requesting and receiving, via the integration point, first descriptions of the computing services; determining, from the pagination type and the integration point, a second integration point for the remote network; requesting and receiving, via the second integration point, second descriptions; and storing, in the database tables, the first descriptions and the second descriptions in accordance with the mappings.

公开(公告)号：US11157241B2

公开(公告)日：2021-10-26

申请号：US16575052

申请日：2019-09-18

Applicant: ServiceNow, Inc.

Inventor： Natasha Sandeep Kenkre ,  Virendra Karappa ,  Prashanth Mudhelli ,  Rajat Jain

IPC: G06F8/10 ,  G06F9/451 ,  G06F16/22 ,  G06F8/77 ,  G06F9/54 ,  H04L29/06

Abstract: A computational instance may include, in database tables, representations of computing services provided by remote networks. One or more processors disposed in the computational instance may cause a computing-service-neutral cloud integration application to perform operations including: obtaining a specification related to a remote network, where the specification defines: (i) an integration point for the remote network, (ii) a pagination type associated with the integration point, and (iii) mappings between descriptions of the computing services provided by the remote network and fields of the database tables. The operations may further include requesting and receiving, via the integration point, first descriptions of the computing services; determining, from the pagination type and the integration point, a second integration point for the remote network; requesting and receiving, via the second integration point, second descriptions; and storing, in the database tables, the first descriptions and the second descriptions in accordance with the mappings.