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公开(公告)号:US20240267713A1
公开(公告)日:2024-08-08
申请号:US18439207
申请日:2024-02-12
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: H04W4/23 , G06Q30/0251 , H04N21/462 , H04W4/12 , H04W4/80
CPC classification number: H04W4/23 , G06Q30/0267 , H04N21/462 , H04W4/12 , H04W4/80
Abstract: A system and method for a dynamic-link communication process between an electronic device and a target product or service by serving content or facilitating communication between two electronic devices. The first step is engagement by an electronic device with an initiator that is linked with a specific product or service that triggers a text message to auto-populate on the electronic device. The message comprising metadata about the specific product or service. The second step is for the electronic device to send the auto-populated message to a message gateway thus initiating the communication between the electronic device and a product or service. The message gateway works with a management service and one or more databases to send content back to the electronic device or to facilitate and convert messages between the electronic device and a second electronic device, the second electronic device associated with a product or service.
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公开(公告)号:US11978077B2
公开(公告)日:2024-05-07
申请号:US18174617
申请日:2023-02-25
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: H04M1/64 , G06F16/955 , G06F21/32 , G06F21/62 , G06K7/14 , G06K19/06 , G06N20/00 , G06Q10/0631 , G06Q30/016 , G06Q30/0201 , G06Q30/0207 , H04M3/523 , H04M3/527 , H04M3/533 , G06Q30/0251
CPC classification number: G06Q30/0207 , G06F16/9554 , G06F16/9558 , G06F21/32 , G06F21/6245 , G06K7/1417 , G06K19/06037 , G06N20/00 , G06Q10/06315 , G06Q30/016 , G06Q30/0201 , H04M3/523 , H04M3/527 , H04M3/53308 , H04M3/53333 , G06F2221/2139 , G06Q30/0267
Abstract: A system and method for omnichannel text-based routing, transfer, and customer-to-enterprise communications with smart masking of personal information. The system is a cloud-based network containing an interaction control server, a routing engine, an optimization engine, a media translation server, a mobile application, a business entity portal, mobile and compute devices for business enterprise and customer, and an enterprise database. Taken together or in part, said system optimizes customer interactions by delivering context aware text message, chat or email to customers; and when requested by customer, optimally routes with context, based upon a multitude of variables, to best available resource to handle the customer interaction. The system may be accessed through web browsers or purpose-built computer and mobile phone applications.
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公开(公告)号:US12158938B2
公开(公告)日:2024-12-03
申请号:US17942227
申请日:2022-09-12
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
Abstract: A system and method for establishment of a universal, secure identity for online communications, interactions, and exchanges that uniquely associates an image, sound, or other digital asset with a person's identity using non-fungible tokens (NFTs). A digital asset is stored on a blockchain as an NFT, which uniquely and immutably associates the digital asset with the account owning that digital asset, thereby establishing a unique, secure personal identifier (a “personal non-fungible token” or PNFT) of the person owning that account for online communications and interactions. Links to the PNFT (also herein called “calls to action” or CTAs) can be customized via an online platform such that interaction with a given link or type of link initiates automated actions.
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公开(公告)号:US20240281839A1
公开(公告)日:2024-08-22
申请号:US18587441
申请日:2024-02-26
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: G06Q30/0207 , G06F16/955 , G06F21/32 , G06F21/62 , G06K7/14 , G06K19/06 , G06N20/00 , G06Q10/0631 , G06Q30/016 , G06Q30/0201 , G06Q30/0251 , H04M3/523 , H04M3/527 , H04M3/533
CPC classification number: G06Q30/0207 , G06F16/9554 , G06F16/9558 , G06F21/32 , G06F21/6245 , G06K7/1417 , G06K19/06037 , G06N20/00 , G06Q10/06315 , G06Q30/016 , G06Q30/0201 , H04M3/523 , H04M3/527 , H04M3/53308 , H04M3/53333 , G06F2221/2139 , G06Q30/0267
Abstract: Omnichannel text-based routing, transfer, and customer-to-enterprise communications with smart masking of personal information is carried out using a cloud-based network containing an interaction control server, a routing engine, an optimization engine, a media translation server, a mobile application, a business entity portal, mobile and compute devices for business enterprise and customer, and an enterprise database. The system optimizes customer interactions by delivering context aware text message, chat or email to customers; and when requested by customer, optimally routes with context, based upon a multitude of variables, to best available resource to handle the customer interaction.
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公开(公告)号:US20240281792A1
公开(公告)日:2024-08-22
申请号:US18586473
申请日:2024-02-24
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
CPC classification number: G06Q20/3276 , G06Q20/4014 , H04W4/80
Abstract: A system and method for a dynamic-link verification process between an electronic device and a transaction or event. The first step is engagement by a mobile electronic device with an initiator that is linked with a specific verification event that triggers a text message to auto-populate on a mobile electronic device. The message comprising metadata about the user and the event or transaction. The second step is for the electronic device to send the auto-populated message to a message gateway thus initiating the verification of the user. The message gateway works with a management service and one or more databases to verify the identify and other aspects of the user based on instructions provided by the event host. Approval or denial of the transaction or request to gain entry is sent to the mobile device and the event host.
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公开(公告)号:US20240169342A1
公开(公告)日:2024-05-23
申请号:US18510364
申请日:2023-11-15
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
CPC classification number: G06Q20/3276 , G06Q20/4014 , H04W4/80
Abstract: A system and method for a dynamic-link verification process between an electronic device and a transaction or event. The first step is engagement by a mobile electronic device with an initiator that is linked with a specific verification event that triggers a text message to auto-populate on a mobile electronic device. The message comprising metadata about the user and the event or transaction. The second step is for the electronic device to send the auto-populated message to a message gateway thus initiating the verification of the user. The message gateway works with a management service and one or more databases to verify the identity and other aspects of the user based on instructions provided by the event host. Additionally, configurable access tokens may be generated for each verified user wherein the access tokens provide access to an event or controlled physical location based on the configuration.
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公开(公告)号:US20230376987A1
公开(公告)日:2023-11-23
申请号:US18190889
申请日:2023-03-27
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: G06Q30/0207 , G06K19/06 , G06F16/955 , G06N20/00 , H04M3/527 , H04M3/533 , G06F21/32 , G06F21/62 , G06K7/14 , G06Q10/0631 , G06Q30/016 , G06Q30/0201 , H04M3/523
CPC classification number: G06Q30/0207 , G06K19/06037 , G06F16/9558 , G06F16/9554 , G06N20/00 , H04M3/527 , H04M3/53308 , H04M3/53333 , G06F21/32 , G06F21/6245 , G06K7/1417 , G06Q10/06315 , G06Q30/016 , G06Q30/0201 , H04M3/523 , G06F2221/2139 , G06Q30/0267
Abstract: A system and method for omnichannel text-based routing, transfer, and customer-to-enterprise communications. The system is a cloud-based network containing an interaction control server, a routing engine, an optimization engine, a media translation server, a mobile application, a business entity portal, mobile and compute devices for business enterprise and customer, and an enterprise database. Taken together or in part, said system optimizes customer interactions by delivering context aware text message, chat or email to customers; and when requested by customer, optimally routes with context, based upon a multitude of variables, to best available resource to handle the customer interaction. The system may be accessed through web browsers or purpose-built computer and mobile phone applications.
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公开(公告)号:US20230368234A1
公开(公告)日:2023-11-16
申请号:US18191872
申请日:2023-03-29
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: G06Q30/0207 , H04M3/523 , G06F21/32 , H04M3/533 , H04M3/527 , G06F16/955 , G06K7/14 , G06F21/62 , G06K19/06 , G06N20/00 , G06Q10/0631 , G06Q30/0201 , G06Q30/016 , G06Q30/0251
CPC classification number: G06Q30/0207 , H04M3/523 , G06F21/32 , H04M3/53308 , H04M3/53333 , H04M3/527 , G06F16/9554 , G06K7/1417 , G06F21/6245 , G06K19/06037 , G06F16/9558 , G06N20/00 , G06Q10/06315 , G06Q30/0201 , G06Q30/016 , G06Q30/0267 , G06F2221/2139
Abstract: A system and method for automated opt-in list generation via text redirect. The first step is engagement by a user computing device, such as a mobile phone, with a call-to-action element that may be embedded in various media including a QR code or link that triggers a text message to auto-populate on the user computing device. The auto-populated message comprises a unique identifier. The second step is for the user to tap to send the auto-populated message to a list opt-in manager, which verifies the user's consent, formats the user's information according to the client's opt-in instructions, and sends the formatted user information to the client's CRM. Optionally, the system may integrate with a universal identification and passport manager.
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公开(公告)号:US20230291570A1
公开(公告)日:2023-09-14
申请号:US18154816
申请日:2023-01-14
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
CPC classification number: H04L9/3247 , H04L9/50 , H04W4/14
Abstract: A system and method for digital petition management utilizing the establishment of a universal, secure identity for online communications, interactions, and exchanges that uniquely associates an image, sound, or other digital asset with a person's identity using non-fungible tokens (NFTs). A digital signature associated with an individual who wants to sign a digital petition is obtained and verified using one or more mechanisms to ensure that each digital signature is associated with only one individual and to maintain compliance with rules and regulations governing petitions. Links to the petition (also herein called “calls to action” or CTAs) can be customized via an online platform such that interaction with a given link or type of link initiates automated petition signature acquisition. In some implementations, the digital signature is a personal NFT (PNFT) which can be verified using a unique identifier to match with existing PNFTs stored in a distributed ledger.
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公开(公告)号:US20250054012A1
公开(公告)日:2025-02-13
申请号:US18810483
申请日:2024-08-20
Applicant: TapText llc
Inventor: Steve Doumar , David Teodosio
IPC: G06Q30/0207 , G06F16/955 , G06F21/32 , G06F21/62 , G06K7/14 , G06K19/06 , G06N20/00 , G06Q10/0631 , G06Q30/016 , G06Q30/0201 , G06Q30/0251 , H04M3/523 , H04M3/527 , H04M3/533
Abstract: A system and method for using enhanced QR codes in a call to action, that provides enhanced functionality for generating a call to action element or providing personalized content when scanned, and that combine additional data dimensions with existing QR code technologies to expand the QR code capability beyond what is enabled by standard QR code specifications.
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