SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

    公开(公告)号:US20200236185A1

    公开(公告)日:2020-07-23

    申请号:US16845041

    申请日:2020-04-09

    Applicant: Twilio Inc.

    Abstract: A system and method for multichannel notifications that includes configuring an account for notifications within a multitenant platform for multi-channel notifications, which further includes receiving configuration for a set of participant binding resources, wherein the set of participant binding resources comprises endpoint addressing resources, where an endpoint addressing resource specifies a communication address and a communication channel identifier; receiving a notification request on behalf of an account, the notification request comprising at least one targeting property; and executing notifications in accordance to the notification request and the configuration of the participant binding resources of the account by selecting endpoint addressing resources that are accessed from the participant binding resources using the targeting properties of the notification request and transmitting notifications to communication addresses over a set of different communication channels as indicated by the selected endpoint addressing resources.

    System and method for a multi-channel notification service

    公开(公告)号:US11622022B2

    公开(公告)日:2023-04-04

    申请号:US17683252

    申请日:2022-02-28

    Applicant: Twilio Inc.

    Abstract: A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication channels to provide messages to a plurality of communication endpoints. The method also includes receiving a request associated with the account to transmit messages to a set of communication endpoints of the plurality of communication endpoints, and determining, based at least in part on the configuration data, a message payload, the set of communication endpoints, and a set of communication channel identifiers corresponding to the set of communication endpoints. The method further includes transmitting the messages to communication endpoints in the set of communication endpoints, each message including the message payload and being transmitted to a respective communication endpoint using a communication channel identified by a communication channel identifier corresponding to the respective communication endpoint.

    SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

    公开(公告)号:US20170339240A1

    公开(公告)日:2017-11-23

    申请号:US15602753

    申请日:2017-05-23

    Applicant: Twilio, Inc.

    Abstract: A system and method for multichannel notifications that includes configuring an account for notifications within a multitenant platform for multi-channel notifications, which further includes receiving configuration for a set of participant binding resources, wherein the set of participant binding resources comprises endpoint addressing resources, where an endpoint addressing resource specifies a communication address and a communication channel identifier; receiving a notification request on behalf of an account, the notification request comprising at least one targeting property; and executing notifications in accordance to the notification request and the configuration of the participant binding resources of the account by selecting endpoint addressing resources that are accessed from the participant binding resources using the targeting properties of the notification request and transmitting notifications to communication addresses over a set of different communication channels as indicated by the selected endpoint addressing resources.

    SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

    公开(公告)号:US20240372927A1

    公开(公告)日:2024-11-07

    申请号:US18773479

    申请日:2024-07-15

    Applicant: Twilio Inc.

    Abstract: A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity. The method also includes receiving a request associated with the account of the entity to transmit one or more messages of the entity to a set of communication endpoints of the plurality of communication endpoints, and identifying, based on the request, notification preferences of users associated with the set of communication endpoints. The method further includes determining, based on the configuration data associated with the account of the entity and the notification preferences of users associated with the set of communication endpoints, parameters for delivering the one or more messages to the set of communication endpoints, and transmitting the one or more messages to communication endpoints in the set of communication endpoints according to the determined parameters.

    System and method for a multi-channel notification service

    公开(公告)号:US11265392B2

    公开(公告)日:2022-03-01

    申请号:US16845041

    申请日:2020-04-09

    Applicant: Twilio Inc.

    Abstract: A system and method for multichannel notifications that includes configuring an account for notifications within a multitenant platform for multi-channel notifications, which further includes receiving configuration for a set of participant binding resources, wherein the set of participant binding resources comprises endpoint addressing resources, where an endpoint addressing resource specifies a communication address and a communication channel identifier; receiving a notification request on behalf of an account, the notification request comprising at least one targeting property; and executing notifications in accordance to the notification request and the configuration of the participant binding resources of the account by selecting endpoint addressing resources that are accessed from the participant binding resources using the targeting properties of the notification request and transmitting notifications to communication addresses over a set of different communication channels as indicated by the selected endpoint addressing resources.

    System and method for a multi-channel notification service

    公开(公告)号:US12041144B2

    公开(公告)日:2024-07-16

    申请号:US18130384

    申请日:2023-04-03

    Applicant: Twilio Inc.

    Abstract: A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity. The method also includes receiving a request associated with the account of the entity to transmit one or more messages of the entity to a set of communication endpoints of the plurality of communication endpoints, and identifying, based on the request, one or more orchestration rules of the plurality of orchestration rules. The method further includes determining, based on the configuration data associated with the account of the entity and the one or more orchestration rules, parameters for delivering the one or more messages to the set of communication endpoints, and transmitting the one or more messages to communication endpoints in the set of communication endpoints according to the determined parameters.

    SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

    公开(公告)号:US20230239367A1

    公开(公告)日:2023-07-27

    申请号:US18130384

    申请日:2023-04-03

    Applicant: Twilio Inc.

    Abstract: A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication endpoints of a plurality of users to receive messages of the entity. The method also includes receiving a request associated with the account of the entity to transmit one or more messages of the entity to a set of communication endpoints of the plurality of communication endpoints, and identifying, based on the request, one or more orchestration rules of the plurality of orchestration rules. The method further includes determining, based on the configuration data associated with the account of the entity and the one or more orchestration rules, parameters for delivering the one or more messages to the set of communication endpoints, and transmitting the one or more messages to communication endpoints in the set of communication endpoints according to the determined parameters.

    SYSTEM AND METHOD FOR A MULTI-CHANNEL NOTIFICATION SERVICE

    公开(公告)号:US20220191301A1

    公开(公告)日:2022-06-16

    申请号:US17683252

    申请日:2022-02-28

    Applicant: Twilio Inc.

    Abstract: A method for a communication platform includes receiving configuration data associated with an account, the configuration data identifying a plurality of communication channels to provide messages to a plurality of communication endpoints. The method also includes receiving a request associated with the account to transmit messages to a set of communication endpoints of the plurality of communication endpoints, and determining, based at least in part on the configuration data, a message payload, the set of communication endpoints, and a set of communication channel identifiers corresponding to the set of communication endpoints. The method further includes transmitting the messages to communication endpoints in the set of communication endpoints, each message including the message payload and being transmitted to a respective communication endpoint using a communication channel identified by a communication channel identifier corresponding to the respective communication endpoint.

    System and method for a multi-channel notification service

    公开(公告)号:US10686902B2

    公开(公告)日:2020-06-16

    申请号:US15602753

    申请日:2017-05-23

    Applicant: Twilio, Inc.

    Abstract: A system and method for multichannel notifications that includes configuring an account for notifications within a multitenant platform for multi-channel notifications, which further includes receiving configuration for a set of participant binding resources, wherein the set of participant binding resources comprises endpoint addressing resources, where an endpoint addressing resource specifies a communication address and a communication channel identifier; receiving a notification request on behalf of an account, the notification request comprising at least one targeting property; and executing notifications in accordance to the notification request and the configuration of the participant binding resources of the account by selecting endpoint addressing resources that are accessed from the participant binding resources using the targeting properties of the notification request and transmitting notifications to communication addresses over a set of different communication channels as indicated by the selected endpoint addressing resources.

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