A method includes receiving, by a computing device including a processor, a handwriting input including a selection of a destination floor associated with an elevator system, determining, by the computing device, that the handwriting input selection is recognizable, presenting, by the computing device, a message that requests confirmation that the input selection is interpreted correctly based on determining that the handwriting input selection is recognizable, receiving, by the computing device, a response to the message that confirms the input selection, and causing, by the computing device, the elevator system to provide access to the destination floor based on the response.