A method for servicing at least one component of an elevator installation, wherein the component is provided with a mark, and the mark permits identification of this component, includes the steps of: reading in the mark by a reading device; listing, by the reading device at least one working step necessary for servicing the component, wherein the working step which is to be listed is determined on the basis of data which can be obtained from the mark; executing the servicing of the component; and inputting a confirmation into the reading device, by which confirmation the servicing which has been carried out on the component is confirmed. The method is performed by a servicing system for the elevator installation.