An elevator dispatch control system includes an electronic UserID detection device that detects a UserID device and extracts a device identifier associated with the UserID device. An electronic ride request unit detects a ride request of a user. An electronic elevator controller is in communication with the UserID device and the ride request unit. The elevator controller determines contact information of the user based on a comparison between the extracted device identifier and a plurality of stored device identifiers stored in a database. The elevator controller transmits elevator car assignment information to the user device associated with the UserID device based on the determined contact information.