Invention Grant
- Patent Title: Record-based planning in operational maintenance and service
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Application No.: US16039227Application Date: 2018-07-18
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Publication No.: US10740206B2Publication Date: 2020-08-11
- Inventor: Lukas Brinkmann , Janick Frasch , Jan Patrick Klein , Axel Kuhle , Markus Seidl , Benjamin Fischer
- Applicant: SAP SE
- Applicant Address: DE Walldorf
- Assignee: SAP SE
- Current Assignee: SAP SE
- Current Assignee Address: DE Walldorf
- Agency: Mintz Levin Cohn Ferris Glovksy and Popeo, P.C.
- Main IPC: G06F11/00
- IPC: G06F11/00 ; G06F11/30 ; G06F9/54 ; G06F11/07 ; G06N20/00

Abstract:
In some implementations, there is provided a method, which includes receiving, at a recommendation system, a failure notice representing a failure detected by a sensor monitoring an object; comparing, by the recommendation system, the failure notice to a plurality of reference failure notices to identify at least one matching failure notice, the comparing based on a domain-by-domain scoring between the failure notice and the plurality of reference failure notices; and generating, by the recommendation system, a message including a suggested solution including at least one task to remedy the failure, the suggested solution obtained from the at least one matching failure notice. Related systems, methods, and articles of manufacture are also disclosed.
Public/Granted literature
- US20200026632A1 RECORD-BASED PLANNING IN OPERATIONAL MAINTENANCE AND SERVICE Public/Granted day:2020-01-23
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