A wide variety of software support functionality can be improved via error incident fingerprinting with unique static identifiers. Such unique identifiers can originate within an integrated development environment and be propagated to runtime, where they can be harvested from execution context at the time of an error. The fingerprint created from such a unique identifier can then be used for a variety of purposes, including indexing knowledge base records, criticality detection, service innovation, alerting, incident resolution, impacts to the development process, and machine learning.