A Narrow Band-Internet of Things (NB-IoT) communications link between a wireless access point of a non-cellular network and a cellular base station of a cellular network is implemented and used to support load management operations in a communications system including a cellular network and a non-cellular network. A service management system uses UE performance information and network statistics communicated over the NB-IoT communications link to evaluate network loading with regard to congestion in the non-cellular network. The session management system initiates a communications session for congestion control to offload a session from a congested network to a less congested network. The NB-IoT link is used to communicate session handoff related signaling.