An information processing method performed by a computer includes determining a plurality of first support contents corresponding to a care recipient or assistance recipient from a plurality of support contents based on basic information on the care recipient or assistance recipient, outputting first presentation information for presenting the plurality of first support contents and assessment items respectively associated with the plurality of first support contents to a user, determining a second support content from the plurality of first support contents based on assessment results input by the user for the assessment items, and outputting second presentation information for presenting the second support content to the user.