A method for managing elevator operation, a device for managing elevator operation, an elevator system and a computer-readable storage medium. The method for managing elevator operation includes: establishing a communication connection with at least one of robots movably arranged in a preset area; receiving data information from the robot, the data information including elevator service information generated by the robot based on input information related to an elevator visitor; and controlling the operation of the elevator and/or the operation of at least another one of the robots according to the received data information.