Provided are techniques for performing cloud-based elevator dispatching resource management. The techniques include receiving usage information of one or more elevators of an elevator system, obtaining configuration parameters of a controller configured to control the one or more elevators, and analyzing a performance of the one or more elevators based at least in part on the usage information. The techniques also include dynamically updating the configuration parameters of the controller based on the performance and the usage information, storing the configuration parameters and corresponding performance, and operating the one or more elevators based at least in part on the updated configuration parameters.