Invention Application
US20150019700A1 ADVANCED CUSTOMER SUPPORT SERVICES - ADVANCED SUPPORT CLOUD PORTAL
有权
先进的客户支持服务 - 高级支持云端口
- Patent Title: ADVANCED CUSTOMER SUPPORT SERVICES - ADVANCED SUPPORT CLOUD PORTAL
- Patent Title (中): 先进的客户支持服务 - 高级支持云端口
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Application No.: US13937970Application Date: 2013-07-09
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Publication No.: US20150019700A1Publication Date: 2015-01-15
- Inventor: John Masterson , Larry Abramson , Sean Fitzpatrick , Niall Flynn , Antony Higginson
- Applicant: ORACLE INTERNATIONAL CORPORATION
- Main IPC: H04L12/24
- IPC: H04L12/24

Abstract:
Administrative tasks and services associated with computer systems are simplified and streamlined with a platform architecture that supports remote administration, development, and deployment of services. A system is configured with a support cloud platform to allow automation of tasks and services and the reuse of components. The platform generates, stores, deploys, executes, and monitors services through their complete life cycle. Services may be designed, made available for deployment, deployed to a customer, executed and monitored using the platform.
Public/Granted literature
- US09967154B2 Advanced customer support services—advanced support cloud portal Public/Granted day:2018-05-08
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