ADVANCED CUSTOMER SUPPORT SERVICES - ADVANCED SUPPORT CLOUD PORTAL
    3.
    发明申请
    ADVANCED CUSTOMER SUPPORT SERVICES - ADVANCED SUPPORT CLOUD PORTAL 有权
    先进的客户支持服务 - 高级支持云端口

    公开(公告)号:US20150019700A1

    公开(公告)日:2015-01-15

    申请号:US13937970

    申请日:2013-07-09

    CPC classification number: H04L41/50 G06F8/60 G06F9/5072

    Abstract: Administrative tasks and services associated with computer systems are simplified and streamlined with a platform architecture that supports remote administration, development, and deployment of services. A system is configured with a support cloud platform to allow automation of tasks and services and the reuse of components. The platform generates, stores, deploys, executes, and monitors services through their complete life cycle. Services may be designed, made available for deployment, deployed to a customer, executed and monitored using the platform.

    Abstract translation: 使用支持远程管理,开发和部署服务的平台架构简化和简化与计算机系统相关的管理任务和服务。 系统配置有支持云平台,以允许任务和服务的自动化以及组件的重用。 该平台通过其完整的生命周期生成,存储,部署,执行和监视服务。 服务可能被设计,可用于部署,部署到客户,使用平台执行和监视。

    RESOURCE ALLOCATION FOR DATABASE PROVISIONING

    公开(公告)号:US20170351716A1

    公开(公告)日:2017-12-07

    申请号:US15175213

    申请日:2016-06-07

    Abstract: A method of pre-allocating resources for database provisioning in a private cloud may include determining characteristics of a plurality of databases in a customer's database system. The method may also include grouping the characteristics of the plurality of databases to generate a plurality of database templates that are descriptive of the plurality of databases. The method may additionally include causing resources to be pre-allocated in the private cloud based on at least some of the plurality of database templates. The method may further include receiving a selection of a database template from the plurality of database templates as part of a provisioning request. The method may also include causing a database described at least in part by the database template to be provisioned in the private cloud.

    Cloud services load testing and analysis
    5.
    发明授权
    Cloud services load testing and analysis 有权
    云服务负载测试和分析

    公开(公告)号:US09491072B2

    公开(公告)日:2016-11-08

    申请号:US13937344

    申请日:2013-07-09

    Abstract: Embodiments of the invention provide systems and methods for providing services related to managing computer systems. More specifically, embodiments of the present invention provide for providing load testing services to remote computer systems. Generally speaking, such a service can allow a customer to capture and replay realistic workloads from production to test systems. The service can help the customer evaluate the impact of change on their system performance (e.g., upgrades, patches, application changes, schema changes, impact of adding more users, hardware changes, etc.) with a real-life workload captured from production and replayed on comparable test system restored to a captured “point in time.” More specifically, the load testing service can setup and capture workloads from production systems and re-execute them with high fidelity on test copies of production databases which have the changes implemented.

    Abstract translation: 本发明的实施例提供了用于提供与管理计算机系统有关的服务的系统和方法。 更具体地,本发明的实施例提供向远程计算机系统提供负载测试服务。 一般来说,这样的服务可以允许客户从生产到测试系统捕获和重放现实的工作负载。 该服务可以帮助客户评估变更对系统性能的影响(例如,升级,修补程序,应用程序更改,模式更改,添加更多用户的影响,硬件更改等)与生产中捕获的实际工作负载, 在可比较的测试系统上重播,恢复到捕获的“时间点”。更具体地说,负载测试服务可以从生产系统中设置和捕获工作负载,并在实施了更改的生产数据库的测试副本上以高保真重新执行它们。

    METHOD AND SYSTEM FOR REDUCING INSTABILITY WHEN UPGRADING SOFTWARE
    6.
    发明申请
    METHOD AND SYSTEM FOR REDUCING INSTABILITY WHEN UPGRADING SOFTWARE 有权
    升级软件时降低不稳定性的方法和系统

    公开(公告)号:US20150019564A1

    公开(公告)日:2015-01-15

    申请号:US13937977

    申请日:2013-07-09

    Abstract: A system and a method of rating software bugs using a bug scoring and tracking system is presented. The system and method may use automated scoring of the bugs to determine the impact of the bug. The system and method may connect to one or more databases to determine the extent of the deployment of the software, the impact of the bug, and/or the history of the bug. Scoring is used to prioritize the bugs and the scoring is extensible and adjustable allowing easy addition of new parameters and allowing the system to be modified for different bug types, software, or customers.

    Abstract translation: 介绍了使用错误评分和跟踪系统评估软件错误的系统和方法。 系统和方法可以使用自动评分的错误来确定错误的影响。 系统和方法可以连接到一个或多个数据库以确定软件的部署程度,错误的影响和/或错误的历史。 评分用于对错误进行优先级排序,评分可扩展和可调,允许轻松添加新参数,并允许系统针对不同的错误类型,软件或客户进行修改。

    Database modeling and analysis
    7.
    发明授权

    公开(公告)号:US11157664B2

    公开(公告)日:2021-10-26

    申请号:US13937885

    申请日:2013-07-09

    Abstract: A method of modeling a prospective database migration between database systems may include collecting performance data associated with a plurality databases in a first database system. The method may also include receiving a selection of a set of databases in the plurality of databases to migrate to a second database system. The method may additionally include computing, using at least some of the performance data, combined performance data that estimates how the set of databases will perform on the second database system. The method may further include providing one or more indications as to whether the set of databases should be migrated to the second database system. In some embodiments, the one or more indications may be based on the combined performance data.

    Automated database migration architecture

    公开(公告)号:US10691654B2

    公开(公告)日:2020-06-23

    申请号:US16003557

    申请日:2018-06-08

    Abstract: A method of migrating data from one or more source databases to one or more target databases may include generating a pre-migration analysis for a plurality of objects stored in the one or more source databases, and generating a plurality of migration scripts that transfer the plurality of objects from the one or more source databases to the one or more target databases. The method may also include generating a migration plan that defines an execution order for the plurality of migration scripts, and migrating the plurality of objects from the one or more source databases to one or more target databases according to the migration plan. The method may further include validating the plurality of objects on the one or more target databases.

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