Invention Application
- Patent Title: EVALUATING USER EXPERIENCE
- Patent Title (中): 评估用户体验
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Application No.: US15303254Application Date: 2014-06-04
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Publication No.: US20170039200A1Publication Date: 2017-02-09
- Inventor: Ola Galkin , Guy Offer , Haim Shuvali , Amichai Nitsan
- Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Applicant Address: US TX Houston
- Assignee: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Current Assignee: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
- Current Assignee Address: US TX Houston
- International Application: PCT/US2014/040903 WO 20140604
- Main IPC: G06F17/30
- IPC: G06F17/30 ; G06F11/07

Abstract:
Evaluating user experience for an application includes collecting, for each of a plurality of user sessions, a list of user event data items experienced from a perspective of a user device during that user session. For each user session, a session score is discerned based on an analysis of that user session's list of user event data items. Each session score is associated with a corresponding one of the plurality of users. For each of a plurality of successive time periods, user scores are discerned for each of the plurality of users. Each user score is discerned as a function of all session scores associated with that user where those session scores are for user sessions occurring during that time period. For each of the successive time periods, a period score is discerned as a function of the user scores discerned for that time period. The time period score discerned for a selected one of the successive time periods can be reported.
Information query