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公开(公告)号：US20180091404A1
公开(公告)日：2018-03-29
申请号：US15275070
申请日：2016-09-23
Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
Inventor： Ola Galkin , Sigal Mendel , Gil Kedem
IPC: H04L12/26
CPC classification number: H04L67/42 , H04L41/069 , H04L43/062 , H04L43/0852 , H04L67/02
Abstract: Examples relate to identifying problematic messages. In one example, a computing device may: obtain, for each of a plurality of server requests, at least one log message; obtain, for each of the server requests, a measure of server request success; for each of the obtained log messages, cluster the obtained log message into one of a plurality of log clusters, the clustering being based on a measure of similarity between the obtained log message and other log messages included in the log cluster; and for each of the obtained log messages, increment a particular counter associated with the log cluster into which the obtained log message is clustered, the particular counter being selected for incrementing based on the measure of server request success.
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公开(公告)号：US20170039200A1
公开(公告)日：2017-02-09
申请号：US15303254
申请日：2014-06-04
Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
Inventor： Ola Galkin , Guy Offer , Haim Shuvali , Amichai Nitsan
CPC classification number: G06F16/24578 , G06F11/0766 , G06F11/3086 , G06F11/3419 , G06F11/3438 , G06F16/9535 , G06F2201/81 , G06F2201/86 , G06F2201/88
Abstract: Evaluating user experience for an application includes collecting, for each of a plurality of user sessions, a list of user event data items experienced from a perspective of a user device during that user session. For each user session, a session score is discerned based on an analysis of that user session's list of user event data items. Each session score is associated with a corresponding one of the plurality of users. For each of a plurality of successive time periods, user scores are discerned for each of the plurality of users. Each user score is discerned as a function of all session scores associated with that user where those session scores are for user sessions occurring during that time period. For each of the successive time periods, a period score is discerned as a function of the user scores discerned for that time period. The time period score discerned for a selected one of the successive time periods can be reported.
Abstract translation: 评估应用的用户体验包括为用户会话期间从用户设备的角度收集在多个用户会话中的每一个的用户事件数据项的列表。 对于每个用户会话，基于用户会话的用户事件数据项列表的分析来辨别会话分数。 每个会话分数与多个用户中的相应一个用户相关联。 对于多个连续时间段中的每一个，为多个用户中的每一个识别用户分数。 每个用户分数被识别为与该用户相关联的所有会话分数的函数，其中那些会话分数用于在该时间段期间发生的用户会话。 对于每个连续的时间段，根据在该时间段识别的用户分数的函数，识别出时间分数。 可以报告对于连续时间段中所选择的一个所识别的时间段分数。
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公开(公告)号：US10187495B2
公开(公告)日：2019-01-22
申请号：US15275070
申请日：2016-09-23
Applicant: HEWLETT PACKARD ENTERPRISE DEVELOPMENT LP
Inventor： Ola Galkin , Sigal Mendel , Gil Kedem
Abstract: Examples relate to identifying problematic messages. In one example, a computing device may: obtain, for each of a plurality of server requests, at least one log message; obtain, for each of the server requests, a measure of server request success; for each of the obtained log messages, cluster the obtained log message into one of a plurality of log clusters, the clustering being based on a measure of similarity between the obtained log message and other log messages included in the log cluster; and for each of the obtained log messages, increment a particular counter associated with the log cluster into which the obtained log message is clustered, the particular counter being selected for incrementing based on the measure of server request success.
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