Invention Grant
- Patent Title: Proximity-based notification of a previously abandoned and pre-queued ATM transaction
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Application No.: US15047122Application Date: 2016-02-18
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Publication No.: US09646466B2Publication Date: 2017-05-09
- Inventor: Nathan Dent
- Applicant: BANK OF AMERICA CORPORATION
- Applicant Address: US NC Charlotte
- Assignee: BANK OF AMERICA CORPORATION
- Current Assignee: BANK OF AMERICA CORPORATION
- Current Assignee Address: US NC Charlotte
- Agency: Moore & Van Allen PLLC
- Agent Michael A. Springs; W. Kevin Ransom
- Main IPC: G06Q40/00
- IPC: G06Q40/00 ; G07F19/00 ; G06Q20/10 ; G06Q20/32 ; G06Q20/40

Abstract:
Proximity-triggered notifications/alerts are communicated to bank customers as a result of a previously abandoned/canceled ATM transaction that has subsequently been pre-queued for completion. In this regard, the present invention recognizes when the customer is proximate in location to a financial institution channel suitable for completing the transaction and sends the customer an alert, which is typically received by the customer via a mobile communication device. The alert indicates that the previous abandoned ATM transaction has been pre-queued for completion and provides the customer with the location of the nearest financial institution channel suitable for completing the transaction. In specific embodiments of the invention, pre-queuing of the transaction for completion provides for the customer to complete the transaction from the last existing point in the transaction completed by the customer.
Public/Granted literature
- US20160260068A1 PROXIMITY-BASED NOTIFICATION OF A PREVIOUSLY ABANDONED AND PRE-QUEUED ATM TRANSACTION Public/Granted day:2016-09-08
Information query