CAMERA-BASED FACIAL RECOGNITION AS A METHOD OF EFFECTING TELECOM DEVICE ALERTING
    153.
    发明申请
    CAMERA-BASED FACIAL RECOGNITION AS A METHOD OF EFFECTING TELECOM DEVICE ALERTING 审中-公开
    基于摄像机的面部识别作为一种影响电信设备报警的方法

    公开(公告)号:WO2011022201A1

    公开(公告)日:2011-02-24

    申请号:PCT/US2010/044190

    申请日:2010-08-03

    Inventor: LEE, Vandy

    Abstract: A camera can be associated with each conference participant endpoint. The camera, either frame or video-based, can monitor and detect one or more of gestures, facial recognition, emotions, and movements of the conference participant. Based on the detection of one or more of these triggering events, a correlation to an action corresponding the triggering event can be evoked. For example, if a participant raises their hand, e.g., a triggering event, the system can recognize that this is a request to speak. The participant can then be queued in the system based, for example, relative to other participants' requests. When the other participants have finished speaking, and it is the time for the user who raised their hand to speak, the system can optionally queue the user by modifying the endpoint with which they are associated.

    Abstract translation: 摄像机可以与每个会议参与者端点相关联。 相机,无论是框架还是基于视频的,可以监视和检测会议参与者的手势,面部识别,情绪和动作中的一个或多个。 基于对这些触发事件中的一个或多个的检测,可以引起与触发事件相对应的动作的相关性。 例如,如果参与者举起手,例如触发事件,则系统可以识别出这是发言请求。 然后,参与者可以基于例如相对于其他参与者的请求排队在系统中。 当其他参与者已经完成演讲时,现在是举手说话的用户的时候,系统可以选择通过修改与之关联的端点对用户进行排队。

    METHOD AND APPARATUS FOR PROVIDING VISUAL/AUDIBLE BEACON TO ASSIST IN LOCATING AN EMERGENCY CALLER
    154.
    发明申请
    METHOD AND APPARATUS FOR PROVIDING VISUAL/AUDIBLE BEACON TO ASSIST IN LOCATING AN EMERGENCY CALLER 审中-公开
    提供视觉/可视信号灯的方法和装置,用于定位紧急呼叫者

    公开(公告)号:WO2010111704A3

    公开(公告)日:2011-01-13

    申请号:PCT/US2010029060

    申请日:2010-03-29

    Abstract: A visual and/or audible beacon is provided by an access device or an external device to assist emergency response personnel to locate the person that initiated the emergency call. A communication server that handled the emergency call can cause lights on the access device to blink in a specified pattern, so that emergency personnel may more easily locate the access device that was used to place the emergency call. The communication server can also cause the access device to output a series of audible tones that may be used to locate the access device that was used to place the emergency call. Emergency response personnel may control the audible/visual beacon through the communication server to cause the beacon to be selectively activated or deactivated as necessary. Optionally the beacon may be turned off from the access device as well.

    Abstract translation: 由接入设备或外部设备提供视觉和/或听觉信标,以协助紧急响应人员定位发起紧急呼叫的人。 处理紧急呼叫的通信服务器可能导致接入设备上的指示灯以指定的模式闪烁,以便应急人员可以更容易地定位用于发出紧急呼叫的接入设备。 通信服务器还可以使接入设备输出可用于定位用于发出紧急呼叫的接入设备的一系列可听音。 紧急响应人员可以通过通信服务器来控制可听/可视信标,以便根据需要选择性地激活或去激活信标。 可选地,也可以从接入设备关闭信标。

    METHOD AND APPARATUS FOR IMPLEMENTING L2 VPNS ON AN IP NETWORK
    156.
    发明申请
    METHOD AND APPARATUS FOR IMPLEMENTING L2 VPNS ON AN IP NETWORK 审中-公开
    用于在IP网络上实现L2 VPNS的方法和装置

    公开(公告)号:WO2010151571A2

    公开(公告)日:2010-12-29

    申请号:PCT/US2010039622

    申请日:2010-06-23

    CPC classification number: H04L45/00 H04L12/4645 H04L12/4679 H04L45/66

    Abstract: MP-BGP VPN infrastructure based on IETF RFC 4364/2547 is used to configure a layer 2 VPN on an IP network. VRFs for the VPN are configured on Ethernet switches and service IP addresses are associated with each configured VRF. The service IP addresses are exchanged to enable VPN traffic to be encapsulated for transport over the IP network. To enable a L2 VPN to be established, a VPN-VLAN ID will be configured for the L2 VPN and import/export route targets for the VPN-VLAN will be set in each VRF and UNI-VLAN included in the VPN. The VPN-VLAN will be announced to all PEs using MP-iBGP with export route targets set for this VPN-VLAN. Once the VPN-VLAN is learned on a logical port, the PE will perform MAC learning on that logical port and treat the logical port as part of the L2 VLAN.

    Abstract translation: 基于IETF RFC 4364/2547的MP-BGP VPN基础设施用于在IP网络上配置第2层VPN。 VPN的VRF在以太网交换机上配置,服务IP地址与每个配置的VRF相关联。 交换服务IP地址,使VPN流量能够被封装以便通过IP网络进行传输。 要建立L2 VPN,将为L2 VPN配置VPN-VLAN ID,并在VPN中包含的每个VRF和UNI-VLAN中设置VPN-VLAN的导入/导出路由目标。 VPN-VLAN将使用MP-iBGP向所有PE发布,并为此VPN-VLAN设置导出路由目标。 在逻辑端口学到VPN-VLAN后,PE将对该逻辑端口进行MAC学习,并将该逻辑端口视为L2 VLAN的一部分。

    MÉTODO IMPLEMENTADO EM COMPUTADOR E PRIMEIRO PONTO DE ACESSO (AP)

    公开(公告)号:BR102012030444B1

    公开(公告)日:2022-09-06

    申请号:BR102012030444

    申请日:2012-11-29

    Applicant: AVAYA INC

    Abstract: MANIPULAÇÃO DE FALHA DE PLANO DE CONTROLE SEM FIO EM UM EMPREGO EM PLANO DIVIDIDO Um método, aparelho e produto de programa de computador para a provisão de uma manipulação de recuperação após uma falha de plano de controle sem fio em um emprego de plano dividido são apresentados. Um primeiro AP em um emprego de plano dividido detecta uma falha de um dispositivo de plano de controle sem fio (WCP) . O primeiro AP oculta uma SSID em sinais de orientação difundidos pelo primeiro AP. o primeiro AP armazena uma informação para unidades móveis (MUs) existentes que se desassociam após a detecção da falha do WCP. O primeiro AP responderá a sondas de MUs existentes; e, também, responderá a sondas de MUs que tenham sua informação armazenada no AP, de modo que o primeiro AP pareça oculto de novas MUs enquanto é exposto para as MUs existentes.

    Kurze Impromptu-Kommunikationen in anwesenheitsbasierten Systemen

    公开(公告)号:DE102009043292B4

    公开(公告)日:2021-12-23

    申请号:DE102009043292

    申请日:2009-09-29

    Applicant: AVAYA INC

    Abstract: Verfahren, umfassend:Empfang, durch einen Prozessor, einer Anforderung eines ersten Anwenders,eine zweite Kommunikationssitzung mit einem zweiten Anwender einzurichten, wobei die Anforderung eine Höchstdauer der zweiten Kommunikationssitzung spezifiziert; undErmittlung, ob die Anforderung auf der Basis dieser Höchstdauer und auf der Basis von Anwesenheitsinformationen über den zweiten Anwender erfüllt werden soll, wobei die Ermittlung, ob die Anforderung erfüllt werden soll, auch auf einem Kalendereintrag einer ersten Kommunikationssitzung basiert, der eine erste Endzeit der ersten Kommunikationssitzung umfasst, wobei die erste Endzeit des Kalendereintrags der ersten Kommunikationssitzung basierend darauf, dass der zweite Anwender die erste Kommunikationssitzung vor der ersten Endzeit beendet, in eine zweite Endzeit umgewandelt wird, und wobei die Anforderung basierend auf der umgewandelten zweiten Endzeit erfüllt wird.

    Real-time speech feed to agent greeting

    公开(公告)号:GB2564539B

    公开(公告)日:2021-12-22

    申请号:GB201808102

    申请日:2018-05-18

    Applicant: AVAYA INC

    Abstract: A process for updating a second agent about a call in a contact center comprises receiving a call at the contact center and connecting the call to a device associated with a first agent of the contact center. A processor is used to configure a list of keywords to detect during the call, and when a key word is detected (e.g., using a speech analyzer), a snippet of the call based on the detected keywords is identified. The snippets are presented to a second agent through a device associated with the second agent. The call is then connected to the device associated with the second agent.

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