Abstract:
A system for dynamic advertisement selection and presentment within a speech application is provided. The system includes a user operable network browsing interface in communication with a server (1533, 1534) on a data network (1505); at least one voice link to a voice application interface, the link or links accessible to the user working within the browsing interface; a pool of at least one advertisement for presentment; and a selection engine accessible to the voice application interface for receiving criteria originated from the server (1533, 1534) for advertisement ranking and for selecting an advertisement from the pool of at least one advertisement for placement based on the received criteria.
Abstract:
A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port for receiving XML-based client interaction data including audio files attached to the data; at least one data port for sending data to and receiving data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer for processing received data; and a decision logic component for processing result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.
Abstract:
An audible utterance is received from a user (410). A procedure determines a user intent associated with the audible utterance (506) and identifies multiple parameters associated with the user intent (510). The procedure then determines whether any of the multiple parameters associated with the user intent are missing from the audible utterance (510). If any parameters are missing, an audible response requesting the missing parameters is generated and communicated to the user (420). If all parameters associated with the user intent are contained in the audible utterance, a response to the user's request is generated (514) and communicated to the user (516).
Abstract:
After receiving a directory assistance request from a caller (402), an attempt is made to determine the identity of the caller (404). If the caller's identity cannot be determined, a sponsor advertisement is played (406) prior to providing the directory assistance service to the caller. If the caller's identity is determined, multiple advertisements of possible interest to the caller are identified (412). Each of the multiple advertisements has an associated bid price. An advertisement is selected based on the highest associated bid price (416). The selected advertisement is then played to the caller (418).
Abstract:
A system for configuring and implementing changes to a voice application system has a first software component and host node for configuring one or more changes; a second software component and host node for receiving and implementing the configured change or changes; and a data network connecting the host nodes. In a preferred embodiment, a pre-configured change-order resulting from the first software component and host node is deployed after pre-configuration, deployment and execution thereof requiring only one action.
Abstract:
A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port for receiving XML-based client interaction data including audio files attached to the data; at least one data port for sending data to and receiving data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer for processing received data; and a decision logic component for processing result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.
Abstract:
An advertising network for selecting at least one pre-designed advertisement from a plurality of such advertisements, the selected advertisement made consumable in association with a podcast multimedia offering as a commercialized podcast to a consumer base includes a receiving node ported for receiving podcast multimedia files or indication of the locations thereof and for receiving advertisement multimedia files or indication of the locations thereof; a software interface supported by a processor for obtaining data about publishers of podcast multimedia and advertisement media; a software instruction resident in memory and supported by a processor for associating the received or located advertisements to the received or located podcasts; and a publishing node ported for facilitating access of the commercialized podcasts by a consumer base, hi one embodiment, files are accessed for editing and republished using real simple syndicate protocol over hypertext transfer protocol.
Abstract:
A system for voice-enabled location and execution for playback of media content selections stored on a media content playback device has a voice input circuitry for inputting voice-based commands into the playback device; codec circuitry for converting voice input from analog content to digital content for speech recognition and for converting voice-located media content to analog content for playback; and a media content synchronization device for maintaining at least one grammar list of names representing media content selections in a current state according to what is currently stored and available for playback on the playback device.
Abstract:
A system for voice-enabled location and execution for playback of media content selections stored on a media content playback device has a voice input circuitry for inputting voice-based commands into the playback device; codec circuitry for converting voice input from analog content to digital content for speech recognition and for converting voice-located media content to analog content for playback; and a media content synchronization device for maintaining at least one grammar list of names representing media content selections in a current state according to what is currently stored and available for playback on the playback device.
Abstract:
An advertisement delivery system for publishing a voice-enabled advertisement chosen among multiple voice-enabled advertisements to a specific voice application version chosen among multiple voice application versions available to the system has a telephony interface for enabling voice interactive access to at least one running version of the chosen voice application; and a matching service application for determining selection of the advertisement, the voice application version to host the advertisement, and at least one advertisement position in the voice application version for presenting the advertisement.