公开(公告)号：AU2004310642A1

公开(公告)日：2005-06-09

申请号：AU2004310642

申请日：2004-10-15

Applicant: APPTERA INC

Inventor： LABARGE JOHN ROBERT ,  WANG SANDY CHAI-JEN ,  YONG MANG KANG ,  CHIU LEO K ,  BOOTHROYD MARGARET ANN ,  APPADURAI ARUMUGAM ,  LUELLEN CORY ANDREW

IPC: G10L21/00 ,  G10L15/26 ,  G10L15/28 ,  H04L20060101 ,  H04M3/493

公开(公告)号：CA2596891A1

公开(公告)日：2006-08-17

申请号：CA2596891

申请日：2006-02-02

Applicant: APPTERA INC

Inventor： LOUKIANOFF PETER ,  CHIU LEO

IPC: G06F17/30 ,  G06Q30/00 ,  H04L12/16 ,  H04L12/66 ,  H04M3/487 ,  H04M3/493 ,  H04M11/06

Abstract: A system for dynamic advertisement selection and presentment within a speech application is provided. The system includes a user operable network browsing interface in communication with a server on a data network; at least one voice link to a voice application interface, the link or links accessible to the user working within the browsing interface; a pool of at least one advertisement for presentment; and a selection engine accessible to the voice application interface for receiving criteria originated from the server for advertisement ranking and for selecting an advertisement from the pool of at least one advertisement for placement based on the received criteria.

公开(公告)号：AU2004255809B2

公开(公告)日：2008-05-15

申请号：AU2004255809

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/26 ,  G06F20060101 ,  G10L15/28 ,  G10L25/90 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port to receive XML-based client interaction data including audio files attached to the data; at least one data port to send data to and receive data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer to process received data; and a decision logic component to process result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：CA2636933A1

公开(公告)日：2007-07-12

申请号：CA2636933

申请日：2006-12-08

Applicant: APPTERA INC

Inventor： CHIU LEO ,  HALDEMAN RANDY ,  STEUL DON ,  HOLSINGER DAVE

IPC: H04M3/42

公开(公告)号：CA2450887A1

公开(公告)日：2003-01-16

申请号：CA2450887

申请日：2002-07-02

Applicant: APPTERA INC

Inventor： YUEN MICHAEL S ,  CHIU LEO

IPC: G10L15/26 ,  G10L15/28 ,  H04M3/493 ,  G10L15/18

Abstract: A vocabulary management system for constraining voice recognition processing associated with text-to-speech and speech-to-text rendering associated with use of a voice application in progress between a user accessing a data sourc e through a voice portal (143) has a vocabulary management server connected to a voice application server (110) and to a telephony server (130), and an instance of vocabulary management software running on the management server for enabling vocabulary establishment and management for voice recognition software. The system is characterized in that a unique vocabulary sets that are specific to selected portions of vocabulary associated with target data sources the vocabulary sets differing in content according to administrator direction.

公开(公告)号：CA2542251A1

公开(公告)日：2005-06-09

申请号：CA2542251

申请日：2004-10-15

Applicant: APPTERA INC

Inventor： YONG MANG KANG ,  CHIU LEO K ,  APPADURAI ARUMUGAM ,  WANG SANDY CHAI-JEN ,  LUELLEN CORY ANDREW ,  BOOTHROYD MARGARET ANN ,  LABARGE JOHN ROBERT

IPC: G10L13/00 ,  G10L15/00 ,  G10L15/08 ,  G10L15/26 ,  G10L15/28 ,  H04L20060101 ,  H04M3/493

公开(公告)号：CA2530870A1

公开(公告)日：2005-01-20

申请号：CA2530870

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: H04M3/493 ,  G06F20060101 ,  G06F12/02 ,  G10L13/00 ,  G10L15/00 ,  G10L15/26 ,  G10L15/28 ,  H04M3/487

Abstract: In a voice-extensible markup-language-enabled voice application deployment architecture, an application logic for determining which portions of a voice application for deployment are cached at an application-receiving end system or systems has a processor for processing the voice application according to sequential dialog files of the application, a static content optimizer connected to the processor for identifying files containing static content, and a dynamic content optimizer connected to the processor for identifying files containing dynamic content. The application is characterized in that t he optimizers determine which files should be cached at which end-system facilities, tag the files accordingly, and prepare those files for distribution to selected end-system cache facilities for local retrieval during consumer interaction with the deployed application.

公开(公告)号：CA2530867A1

公开(公告)日：2005-01-20

申请号：CA2530867

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/00 ,  G06F20060101 ,  G10L15/06 ,  G10L15/26 ,  G10L15/28 ,  G10L25/90 ,  H04L12/16 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port for receiving XML-bas ed client interaction data including audio files attached to the data; at least one data port for sending data to and receiving data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer for processing received data; and a decision logi c component for processing result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio file s whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：AU2004255809A1

公开(公告)日：2005-01-20

申请号：AU2004255809

申请日：2004-05-17

Applicant: APPTERA INC

Inventor： CHIU LEO

IPC: G10L15/26 ,  G06F20060101 ,  G10L15/28 ,  G10L25/90 ,  H04M3/493

Abstract: A behavioral adaptation engine integrated with a voice application creation and deployment system has at least one data input port to receive XML-based client interaction data including audio files attached to the data; at least one data port to send data to and receive data from external data systems and modules; a logic processing component including an XML reader, voice player, and analyzer to process received data; and a decision logic component to process result data against one or more constraints. The engine intercepts client data including dialog from client interaction with a served voice application in real time and processes the received data for behavioral patterns and if attached, voice characteristics of the audio files whereupon the engine according to the results and one or more valid constraints identifies one or a set of possible enterprise responses for return to the client during interaction.

公开(公告)号：WO2007078640A3

公开(公告)日：2007-07-12

申请号：PCT/US2006/047112

申请日：2006-12-08

Applicant: APPTERA, INC. ,  HALDEMAN, Randy ,  CHIU, Leo ,  STEUL, Don ,  HOLSINGER, Dave

Inventor： HALDEMAN, Randy ,  CHIU, Leo ,  STEUL, Don ,  HOLSINGER, Dave

IPC: H04M3/42

Abstract: After receiving a directory assistance request from a caller (402), an attempt is made to determine the identity of the caller (404). If the caller's identity cannot be determined, a sponsor advertisement is played (406) prior to providing the directory assistance service to the caller. If the caller's identity is determined, multiple advertisements of possible interest to the caller are identified (412). Each of the multiple advertisements has an associated bid price. An advertisement is selected based on the highest associated bid price (416). The selected advertisement is then played to the caller (418).