公开(公告)号：WO2009042701A9

公开(公告)日：2010-03-04

申请号：PCT/US2008077546

申请日：2008-09-24

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE

Inventor： VENDROW VLAD ,  YOUNG BRUCE

IPC: H04N1/00

CPC classification number: H04N1/00214 ,  H04N1/00212 ,  H04N1/0022 ,  H04N1/00312 ,  H04N2201/0065

Abstract: Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to provisioning electronic fax messages in a communication network including packetized and/or synchronous communications. According to one embodiment, a messaging can receive data representing an electronic document in a file format into a messaging system, convert fax components to a fax compatible format including the electronic document in the file format to form converted fax components, determine whether to generate an electronic facsimile to include the fax components as a pre-rendered electronic facsimile, and transmit the electronic facsimile as the pre-rendered electronic facsimile.

Abstract translation: 本发明的实施例一般涉及计算设备和系统以及软件，计算机程序，应用和用户界面，更具体地，涉及在包括分组化和/或同步通信的通信网络中配置电子传真消息。 根据一个实施例，消息传送可以将表示文件格式的电子文档的数据接收到消息收发系统中，将传真部件转换为包括文件格式的电子文档的传真兼容格式，以形成转换的传真部件，确定是否生成 电子传真将传真部件作为预先呈现的电子传真机进行传送，并作为预先呈现的电子传真机传送电子传真机。

公开(公告)号：WO2018038626A1

公开(公告)日：2018-03-01

申请号：PCT/RU2016/000566

申请日：2016-08-23

Applicant: RINGCENTRAL, INC., (A DELAWARE CORPORATION) ,  MIKHAILOV, Ilya Vladimirovich ,  VENDROW, Vlad

Inventor： MIKHAILOV, Ilya Vladimirovich ,  VENDROW, Vlad

IPC: G06F17/27

Abstract: A computer-implemented method for providing an input suggestion for a user is disclosed. The computer-implemented method may include identifying an intended recipient of an electronic message input by the user; identifying a location associated with the user and a time associated with the electronic message input by the user; determining the input suggestion for the user based on an input profile of the intended recipient, the location, and the time; and outputting the input suggestion via a user device associated with the user.

Abstract translation: 公开了一种用于为用户提供输入建议的计算机实现的方法。 该计算机实现的方法可以包括识别用户输入的电子消息的预期接收者; 识别与所述用户相关联的位置和与所述用户输入的所述电子消息相关联的时间; 基于预期接收者的输入简档，位置和时间确定用户的输入建议; 并通过与用户关联的用户设备输出输入的建议。

公开(公告)号：WO2018030908A1

公开(公告)日：2018-02-15

申请号：PCT/RU2016/000533

申请日：2016-08-10

Applicant: RINGCENTRAL, INK., (A DELAWARE CORPORATION) ,  MIKHAILOV, Ilya Vladimirovich ,  VENDROW, Vlad ,  PETROV, Aleksei Valentinovich ,  VAN RENSBURG, Christopher

Inventor： MIKHAILOV, Ilya Vladimirovich ,  VENDROW, Vlad ,  PETROV, Aleksei Valentinovich ,  VAN RENSBURG, Christopher

IPC: G06F3/048 ,  G06Q10/10

CPC classification number: H04L51/16 ,  H04L67/306 ,  H04W4/23

Abstract: An electronic message thread management system is disclosed. The electronic message thread management system may include a memory and at least one processor. The at least one processor may be configured to analyze an electronic message thread to differentiate among a plurality of subjects reflected in the electronic message thread, using at least a timestamp associated with each message included in the electronic message thread; designate each message in the electronic message thread according to one or more of the different subjects; and provide messages in the electronic message thread based on the designation of the messages.

Abstract translation: 公开了一种电子消息线程管理系统。 电子消息线索管理系统可以包括存储器和至少一个处理器。 所述至少一个处理器可以被配置为使用与电子消息线程中包括的每个消息相关联的至少一个时间戳来分析电子消息线程以在电子消息线程中反映的多个主题之间进行区分; 根据一个或多个不同的主题在电子消息线索中指定每个消息; 并根据消息的指定在电子消息线程中提供消息。

公开(公告)号：WO2011068878A3

公开(公告)日：2011-11-17

申请号：PCT/US2010058569

申请日：2010-12-01

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  CHAU VI ,  SHAH PRAFUL ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  CHAU VI ,  SHAH PRAFUL ,  SHMUNIS VLADIMIR

IPC: H04W76/04 ,  H04W88/18

CPC classification number: H04W4/12 ,  H04L51/16 ,  H04L51/32 ,  H04M1/57 ,  H04M1/64 ,  H04M1/663 ,  H04M1/72552 ,  H04M1/72563 ,  H04M3/42008 ,  H04M3/42314 ,  H04M3/5141 ,  H04M2201/60 ,  H04M2203/4536

Abstract: Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.

Abstract translation: 描述了使用通用平台实现各种互联网或非互联网通信服务（例如由不同通信平台和服务提供商提供的）之间的集成的系统，方法和计算机程序产品。 在一些实现中，提供了一种服务管理器，其可以使用通用平台将呼叫管理功能与多个通信平台集成，以实现各种平台之间的无缝通信。 例如，一个或多个平台上的个人用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。 通用平台可以与各种平台和第三方协议和服务集成，以提供呼叫功能，例如呼叫转移，呼叫处理，多个问候提示，呼叫筛选规则，呼出规则，国际呼叫，呼叫者ID规则， 几个小时后，公告提示。

公开(公告)号：WO2011090488A1

公开(公告)日：2011-07-28

申请号：PCT/US2010/022075

申请日：2010-01-26

Applicant: RINGCENTERAL, INC. ,  VENDROW, Vlad ,  SHMUNIS, Vladimir ,  CHAU, Vi ,  SHAH, Praful ,  NAYBERG, Natasha

Inventor： VENDROW, Vlad ,  SHMUNIS, Vladimir ,  CHAU, Vi ,  SHAH, Praful ,  NAYBERG, Natasha

IPC: H04L12/66 ,  H04L12/56 ,  H04M3/42

CPC classification number: H04M1/72563 ,  H04L12/4641 ,  H04M1/006 ,  H04M3/42 ,  H04M3/42161 ,  H04M3/42314 ,  H04M3/4234 ,  H04M3/436 ,  H04M3/46 ,  H04M3/54 ,  H04M3/546 ,  H04M2207/18 ,  H04W4/00 ,  H04W12/08

Abstract: Systems, methods and computer program products for facilitating the provisioning of a single and multi-line virtual private branch exchange (PBX) including automated call distribution via a mobile device are described. In some implementations, the provisioning of the single and multi-line virtual PBX can be achieved using one or more unique provisioning interfaces. The unique provisioning interfaces can enable the setup and configuration of a virtual PBX service account instantaneously from any geographical location at anytime. Changes made to the virtual PBX service account can be immediately reflected back (e.g., in real-time) to the system providing the core operating environment.

Abstract translation: 描述了用于促进通过移动设备的包括自动呼叫分配的单行和多线虚拟专用交换机（PBX）的供应的系统，方法和计算机程序产品。 在一些实现中，可以使用一个或多个唯一配置接口来实现单行和多线虚拟PBX的供应。 独特的配置接口可以随时从任何地理位置立即设置和配置虚拟PBX服务帐户。 对虚拟PBX服务帐户的更改可以立即反映（例如，实时）到提供核心操作环境的系统。

公开(公告)号：WO2010059758A3

公开(公告)日：2010-08-19

申请号：PCT/US2009065038

申请日：2009-11-19

Applicant: RINGCT AL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

IPC: H04W40/20 ,  H04W28/14 ,  H04W88/02

CPC classification number: H04M3/5233 ,  H04M3/42246 ,  H04M3/4234 ,  H04M3/5125 ,  H04M3/523 ,  H04M3/5232 ,  H04M3/5234 ,  H04M2207/18 ,  H04M2242/28 ,  H04W4/02 ,  H04W4/023 ,  H04W12/06

Abstract: A mobile device can be assigned to an extension configured as a Queue Agent ("QA") in a call-queuing enabled virtual private branch exchange (vPBX). This and other mobile or fixed devices can be interconnected to form a virtual call center. Each extension can be assigned various rules, which specify how the incoming calls are answered at the extension and how calls in the call queue are selected for answering by the QA. As part of the rules, the vPBX system forwards calls from a call queue to the QA based on QA's availability status. If a location-aware mobile device is associated with the QA, the vPBX system can determine the QA's availability status based on a geographic location of the mobile device. A most geographically proximate agent can be selected for answering the call.

Abstract translation: 移动设备可以分配给配置为启用呼叫排队的虚拟专用小交换机（vPBX）中的队列代理（“QA”）的分机。 这个和其他移动或固定设备可以互连以形成虚拟呼叫中心。 每个分机可以分配各种规则，指定分机应答来电的方式，以及如何选择呼叫队列中的呼叫以由QA应答。 作为规则的一部分，vPBX系统根据QA的可用性状态将呼叫从呼叫队列转发到QA。 如果位置感知移动设备与QA关联，则vPBX系统可以基于移动设备的地理位置确定QA的可用性状态。 可以选择最接近地理位置的座席来应答呼叫。

公开(公告)号：WO2010068507A2

公开(公告)日：2010-06-17

申请号：PCT/US2009/065985

申请日：2009-11-25

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

IPC: H04M3/42

CPC classification number: H04M3/54 ,  H04M3/42153 ,  H04M3/42297 ,  H04M2201/14 ,  H04M2201/52

Abstract: Methods, systems, apparatus including computer program products having instructions for porting numbers are provided. In one example system and method, a vPBX system can receive a request from a user to port an existing phone number to the vPBX system. The vPBX server can identify a porting authentication template, based on the requirements of an existing service provider. The vPBX server generate a fax document on the retrieved template. The vPBX server can populate the generated fax document with user information. The vPBX server can receive a user's hand signature from a touch-screen interface of a mobile device. The vPBX server can authenticate the fax document with the received signature, and transmit the authenticated fax document to the existing service provider. The vPBX server can provide the user with a temporary line number with forwarding functions until porting is completed.

Abstract translation: 提供了包括具有用于移动数字的指令的计算机程序产品的方法，系统，装置。 在一个示例系统和方法中，vPBX系统可以接收来自用户的请求以将现有电话号码移植到vPBX系统。 vPBX服务器可以根据现有服务提供商的要求识别移植认证模板。 vPBX服务器在检索到的模板上生成传真文档。 vPBX服务器可以使用用户信息填充生成的传真文档。 vPBX服务器可以从移动设备的触摸屏界面接收用户的手签名。 vPBX服务器可以使用接收到的签名验证传真文档，并将经过身份验证的传真文档传送到现有的服务提供商。 vPBX服务器可以为用户提供具有转发功能的临时行号，直到移植完成。

公开(公告)号：WO2010059769A3

公开(公告)日：2010-05-27

申请号：PCT/US2009/065055

申请日：2009-11-19

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

IPC: H04L12/66 ,  H04L12/28 ,  H04M3/30

Abstract: A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

公开(公告)号：WO2009042701A1

公开(公告)日：2009-04-02

申请号：PCT/US2008/077546

申请日：2008-09-24

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce

Inventor： VENDROW, Vlad ,  YOUNG, Bruce

IPC: H04N1/00

CPC classification number: H04N1/00214 ,  H04N1/00212 ,  H04N1/0022 ,  H04N1/00312 ,  H04N2201/0065

Abstract: Embodiments of the invention relate generally to computing devices and systems, as well as software, computer programs, applications, and user interfaces, and more particularly, to provisioning electronic fax messages in a communication network including packetized and/or synchronous communications. According to one embodiment, a messaging can receive data representing an electronic document in a file format into a messaging system, convert fax components to a fax compatible format including the electronic document in the file format to form converted fax components, determine whether to generate an electronic facsimile to include the fax components as a pre-rendered electronic facsimile, and transmit the electronic facsimile as the pre-rendered electronic facsimile.

Abstract translation: 本发明的实施例一般涉及计算设备和系统以及软件，计算机程序，应用和用户界面，更具体地，涉及在包括分组化和/或同步通信的通信网络中配置电子传真消息。 根据一个实施例，消息传送可以将表示文件格式的电子文档的数据接收到消息系统中，将传真组件转换成包括电子文档的传真兼容格式以形成转换的传真组件，以确定是否生成 电子传真将传真部件作为预先呈现的电子传真机进行传送，并作为预先呈现的电子传真机传送电子传真机。

公开(公告)号：WO2013154526A1

公开(公告)日：2013-10-17

申请号：PCT/US2012/032781

申请日：2012-04-09

Applicant: RINGCENTRAL, INC. ,  MAKHMUDOV, Yakov ,  ROUSSINOV, Igor ,  LARSON, Curt T. ,  VENDROW, Vlad

Inventor： MAKHMUDOV, Yakov ,  ROUSSINOV, Igor ,  LARSON, Curt T. ,  VENDROW, Vlad

IPC: H04L29/08

CPC classification number: H04L67/24 ,  H04L67/306

Abstract: Systems, methods, and computer program products for providing cross-platform presence are described. In some implementations, a cross-platform presence server can be provided that allows a caller to accurately assess the availability and other similar status of a callee by evaluating a device status of a plurality of communication devices associated with the callee. The cross-platform presence server can then determine, based on these device statuses, whether a callee is available. The availability of the callee can subsequently be displayed to the caller (e.g., on the caller's phone), or any other individuals who have been granted permission by the callee to be notified of the callee's availability.

Abstract translation: 描述了用于提供跨平台存在的系统，方法和计算机程序产品。 在一些实现中，可以提供跨平台存在服务器，其允许呼叫者通过评估与被呼叫者相关联的多个通信设备的设备状态来准确地评估被叫方的可用性和其他类似状态。 然后，跨平台存在服务器可以基于这些设备状态来确定被叫方是否可用。 受理者的可用性随后可以被显示给呼叫者（例如，在呼叫者的电话上），或者被被授权者被允许被通知被叫方的可用性的任何其他个人。