公开(公告)号：WO2021194372A1

公开(公告)日：2021-09-30

申请号：PCT/RU2020/000189

申请日：2020-03-26

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  KRIKUNOV, Alexey Vladimirovich ,  CHIRVA, Ivan Sergeevich ,  BLIZNYUK, Danil Dmitrievich ,  VAN RENSBURG, Christopher ,  BOGATKO, Alexander Nikolaevich

Inventor： VENDROW, Vlad ,  KRIKUNOV, Alexey Vladimirovich ,  CHIRVA, Ivan Sergeevich ,  BLIZNYUK, Danil Dmitrievich ,  VAN RENSBURG, Christopher ,  BOGATKO, Alexander Nikolaevich

IPC: G06K9/00 ,  G06F40/30 ,  G06K9/00315 ,  G06K9/00335 ,  G06N20/00 ,  G06N3/08 ,  H04L12/1818 ,  H04L12/1822 ,  H04L12/1831

Abstract: The present disclosure provides systems and methods for managing meeting notes. In accordance with some embodiments, a method is provided that includes receiving nonverbal cue information associated with one or more meeting participants, determining an engagement level for each of the one or more meeting participants based on emotional information associated with the nonverbal cue information, composing meeting notes based on the determined engagement level for each of the one or more meeting participants, and storing the meeting notes.

公开(公告)号：WO2011068878A2

公开(公告)日：2011-06-09

申请号：PCT/US2010/058569

申请日：2010-12-01

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  CHAU, Vi ,  SHAH, Praful ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  CHAU, Vi ,  SHAH, Praful ,  SHMUNIS, Vladimir

IPC: H04W76/04 ,  H04W88/18

CPC classification number: H04W4/12 ,  H04L51/16 ,  H04L51/32 ,  H04M1/57 ,  H04M1/64 ,  H04M1/663 ,  H04M1/72552 ,  H04M1/72563 ,  H04M3/42008 ,  H04M3/42314 ,  H04M3/5141 ,  H04M2201/60 ,  H04M2203/4536

Abstract: Systems, methods and computer program products for enabling integration between various internet- or non-internet based communication services (e.g., as provided by different communications platforms and service providers) using a universal platform are described. In some implementations, a service manager is provided that can integrate call management capabilities with multiple communications platforms using the universal platform to enable seamless communication between the various platforms. For example, interactions between individual users on one or more platforms can be tracked in a single conversation history as a threaded interface. The universal platform can integrate with various platforms and third party protocols and services to provide call features that include, for example, call forwarding, call handling, multiple greeting prompts, call screening rules, ring-out rules, international calling, caller ID rules, after hours, and announcement prompts.

Abstract translation: 描述了使用通用平台实现各种基于因特网或非基于因特网的通信服务（例如，由不同通信平台和服务提供商提供的）之间的集成的系统，方法和计算机程序产品。 在一些实施方式中，提供了可以使用通用平台将呼叫管理能力与多个通信平台集成以实现各种平台之间的无缝通信的服务管理器。 例如，一个或多个平台上的单个用户之间的交互可以在单个对话历史中作为线程接口进行跟踪。 通用平台可以与各种平台和第三方协议和服务集成，以提供呼叫功能，例如包括呼叫转移，呼叫处理，多个问候提示，呼叫筛选规则，振铃规则，国际呼叫，呼叫者ID规则， 工作时间后，以及公告提示。

公开(公告)号：WO2010068508A2

公开(公告)日：2010-06-17

申请号：PCT/US2009/065987

申请日：2009-11-25

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

IPC: H04M3/436 ,  H04M3/42

CPC classification number: H04M3/2254

Abstract: Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.

Abstract translation: 描述了使用呼叫管理系统管理呼叫的方法，系统，装置和计算机程序产品。 呼叫管理系统可以从通信设备接收呼叫，并且将呼叫引导到包含用于支持出站呼叫的配置信息的呼叫数据库。 如果呼叫管理系统检测到或获取与呼叫数据库相关联的故障通知，系统将自动绕过呼叫数据库，并使用默认配置和呼叫路由信息进行呼出呼叫。 第二个或备份数据库用于记录在呼叫数据库恢复使用后可以复制或移动到呼叫数据库的呼叫详细信息。

公开(公告)号：WO2010059769A2

公开(公告)日：2010-05-27

申请号：PCT/US2009065055

申请日：2009-11-19

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

IPC: H04L12/66 ,  H04L12/28 ,  H04M3/30

CPC classification number: H04W40/20 ,  H04M3/42314 ,  H04M3/42348 ,  H04M3/46 ,  H04M3/546 ,  H04M7/006 ,  H04M2203/1091 ,  H04M2203/2044 ,  H04W4/16 ,  H04W64/00

Abstract: A vPBX server manages calls in a bridged line appearance (BLA) group. A BLA group can include extensions for location-aware mobile devices. The vPBX server contains location based forwarding rules that can be applied together with BLA redirection rules in managing incoming calls. A single extension can appear as a user interface element (e.g., an icon or button) on multiple mobile devices. Using the user interface element, a primary user can view a secondary user's status, including the secondary user's location information. The vPBX server allows the primary user to redirect the incoming calls to devices in accordance with the forwarding rules and the redirection rules.

Abstract translation: vPBX服务器管理桥接线路外观（BLA）组中的呼叫。 BLA组可以包含位置感知移动设备的扩展。 vPBX服务器包含基于位置的转发规则，可以将其与BLA重定向规则一起应用于管理传入呼叫。 单个扩展程序可以作为多个移动设备上的用户界面元素（例如，图标或按钮）出现。 使用用户界面元素，主要用户可以查看辅助用户的状态，包括辅助用户的位置信息。 vPBX服务器允许主用户根据转发规则和重定向规则将呼入呼叫重定向到设备。

公开(公告)号：WO2010047860A1

公开(公告)日：2010-04-29

申请号：PCT/US2009/051751

申请日：2009-07-24

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  SHAH, Praful ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  SHAH, Praful ,  SHMUNIS, Vladimir

IPC: H04W8/20 ,  H04W4/12 ,  H04W4/16

CPC classification number: H04W4/50 ,  H04M1/72525 ,  H04M1/72552 ,  H04M1/72563 ,  H04M3/42153 ,  H04M3/4234 ,  H04M2242/08 ,  H04M2250/66 ,  H04W84/105 ,  H04W84/16

Abstract: Methods and systems for instant activation of virtual PBX services on a mobile device are disclosed. In one aspect, a user request for activating virtual PBX services is received on a mobile device. An available primary identification number for the virtual PBX services is retrieved from a telecommunication service provider (TSP). A user interface is presented on the mobile device including a first interface portion presenting the available primary identification number and a second interface portion configured to receive a user identifier. Upon receiving the user input specifying the user identifier and while the user interface is still presented on the mobile device, a user instruction for activating the virtual PBX services is received. Upon receiving the user instruction, the user identifier is sent to the TSP. Then, a confirmation is received from the TSP.

Abstract translation: 公开了用于在移动设备上即时激活虚拟PBX服务的方法和系统。 在一个方面，在移动设备上接收用于激活虚拟PBX服务的用户请求。 从电信服务提供商（TSP）检索虚拟PBX服务的可用主标识号。 在移动设备上呈现用户界面，包括呈现可用主标识号的第一接口部分和被配置为接收用户标识符的第二接口部分。 一旦接收到指定用户标识符的用户输入，并且当用户界面仍然呈现在移动设备上时，接收到用于激活虚拟PBX服务的用户指令。 在接收到用户指令后，将用户标识符发送到TSP。 然后，从TSP收到确认。

公开(公告)号：WO2022146169A1

公开(公告)日：2022-07-07

申请号：PCT/RU2020/000790

申请日：2020-12-30

Applicant: RINGCENTRAL, INC., (A DELAWARE CORPORATION) ,  VENDROW, Vlad ,  MIKHAILOV, Ilya Vladimirovich

Inventor： VENDROW, Vlad ,  MIKHAILOV, Ilya Vladimirovich

IPC: H04N7/15 ,  G10L21/02 ,  G10L17/04

Abstract: A method includes receiving a video data associated with a user in an electronic conference. The method further includes receiving an audio data associated with the user in the electronic conference. It is appreciated that the video data is processed to determine one or more actions taken by the user, and wherein the processing identifies a physical surrounding of the user. The method further includes identifying a portion of the audio data to be suppressed based on the one or more actions taken by the user during the electronic conference and further based on the identification of the physical surrounding of the user.

公开(公告)号：WO2014052027A1

公开(公告)日：2014-04-03

申请号：PCT/US2013/059492

申请日：2013-09-12

Applicant: RINGCENTRAL, INC. ,  CHONG, John ,  SOLOVEY, Dmitriy Alexandrovich ,  VENDROW, Vlad

Inventor： CHONG, John ,  SOLOVEY, Dmitriy Alexandrovich ,  VENDROW, Vlad

IPC: H04L12/893 ,  H04L12/911 ,  G06F15/173

CPC classification number: H04L61/1511 ,  G06F11/2038 ,  H04L41/0659 ,  H04L41/50 ,  H04L61/609

Abstract: High availability mechanisms are described for cloud-based services such as voice-over-IP (VoIP) services.

Abstract translation: 对基于云的服务（例如IP语音（VoIP））服务描述了高可用性机制。

公开(公告)号：WO2010062981A3

公开(公告)日：2010-07-22

申请号：PCT/US2009065969

申请日：2009-11-25

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

IPC: H04W64/00 ,  H04W40/20 ,  H04W76/04

CPC classification number: H04W40/20 ,  H04L67/18 ,  H04M3/42229 ,  H04M3/42348 ,  H04M3/42365 ,  H04M3/54 ,  H04W4/02 ,  H04W4/021 ,  H04W4/027 ,  H04W8/24

Abstract: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. The vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

Abstract translation: 描述了用于在虚拟专用小交换机（vPBX）系统中使用位置信息的系统，方法和计算机程序产品。 vPBX系统可以使用位置信息来确定移动设备的用户（例如，在办公室外，在办公室等）的可用性状态。 vPBX系统可以获得移动设备的地理坐标，并将这些坐标与用户相关位置（例如，用户的办公室，家庭或其他预定义位置）的已知坐标相关联。 然后可以基于相关性（例如，用户当前是否在用户的办公室外或在另一个位置）来确定用户的可用性的推断。 用户的可用性可以被提供给与vPBX系统相关联的其他用户，并且可以用于呼叫管理（例如，路由）。

公开(公告)号：WO2010065168A1

公开(公告)日：2010-06-10

申请号：PCT/US2009/051768

申请日：2009-07-24

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  SHMUNIS, Vladimir

IPC: H04W12/06 ,  H04W12/10 ,  H04W88/02

CPC classification number: H04M1/72522 ,  G06F21/64 ,  G06F2221/2111 ,  H04M1/72572

Abstract: A fax document can be either uploaded to a fax server in a vPBX network or generated dynamically. For dynamic generation, pre-configured templates can be stored either on a mobile device or on a fax server. A user can use a mobile device connected to a vPBX network as a controlling device to direct generation of faxes on a fax server. The generation of faxes can be customized based on a geographic location of the mobile device. The generated fax can be downloaded onto a mobile device. The user can digitally sign the fax using a touch-screen input device on the mobile device. The digitally signed fax can be transmitted to a destination device.

Abstract translation: 传真文件可以上传到vPBX网络中的传真服务器，也可以动态生成。 对于动态生成，预先配置的模板可以存储在移动设备或传真服务器上。 用户可以使用连接到vPBX网络的移动设备作为控制设备，将传真发送到传真服务器上。 可以根据移动设备的地理位置来定制传真的生成。 生成的传真可以下载到移动设备上。 用户可以使用移动设备上的触摸屏输入设备对传真进行数字签名。 数字签名的传真可以传送到目标设备。

公开(公告)号：WO2010017038A3

公开(公告)日：2010-05-14

申请号：PCT/US2009051598

申请日：2009-07-23

Applicant: RINGCENTRAL INC ,  SHMUNIS VLADIMIR ,  VENDROW VLAD

Inventor： SHMUNIS VLADIMIR ,  VENDROW VLAD

IPC: H04W4/16 ,  H04W4/12 ,  H04W76/02 ,  H04W88/14

CPC classification number: H04M3/436 ,  H04M3/53308 ,  H04M7/003 ,  H04M7/1205 ,  H04M2203/158 ,  H04M2203/2011 ,  H04M2203/4563 ,  H04M2203/459

Abstract: System and methods for providing telecommunication functions on a mobile device are disclosed. An inbound call request is received, a call control interface is presented for a user to choose among a plurality of communication modes by which an inbound call is to be established. Call control data selecting a mode of communication is received through the call control interface. Communication is established according to the selected mode of communication. An outbound call request identifying a callee device is send from a mobile device through a packet network to a telecommunication service provider, and a call connection from the mobile device to the telecommunication service provider is established through the telecom network. The telecommunication service provider places a call to the callee device and combines the call connection from the mobile device to the connection to the callee device to establish a single joint call connection.

Abstract translation: 公开了用于在移动设备上提供电信功能的系统和方法。 接收入站呼叫请求，呈现呼叫控制接口供用户在要建立入站呼叫的多种通信模式中进行选择。 通过呼叫控制接口接收选择通信模式的呼叫控制数据。 通信根据选择的通信模式建立。 标识被呼叫方设备的呼出呼叫请求从移动设备通过分组网络发送到电信服务提供商，并且通过电信网络建立从移动设备到电信服务提供商的呼叫连接。 电信服务提供商向被叫设备发出呼叫，并将来自移动设备的呼叫连接与到被叫设备的连接进行组合以建立单个联合呼叫连接。