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公开(公告)号:AT406650T
公开(公告)日:2008-09-15
申请号:AT02725166
申请日:2002-03-14
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
IPC: G10L15/26 , G06F17/27 , G06Q30/00 , G10L15/00 , G10L15/02 , G10L15/14 , G10L15/18 , G10L15/28 , H04M3/493
Abstract: The present invention is a system and method for creating and implementing transactional speech applications (SAs) using Web technologies, without reliance on server-side standard or custom services. A transactional speech application may be any application that requires interpretation of speech in conjunction with a speech recognition (SR) system, such as, for example, consumer survey systems. A speech application in accordance with the present invention is represented within a Web page, as an application script that interprets semantic objects according to a context. Any commonly known scripting language can be used to write the application script, such as Jscript, PerlScript, and VBscript. The present invention is "Web-based" to the extent that it implements Web technologies, but it need not include or access the World Wide Web.
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公开(公告)号:AT375589T
公开(公告)日:2007-10-15
申请号:AT01920678
申请日:2001-03-23
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
IPC: G10L15/22 , G06F17/27 , G06Q30/00 , G10L15/00 , G10L15/02 , G10L15/14 , G10L15/18 , G10L15/26 , G10L15/28
Abstract: A speech recognition system includes a line of service including a first server object coupled to a telephone network for receiving a voice data message from the telephone network, a second server object having a first connection to the first server object for receiving the voice data message from the first server object and converting the voice data message to a phonetic data message, a third server object having a second connection to the second server object for receiving the phonetic data message from the second server object and converting the phonetic data message to a syntactic data message and a fourth server object having a third connection to the third server object for receiving the syntactic data message from the third server object and converting the syntactic data message to a semantic data message, which is representative of the voice data message. The first, second, third and fourth server objects may be remote with respect to each other and the first, second and third connections are formed over a first computer network.
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公开(公告)号:AT362271T
公开(公告)日:2007-06-15
申请号:AT01957345
申请日:2001-07-31
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
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14.
公开(公告)号:CA2425844A1
公开(公告)日:2002-04-25
申请号:CA2425844
申请日:2001-10-16
Applicant: ELIZA CORP
Inventor: QUIBRIA NASREEN , MERROW LUCAS , KROEKER JOHN , BOULANOV OLEG
Abstract: A system (12) for conducting a telephonic speech recognition application includes an automated telephone device (14) for making telephonic contact wi th a respondent and a speech recognition device (16) which, upon the telephonic contact (18) being made, presents the respondent with at least one introductory prompt for the respondent to reply to; receives a spoken respon se from the respondent; and performs a speech recognition analysis on the spoke n response to determine a capability of the respondent to complete the application. If the speech recognition device, based on the spoken response to the introductory prompt, determines that the respondent is capable of competing the application, the speech recognition device presents at least o ne application prompt to the respondent. If the speech recognition device, base d on the spoken response to the introductory prompt, determines that the respondent is not capable of completing the application, the speech recognition system presents instructions on completing the application to th e respondent.
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15.
公开(公告)号:CA2712853A1
公开(公告)日:2002-03-07
申请号:CA2712853
申请日:2001-08-31
Applicant: ELIZA CORP
Inventor: MERROW LUCAS , DRANE ALEXANDRA , KROEKER JOHN P , BOULANOV OLEG , QUIBRIA NASREEN , ROBINSON MICHAEL R
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公开(公告)号:DE60130880D1
公开(公告)日:2007-11-22
申请号:DE60130880
申请日:2001-03-23
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
IPC: G10L15/20 , G06F17/27 , G06Q30/00 , G10L15/00 , G10L15/02 , G10L15/14 , G10L15/18 , G10L15/26 , G10L15/28
Abstract: A speech recognition system includes a line of service including a first server object coupled to a telephone network for receiving a voice data message from the telephone network, a second server object having a first connection to the first server object for receiving the voice data message from the first server object and converting the voice data message to a phonetic data message, a third server object having a second connection to the second server object for receiving the phonetic data message from the second server object and converting the phonetic data message to a syntactic data message and a fourth server object having a third connection to the third server object for receiving the syntactic data message from the third server object and converting the syntactic data message to a semantic data message, which is representative of the voice data message. The first, second, third and fourth server objects may be remote with respect to each other and the first, second and third connections are formed over a first computer network.
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公开(公告)号:DE60128372D1
公开(公告)日:2007-06-21
申请号:DE60128372
申请日:2001-07-31
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
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公开(公告)号:DE60128372T2
公开(公告)日:2008-01-10
申请号:DE60128372
申请日:2001-07-31
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG
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公开(公告)号:AU5097501A
公开(公告)日:2001-10-08
申请号:AU5097501
申请日:2001-03-23
Applicant: ELIZA CORP
Inventor: KROEKER JOHN , BOULANOV OLEG , YELPATOV ANDREY
Abstract: A speech recognition system includes a line of service including a first server object coupled to a telephone network for receiving a voice data message from the telephone network, a second server object having a first connection to the first server object for receiving the voice data message from the first server object and converting the voice data message to a phonetic data message, a third server object having a second connection to the second server object for receiving the phonetic data message from the second server object and converting the phonetic data message to a syntactic data message and a fourth server object having a third connection to the third server object for receiving the syntactic data message from the third server object and converting the syntactic data message to a semantic data message, which is representative of the voice data message. The first, second, third and fourth server objects may be remote with respect to each other and the first, second and third connections are formed over a first computer network.
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20.
公开(公告)号:CA2420679A1
公开(公告)日:2002-03-07
申请号:CA2420679
申请日:2001-08-31
Applicant: ELIZA CORP
Inventor: ROBINSON MICHAEL R , MERROW LUCAS , QUIBRIA NASREEN , DRANE ALEXANDRA , KROEKER JOHN P , BOULANOV OLEG
IPC: G10L17/00 , G10L13/00 , G10L15/00 , G10L15/26 , H04M1/27 , H04M1/82 , H04M3/42 , H04M3/46 , H04M3/487 , H04M3/51 , H04M11/00 , H04M3/493 , G10L15/22 , G10L21/00
Abstract: A system for determining the status of an answered telephone during the cour se of an outbound telephone call includes an automated telephone calling device for placing a telephone call to a location having a telephone number at whic h a target person is listed, upon the telephone call being answered, initiatin g a prerecorded greeting which asks for the target person (26) and receiving a spoken response from an answering person and a speech recognition device for performing a speech recognition analysis on the spoken response to determine a status of the spoken response. If the speech recognition device determines that the answering person is the target person (50), the speech recognition device initiates a speech recognition application with the target person (52 ).
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