METHOD AND SYSTEM FOR CALL ANSWERING
    11.
    发明申请
    METHOD AND SYSTEM FOR CALL ANSWERING 审中-公开
    呼叫应答的方法和系统

    公开(公告)号:WO0205527A3

    公开(公告)日:2002-06-27

    申请号:PCT/CA0100974

    申请日:2001-06-29

    Inventor: WILK DANIEL

    CPC classification number: H04M3/436 H04M2201/60

    Abstract: The present invention provides a novel system, method and apparatus for answering a telephone call. In one aspect of the invention, there is provided a system for call answering that includes a switch for connecting a telephony device to incoming calls received from callers connected to the switch via a telephone network. The switch is also connected to a processing unit and a storage device that contains a plurality of pre-recorded messages. When a callee at the telephony device receives an incoming call during a meeting (or at some other inconvenient time) and yet the callee wishes to respond to the caller, then the callee can provide (via a keypad on the telephony device) message selection criteria to the processing unit. The processing unit can then assemble an outgoing message based on the message selection criteria. The message is assembled from from the plurality of messages saved on the storage device. Having assembled the message, the processing unit can then play that outgoing message to the caller. In this manner, the callee is afforded a way to discretely respond to the caller without having to interrupt the meeting (or other activity that makes it inconvenient for the callee to answer the call.)

    Abstract translation: 本发明提供了一种用于应答电话呼叫的新颖系统,方法和装置。 在本发明的一个方面中,提供了一种用于呼叫应答的系统,其包括用于将电话装置连接到经由电话网络从连接到交换机的呼叫者接收的呼入呼叫的交换机。 交换机还连接到包含多个预先录制的消息的处理单元和存储设备。 当电话设备处的被叫方在会议期间(或在某个其他不方便的时间)接收到来电并且被叫方希望响应主叫方时,被叫方可以(通过电话设备上的键盘)提供消息选择标准 到处理单元。 处理单元然后可以基于消息选择标准来组装传出消息。 该消息从保存在存储设备上的多个消息中汇编而来。 组装了消息后,处理单元可以将该输出消息播放给呼叫者。 以这种方式,被呼叫者被提供离散地响应呼叫者的方式,而不必中断会议(或使被叫者不方便接听呼叫的其他活动)。

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