MACHINE LEARNING MODELS FOR AUTOMATED ANOMALY DETECTION FOR APPLICATION INFRASTRUCTURE COMPONENTS

    公开(公告)号:US20220391300A1

    公开(公告)日:2022-12-08

    申请号:US17888104

    申请日:2022-08-15

    Abstract: A computer system includes processor hardware configured to execute instructions from memory hardware. The instructions include training first and second machine learning models with the measured historical performance metrics to generate a component health status output and a component health score output, respectively, and generating a plurality of elements for display in a multi-level application monitoring interface. The measured historical performance metrics include at least one of a component response time, a component volume, a component memory utilization, and a component processor utilization. The instructions include obtaining measured performance metrics of an application infrastructure component, processing the measured performance metrics with the first machine learning model to produce the component health status output for the component, processing the measured performance metrics with the second machine learning model to produce the component health score output for the first component, and generating an output to transform a display visible to an operator.

    Systems and methods for resilient communication protocols and interfaces

    公开(公告)号:US11516306B2

    公开(公告)日:2022-11-29

    申请号:US17577287

    申请日:2022-01-17

    Abstract: An event processing system is provided for providing resilient message processing using asynchronous communications. The event processing device includes a processor and a memory. The event processing device is in communication with a publisher microservice and subscriber microservices. The processor is configured to receive an event including a collection of data from the publisher microservice. The processor is also configured to process the event to identify a recipient microservice. The processor is configured to update a queue with a queue entry for each of the at least one recipient microservices for the event. Each queue entry is associated with a priority. The processor is also configured to attempt to transmit the event to each of the at least one recipient microservices until a transmission confirmation message is received. The processor is further configured to update the queue by removing the queue entry for which the transmission confirmation message is received.

    Systems and methods for patient record matching

    公开(公告)号:US11515018B2

    公开(公告)日:2022-11-29

    申请号:US17682352

    申请日:2022-02-28

    Abstract: An AI record matching system includes processors that may compare patient records using one or more rules, criteria, or parameters and determine whether any of the patient records include different demographic information but include same medical information for a same person based on comparing the patient records using the one or more rules, criteria, or parameters. The processors may receive feedback data indicating an overmatching of the patient records to the same person or an undermatching of the patient records to the same person. The processors may be trained by modifying the one or more rules, criteria, or parameters based on the feedback data. The processors may iteratively repeat one or more of examining the patient records, determining whether any of the patient records include the different demographic information but the same medical information for the same person, receiving the feedback data, and training the one or more processors.

    System and method for identifying data object combinations

    公开(公告)号:US11423067B1

    公开(公告)日:2022-08-23

    申请号:US17123665

    申请日:2020-12-16

    Abstract: A method includes identifying all possible data object combinations for at least some of a plurality of data objects and determining a total score value for each data object combination. The method also includes applying a mutation variable to a first set of data object combinations. The method also includes selecting at least two data object combinations of the first set of data object combinations after application of the mutation variable and identifying data objects that appear in each of the at least two data object combinations. The method also includes generating a second set of data object combinations using the data objects that appear in each of the at least two data object combinations and each possible combination of data objects that do not appear in at least one data object combination of the at least two data object combinations.

    Computer imaging pre-processing for automated medication dispensing analysis

    公开(公告)号:US11379979B2

    公开(公告)日:2022-07-05

    申请号:US16998358

    申请日:2020-08-20

    Abstract: A computer system includes an input configured to receive a first image of medication located in a receptacle, memory, and a processor configured to execute instructions including creating a second image based on the first image, dividing pixels of the second image into first and second subsets, and scanning the second image along a first axis to count, for each point along the first axis, a number of pixels in the first subset along a line perpendicular to the first axis that intersects the first axis at the point. The instructions also include estimating positions of first and second edges of the receptacle along the first axis based on the counts of the pixels, defining an opening of the receptacle based on the estimated positions of the first and second edges, and outputting a processed image that indicates areas of the image that are outside of the defined opening.

    Pharmacy order processing system
    246.
    发明授权

    公开(公告)号:US11364624B2

    公开(公告)日:2022-06-21

    申请号:US16901075

    申请日:2020-06-15

    Abstract: A pharmacy order processing system includes a container disassembly workstation defining a container disassembly workspace and a bulk container area including a plurality of bulk containers configured to receive a plurality of pharmaceuticals. The container disassembly workstation includes a holding area, a cutter device, a container manipulation device, a pharmaceutical receptacle, and a container receptacle. The cutter device includes a cutter head and is configured to cut through at least one wall of at least one container to separate at least a first portion of the at least one container of the plurality of containers from a second portion of the at least one container when the at least one container is in a cutter position. The container manipulation includes a gripper device and is configured to move the at least one container between at least the holding position and the cutter position within the container disassembly workspace.

    Data integration and prediction for fraud, waste and abuse

    公开(公告)号:US11361381B1

    公开(公告)日:2022-06-14

    申请号:US15999135

    申请日:2018-08-17

    Abstract: Data threat evaluation systems and methods are described. A data model structure includes a data subset from the plurality of data types that predate a known threat; this third data subset includes data types from both a first data subset and a second data subset. A model schema extracts, from the data subset, data types of the first subset that predicate and indicate the threat, the model schema to produce at least an individualized data threat regression model, a script originator regression model, and a script filler data threat regression model using the extracted data types. The system may use the models back on the data set to identify potential threats. The system can operate to integrate data to predict fraud, waste or abuse.

    SYSTEM AND METHOD FOR GUIDING A USER TO A GOAL IN A USER INTERFACE

    公开(公告)号:US20220156095A1

    公开(公告)日:2022-05-19

    申请号:US17665107

    申请日:2022-02-04

    Abstract: A system for integrating a telephone system and a computing system is provided. The system includes an interactive voice response (IVR) platform configured to: obtain a computer-readable command based on user input; determine a goal in the web application associated with the computer-readable command; and obtain information indicating a shortest navigation path to the goal, relative to other navigational paths to the goal in the web application. The system includes a cobrowse client configured to receive a document object model (DOM) of a current state of the web application from a cobrowse session for a web server hosting the web application. The IVR platform is configured to, based on the DOM, determine a next navigation action along the shortest navigation path; generate a user prompt based on the next navigation action; and monitor user progress to reach the goal in the web application using one or more updated DOMs

    SYSTEMS AND METHODS FOR RESILIENT COMMUNICATION PROTOCOLS AND INTERFACES

    公开(公告)号:US20220141302A1

    公开(公告)日:2022-05-05

    申请号:US17577287

    申请日:2022-01-17

    Abstract: An event processing system is provided for providing resilient message processing using asynchronous communications. The event processing device includes a processor and a memory. The event processing device is in communication with a publisher microservice and subscriber microservices. The processor is configured to receive an event including a collection of data from the publisher microservice. The processor is also configured to process the event to identify a recipient microservice. The processor is configured to update a queue with a queue entry for each of the at least one recipient microservices for the event. Each queue entry is associated with a priority. The processor is also configured to attempt to transmit the event to each of the at least one recipient microservices until a transmission confirmation message is received. The processor is further configured to update the queue by removing the queue entry for which the transmission confirmation message is received.

    Agent coaching system
    250.
    发明授权

    公开(公告)号:US11315065B1

    公开(公告)日:2022-04-26

    申请号:US16721205

    申请日:2019-12-19

    Abstract: Method starts with processing, by a processor, audio signal to generate audio caller utterance. Processor generates an agent action ranking score associated with the audio caller utterance and determines whether the agent action ranking score is below a minimum threshold. In response to determining that the agent action ranking score is below the minimum threshold, processor generates a transcribed caller utterance using a speech-to-text processor and generates an identified task based on the transcribed caller utterance. Using the transcribed caller utterance and a task-specific agent coaching neural network associated with the identified task, processor generates an ideal response. Processor generates a feedback result and causes the feedback result to be displayed on a display device of the agent client device. Other embodiments are disclosed herein.

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