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公开(公告)号:US20240282452A1
公开(公告)日:2024-08-22
申请号:US18653547
申请日:2024-05-02
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Swati Tyagi , Rahul Rajendran , Christopher R. Markson , Pritesh J. Shah
Abstract: A computer-implemented method for generating one or more summarizations of a large volume of feedback data includes obtaining the feedback data. The feedback data is provided from disparate sources. The method includes separating the feedback data into a set of sentences, generating feedback embeddings of the set of sentences by providing the set of sentences to a set of machine models, providing topic input data to the set of machine models, computing sentence similarity of the feedback embeddings, calculating an importance score for each sentence of the set of sentences, ranking the set of sentences according to their respective importance scores, selecting one or more subsets of the set of sentences to generate the one or more summarizations, generating a visual representation of the one or more summarizations, and displaying the visual representation in an interactive user interface.
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公开(公告)号:US12033731B2
公开(公告)日:2024-07-09
申请号:US17168745
申请日:2021-02-05
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Logan R. Meltabarger , Pritesh J. Shah , Amit K. Bothra , David A. Tomala , Christopher R. Markson , Bose S. Daggubati , Christopher G. Lehmuth
CPC classification number: G16H10/60
Abstract: A content analysis system includes a processor executing instructions from memory. The instructions include, in response to receiving a request signal from a user device, obtaining feedback items, each having a source indicator; identifying unique source indicators; and, for each source indicator, aggregating corresponding ones of the feedback items. A set of filtered feedback items is generated according to either first or second access levels associated with a user of the user device. A subset of filtered feedback items is selected according to a date range specified by the request signal, a set of automated rules is applied, and natural language processing is performed based on frequency of presence of salient terms to identify themes. A control signal is transmitted to a user interface of the user device instructing display of a representation that indicates a change in the frequency of the identified themes over the specified date range.
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公开(公告)号:US11848101B2
公开(公告)日:2023-12-19
申请号:US17363605
申请日:2021-06-30
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Pritesh J. Shah , Christopher R. Markson , Logan R. Meltabarger
Abstract: A method includes defining model attributes of a machine model that organizes feedback data into topic groups based on similarities in concepts in the feedback data. The model attributes include a topic model number that defines how many topic groups are to be created, a hyperparameter optimization alpha value, and/or a hyperparameter optimization beta value. The method also includes generating the machine model using the model attributes that are defined and the feedback data, and applying the machine model to the feedback data to divide different portions of the feedback data into the different topic groups based on contents of the feedback data, the topic model number, the hyperparameter optimization alpha value, and/or the hyperparameter optimization beta value.
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公开(公告)号:US20210158919A1
公开(公告)日:2021-05-27
申请号:US17168745
申请日:2021-02-05
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Logan R. Meltabarger , Pritesh J. Shah , Amit K. Bothra , David A. Tomala , Christopher R. Markson , Bose S. Daggubati , Christopher G. Lehmuth
IPC: G16H10/60
Abstract: A content analysis system includes a processor executing instructions from memory. The instructions include, in response to receiving a request signal from a user device, obtaining feedback items, each having a source indicator; identifying unique source indicators; and, for each source indicator, aggregating corresponding ones of the feedback items. A set of filtered feedback items is generated according to either first or second access levels associated with a user of the user device. A subset of filtered feedback items is selected according to a date range specified by the request signal, a set of automated rules is applied, and natural language processing is performed based on frequency of presence of salient terms to identify themes. A control signal is transmitted to a user interface of the user device instructing display of a representation that indicates a change in the frequency of the identified themes over the specified date range.
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公开(公告)号:US20240120103A1
公开(公告)日:2024-04-11
申请号:US18543804
申请日:2023-12-18
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Pritesh J. Shah , Christopher R. Markson , Logan R. Meltabarger
Abstract: A computer-implemented method includes defining model attributes including a training iteration value that defines a set of training iterations to be used in machine learning to associate portions of feedback data with a set of topic groups based on similarities in concepts conveyed in the feedback data. The method includes removing at least some of the confidential information from the feedback data. The method includes receiving a topic model number selection that indicates a subset of the set of topic groups. The method includes using machine learning to train a machine model based on the model attributes and the topic model number selection. The method includes generating a display showing at least one of a topic cluster graph or a word cloud based on the machine model.
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公开(公告)号:US11513821B2
公开(公告)日:2022-11-29
申请号:US17121943
申请日:2020-12-15
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Christopher R. Markson , Pritesh J. Shah , Christopher G. Lehmuth
Abstract: A computer system for dynamic adaptation of a user interface according to data store mining includes a data store configured to index event data of a plurality of events. A data analyst device is configured to render the user interface to a data analyst and transmit a message that identifies a selected identifier of the plurality of identifiers. A data processing circuit is configured to train a machine learning model based on event data stored by the data store for a first set of identifiers from within a predetermined epoch. An interface circuit determines an interface metric for the selected identifier based on the determined output of the selected identifier and transmits the interface metric to the data analyst device. The data analyst device is configured to, in response to the interface metric from the interface circuit, selectively perform a modification or removal of a second user interface element.
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公开(公告)号:US11301630B1
公开(公告)日:2022-04-12
申请号:US16575821
申请日:2019-09-19
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Christopher R. Markson , Pritesh J. Shah , Christopher G. Lehmuth
IPC: G06F40/284 , G06N5/00 , G06F40/253
Abstract: A method includes maintaining a question repository in which each question corresponds to a set of decision trees. A distance matrix encodes a distance between each pair of questions. In response to a request for a new question, the method converts the new question into a set of tokens. For each question of the existing questions, the method determines a minimum distance between each token of the new question and the tokens of the question and sums the minimum distances to calculate a distance between the question and the new question. The method includes performing cluster analysis on the distance matrix. Performing cluster analysis includes normalizing the distance matrix and applying a hierarchical clustering process to the normalized distance matrix. Based on the cluster analysis, the method transmits an alternative question proposal or adds the new question to the question repository.
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公开(公告)号:US20210255880A1
公开(公告)日:2021-08-19
申请号:US17307502
申请日:2021-05-04
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Christopher R. Markson , Pritesh J. Shah , Christopher G. Lehmuth
Abstract: A computer system for transforming a user interface according to data store mining includes a data store configured to store a parameter related to a user and index event data of a set of events. A data processing circuit is configured to identify a first set of identifiers and train a machine learning model based on event data by the data store. An interface circuit is configured to receive an indication of a selected identifier of the plurality of identifiers, determine a first intake metric of the selected identifier using the machine learning model, and a second intake metric of the selected identifier and the parameter using the machine learning model. The interface circuit is configured to transform the user interface according to the first intake metric and the second intake metric.
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公开(公告)号:US12039347B2
公开(公告)日:2024-07-16
申请号:US18128334
申请日:2023-03-30
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Christopher R. Markson , Pritesh J. Shah , Christopher G. Lehmuth
IPC: G06F9/451 , G06F17/11 , G06Q10/0834 , G16H40/67 , G16H70/40 , G06F16/2457 , G06F16/25 , G06N20/00
CPC classification number: G06F9/451 , G06F17/11 , G06Q10/0834 , G16H40/67 , G16H70/40 , G06F16/24575 , G06F16/252 , G06N20/00
Abstract: A method includes storing a parameter related to a user, storing descriptive data for multiple identifiers, and indexing multiple events. Each event corresponds to a physical object supplied to a user on behalf of an entity. The method includes identifying a first set of identifiers based on commonality among the descriptive data. The method includes training a machine learning model for the first set of identifiers based on event data from within a predetermined epoch. The method includes receiving an indication of a selected identifier and determining a first intake metric of the selected identifiers using the machine learning model. The method includes determining a second intake metric of the selected identifier and the parameter and transforming the user interface according to the first and second intake metrics. The first intake metric represents an amount of resources expected to be received during a second epoch subsequent to the predetermined epoch.
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公开(公告)号:US20230236850A1
公开(公告)日:2023-07-27
申请号:US18128334
申请日:2023-03-30
Applicant: Express Scripts Strategic Development, Inc.
Inventor: Christopher R. Markson , Pritesh J. Shah , Christopher G. Lehmuth
IPC: G06F9/451 , G16H40/67 , G06F17/11 , G06Q10/0834 , G16H70/40
Abstract: A method includes storing a parameter related to a user, storing descriptive data for multiple identifiers, and indexing multiple events. Each event corresponds to a physical object supplied to a user on behalf of an entity. The method includes identifying a first set of identifiers based on commonality among the descriptive data. The method includes training a machine learning model for the first set of identifiers based on event data from within a predetermined epoch. The method includes receiving an indication of a selected identifier and determining a first intake metric of the selected identifiers using the machine learning model. The method includes determining a second intake metric of the selected identifier and the parameter and transforming the user interface according to the first and second intake metrics. The first intake metric represents an amount of resources expected to be received during a second epoch subsequent to the predetermined epoch.
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