公开(公告)号：WO2011056386A3

公开(公告)日：2011-08-25

申请号：PCT/US2010052880

申请日：2010-10-15

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  SHMUNIS VLADIMIR ,  CHAU VI ,  SHAH PRAFUL ,  NAYBERG NATASHA

Inventor： VENDROW VLAD ,  SHMUNIS VLADIMIR ,  CHAU VI ,  SHAH PRAFUL ,  NAYBERG NATASHA

IPC: H04M3/42 ,  H04L12/66 ,  H04W4/90

CPC classification number: H04W4/22 ,  H04L12/66 ,  H04M3/42161 ,  H04M3/4234 ,  H04M2201/42

Abstract: Systems, methods and computer program products for generating and displaying various user interfaces for configuring one or more call handling rules associated with managing virtual PBX services rendered at an extension are described. The user interfaces can be used to configure virtual PBX services for a single- or multi-extension environment. The virtual PBX services can provide, for example, a main number, and calls made to the main number can be managed according to one or more sets of call handling rules associated with the virtual PBX services and which can be configured through the user interfaces. The user interfaces can be web-based interfaces accessible through a browser, and can be accessed only after a user or administrator has setup and activated the virtual PBX services.

Abstract translation: 描述了用于生成和显示用于配置与管理在扩展处呈现的虚拟PBX服务相关联的一个或多个呼叫处理规则的各种用户界面的系统，方法和计算机程序产品。 用户界面可用于为单个或多个扩展环境配置虚拟PBX服务。 虚拟PBX业务可以提供例如主号码，并且可以根据与虚拟PBX业务相关联的一组或多组呼叫处理规则来管理对主号码的呼叫，并且可以通过用户接口来配置呼叫处理规则。 用户界面可以是通过浏览器访问的基于Web的界面，只有在用户或管理员设置并激活虚拟PBX服务后才能访问。

公开(公告)号：WO2011056386A2

公开(公告)日：2011-05-12

申请号：PCT/US2010/052880

申请日：2010-10-15

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  SHMUNIS, Vladimir ,  CHAU, Vi ,  SHAH, Praful ,  NAYBERG, Natasha

Inventor： VENDROW, Vlad ,  SHMUNIS, Vladimir ,  CHAU, Vi ,  SHAH, Praful ,  NAYBERG, Natasha

IPC: H04M3/42 ,  H04L12/66

CPC classification number: H04W4/90 ,  H04L12/66 ,  H04M3/42161 ,  H04M3/4234 ,  H04M2201/42

Abstract: Systems, methods and computer program products for generating and displaying various user interfaces for configuring one or more call handling rules associated with managing virtual PBX services rendered at an extension are described. The user interfaces can be used to configure virtual PBX services for a single- or multi-extension environment. The virtual PBX services can provide, for example, a main number, and calls made to the main number can be managed according to one or more sets of call handling rules associated with the virtual PBX services and which can be configured through the user interfaces. The user interfaces can be web-based interfaces accessible through a browser, and can be accessed only after a user or administrator has setup and activated the virtual PBX services.

Abstract translation: 描述用于生成和显示各种用户界面的系统，方法和计算机程序产品，用于配置与管理在扩展处呈现的虚拟PBX服务相关联的一个或多个呼叫处理规则。 用户界面可用于为单扩展或多扩展环境配置虚拟PBX服务。 虚拟PBX服务可以提供例如主号码，并且可以根据与虚拟PBX服务相关联的一组或多组呼叫处理规则来管理对主号码的呼叫，并且可以通过用户界面来配置。 用户界面可以是通过浏览器访问的基于Web的界面，只有在用户或管理员设置并激活了虚拟PBX服务后才能访问。

公开(公告)号：WO2010059756A3

公开(公告)日：2010-09-10

申请号：PCT/US2009065036

申请日：2009-11-19

Applicant: RINGCT AL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR JOHN

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR JOHN

IPC: H04W40/20 ,  H04W64/00

CPC classification number: H04W40/20 ,  H04M3/42374 ,  H04M3/54 ,  H04M2207/206 ,  H04M2242/30 ,  H04W64/00

Abstract: A positioning system (e.g., GPS) integrated in, or coupled to, a mobile device determines the position of the mobile device. An availability status manager (ASM) in a vPBX acquires the position of the mobile device. The ASM can contain rules on how to route or otherwise control incoming phone calls based on availability status of one or more mobile devices in the vPBX network. When a call is received by the vPBX, the ASM determines the availability status of the receiving mobile device based on the geographic location of the receiving mobile device. The ASM then routes the call to the receiving mobile device, to another mobile device, or to a landline based on the availability status of the receiving mobile device and the availability status based rules.

Abstract translation: 集成在移动设备中或耦合到移动设备的定位系统（例如，GPS）确定移动设备的位置。 vPBX中的可用性状态管理器（ASM）获取移动设备的位置。 根据vPBX网络中的一个或多个移动设备的可用性状态，ASM可以包含有关如何路由或以其他方式控制来电电话的规则。 当vPBX接收到呼叫时，ASM根据接收移动设备的地理位置确定接收移动设备的可用性状态。 ASM然后基于接收移动设备的可用性状态和基于可用性状态的规则将呼叫路由到接收移动设备，另一个移动设备或固定电话。

公开(公告)号：WO2010068508A3

公开(公告)日：2010-09-02

申请号：PCT/US2009065987

申请日：2009-11-25

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

IPC: H04M3/436 ,  H04M3/42

CPC classification number: H04M3/2254

Abstract: Methods, systems, apparatus and computer program products for managing calls using a call management system are described. The call management system can receive a call from a communication device and directs the call to a call database containing configuration information for supporting outbound calls. If the call management system detects or obtains notification of a failure associated with the call database, the system automatically bypasses the call database and makes the outbound call using default configuration and call routing information. A second or backup database is used to log call details which can be copied or moved to the call database after the call database is back in service.

Abstract translation: 描述了使用呼叫管理系统来管理呼叫的方法，系统，设备和计算机程序产品。 呼叫管理系统可以接收来自通信设备的呼叫并将该呼叫引导至包含用于支持呼出呼叫的配置信息的呼叫数据库。 如果呼叫管理系统检测到或获得与呼叫数据库相关的故障通知，系统将自动绕过呼叫数据库，并使用默认配置和呼叫路由信息进行呼出呼叫。 第二个或备份数据库用于记录呼叫数据库恢复服务后可复制或移动到呼叫数据库的呼叫详细信息。

公开(公告)号：WO2010062986A3

公开(公告)日：2010-08-19

申请号：PCT/US2009065976

申请日：2009-11-25

Applicant: RINGCENTRAL INC ,  VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

Inventor： VENDROW VLAD ,  YOUNG BRUCE ,  SHAH PRAFUL ,  ELPINER BORIS ,  SHMUNIS VLADIMIR

IPC: G06Q50/00

CPC classification number: H04W12/12 ,  G06Q20/32 ,  G06Q20/4016 ,  G06Q50/265 ,  H04M15/00 ,  H04M15/47 ,  H04M15/58 ,  H04M2215/0148 ,  H04M2215/0188

Abstract: System, apparatus, computer program products and methods for preventing fraud attacks (e.g., on a virtual PBX service provider) are disclosed. In some implementations, a set of fraud evaluation processes are performed, an overall fraud evaluation score is incremented as each of the set of fraud evaluation processes are performed and a step result is obtained. A user request (e.g., account activation) can be denied or accepted based on the overall fraud evaluation score. In some implementations, the set of fraud evaluation processes can include one or more of: an internal fraud evaluation process, a process for checking multiple trial accounts associated with a common account parameter, a process for geolocation verification of multiple account parameters, a process for device type verification for a contact phone number, a process for credit card verification, and a process for placing a contact number verification call.

Abstract translation: 公开了用于防止欺诈攻击的系统，装置，计算机程序产品和方法（例如，在虚拟PBX服务提供商上）。 在一些实现中，执行一组欺诈评估处理，当执行每组欺诈评估处理并获得步骤结果时，总体欺诈评估分数递增。 可以基于总体欺诈评估分数来拒绝或接受用户请求（例如，帐户激活）。 在一些实施中，该欺诈评估过程集可以包括以下一个或多个：内部欺诈评估过程，用于检查与公共账户参数相关联的多个试用账户的过程，多帐户参数的地理位置验证过程， 联系电话号码的设备类型验证，信用卡验证的处理以及进行联系号码验证呼叫的处理。

公开(公告)号：WO2010062986A2

公开(公告)日：2010-06-03

申请号：PCT/US2009/065976

申请日：2009-11-25

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

IPC: G06Q50/00

CPC classification number: H04W12/12 ,  G06Q20/32 ,  G06Q20/4016 ,  G06Q50/265 ,  H04M15/00 ,  H04M15/47 ,  H04M15/58 ,  H04M2215/0148 ,  H04M2215/0188

Abstract: System, apparatus, computer program products and methods for preventing fraud attacks (e.g., on a virtual PBX service provider) are disclosed. In some implementations, a set of fraud evaluation processes are performed, an overall fraud evaluation score is incremented as each of the set of fraud evaluation processes are performed and a step result is obtained. A user request (e.g., account activation) can be denied or accepted based on the overall fraud evaluation score. In some implementations, the set of fraud evaluation processes can include one or more of: an internal fraud evaluation process, a process for checking multiple trial accounts associated with a common account parameter, a process for geolocation verification of multiple account parameters, a process for device type verification for a contact phone number, a process for credit card verification, and a process for placing a contact number verification call.

Abstract translation: 公开了用于防止欺诈攻击的系统，装置，计算机程序产品和方法（例如，在虚拟PBX服务提供商上）。 在一些实施方式中，执行一组欺诈评估过程，随着执行该组欺诈评估过程中的每一个并获得步骤结果，整体欺诈评估分数增加。 基于整体欺诈评估分数，用户请求（例如，帐户激活）可以被拒绝或接受。 在一些实现中，该组欺诈评估过程可以包括以下中的一个或多个：内部欺诈评估过程，用于检查与通用账户参数相关联的多个试用账户的过程，用于多个账户参数的地理位置验证的过程，用于 用于联系电话号码的设备类型验证，用于信用卡验证的过程以及用于发出联系号码验证呼叫的过程。

公开(公告)号：WO2010062981A2

公开(公告)日：2010-06-03

申请号：PCT/US2009/065969

申请日：2009-11-25

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

Inventor： VENDROW, Vlad ,  YOUNG, Bruce ,  SHAH, Praful ,  ELPINER, Boris ,  SHMUNIS, Vladimir

IPC: H04W64/00 ,  H04W40/20 ,  H04W76/04

CPC classification number: H04W40/20 ,  H04L67/18 ,  H04M3/42229 ,  H04M3/42348 ,  H04M3/42365 ,  H04M3/54 ,  H04W4/02 ,  H04W4/021 ,  H04W4/027 ,  H04W8/24

Abstract: Systems, methods and computer program products for utilizing location information in a virtual private branch exchange (vPBX) system are described. The vPBX system can use the location information to determine an availability status of a user of a mobile device (e.g., out of the office, in the office, and the like). The vPBX system can obtain the geographic coordinates of the mobile device and correlate these coordinates with known coordinates for locations associated with the user (e.g., the user's office, home, or other predefined locations). An inference of the user's availability can then be determined based on the correlation (e.g., whether the user is currently out of the user's office, or at another location). The user's availability can be made available to other users associated with the vPBX system, and can be used for call management (e.g., routing).

Abstract translation: 描述了在虚拟专用小交换机（vPBX）系统中利用位置信息的系统，方法和计算机程序产品。 vPBX系统可以使用位置信息来确定移动设备的用户的可用性状态（例如，在办公室中，在办公室中等）。 vPBX系统可以获得移动设备的地理坐标，并且将这些坐标与用户（例如，用户的办公室，家庭或其他预定位置）相关联的位置与已知坐标相关联。 然后可以基于相关性（例如，用户当前是否在用户的办公室之外，或在另一位置）来确定用户的可用性的推断。 可以将用户的可用性提供给与vPBX系统相关联的其他用户，并且可以用于呼叫管理（例如，路由）。

公开(公告)号：WO2010017038A2

公开(公告)日：2010-02-11

申请号：PCT/US2009/051598

申请日：2009-07-23

Applicant: RINGCENTRAL, INC. ,  SHMUNIS, Vladimir ,  VENDROW, Vlad

Inventor： SHMUNIS, Vladimir ,  VENDROW, Vlad

IPC: H04W4/16 ,  H04W88/14 ,  H04W76/02 ,  H04W4/12

CPC classification number: H04M3/436 ,  H04M3/53308 ,  H04M7/003 ,  H04M7/1205 ,  H04M2203/158 ,  H04M2203/2011 ,  H04M2203/4563 ,  H04M2203/459

Abstract: System and methods for providing telecommunication functions on a mobile device are disclosed. An inbound call request is received, a call control interface is presented for a user to choose among a plurality of communication modes by which an inbound call is to be established. Call control data selecting a mode of communication is received through the call control interface. Communication is established according to the selected mode of communication. An outbound call request identifying a callee device is send from a mobile device through a packet network to a telecommunication service provider, and a call connection from the mobile device to the telecommunication service provider is established through the telecom network. The telecommunication service provider places a call to the callee device and combines the call connection from the mobile device to the connection to the callee device to establish a single joint call connection.

Abstract translation: 公开了一种用于在移动设备上提供电信功能的系统和方法。 接收入站呼叫请求，提供呼叫控制接口供用户在要建立入站呼叫的多个通信模式中进行选择。 通过呼叫控制界面接收选择通信方式的呼叫控制数据。 根据所选择的通信模式建立通信。 识别被叫设备的出站呼叫请求通过分组网络从移动设备发送到电信服务提供商，并且通过电信网络建立从移动设备到电信服务提供商的呼叫连接。 电信业务提供商向被叫设备发出呼叫，并将来自移动设备的呼叫连接与被叫设备的连接相结合，建立单一联合呼叫连接。

公开(公告)号：WO2017184008A1

公开(公告)日：2017-10-26

申请号：PCT/RU2016/000221

申请日：2016-04-19

Applicant: RINGCENTRAL, INC ,  POROKH, Dmitry Sergeevich ,  SOBOLEV, Alexey Nicolaevich ,  SHPAGIN, Aleksei Dmitrievich ,  VENDROW, Vlad ,  PANATTU, Santosh ,  PETROV, Aleksei

Inventor： POROKH, Dmitry Sergeevich ,  SOBOLEV, Alexey Nicolaevich ,  SHPAGIN, Aleksei Dmitrievich ,  VENDROW, Vlad ,  PANATTU, Santosh ,  PETROV, Aleksei

IPC: H04N21/647 ,  H04L12/70 ,  H04L12/24

CPC classification number: H04L65/608 ,  H04L65/4084 ,  H04L65/605 ,  H04L65/607 ,  H04L65/80

Abstract: Systems and methods are disclosed for improving transmission of media data contained in data packets in a media session established over a network. According to certain embodiments, a first server can determine that at least one media quality metric associated with the media session is below one or more pre-determined thresholds, the at least one media quality metric being indicative of a media quality. The first server can also obtain identification information associated with the media session, provide the identification information to a second server, receive, from the second server data, related to a transmission of data packets, and media data contained in the data packets. The first server can determine configurations based on the received data related to a transmission of data packets. At least one of the first and second servers can be configured based on the determined configurations to provide a pre-determined media quality.

Abstract translation: 公开了用于改进在网络上建立的媒体会话中包含在数据分组中的媒体数据的传输的系统和方法。 根据某些实施例，第一服务器可以确定与媒体会话相关联的至少一个媒体质量度量低于一个或多个预定阈值，所述至少一个媒体质量度量指示媒体质量。 第一服务器还可以获得与媒体会话相关联的标识信息，将标识信息提供给第二服务器，从第二服务器接收与数据分组的传输有关的数据以及包含在数据分组中的媒体数据。 第一服务器可以基于接收到的与数据分组传输有关的数据来确定配置。 第一和第二服务器中的至少一个可以基于所确定的配置来配置以提供预定的媒体质量。

公开(公告)号：WO2013138091A1

公开(公告)日：2013-09-19

申请号：PCT/US2013/028626

申请日：2013-03-01

Applicant: RINGCENTRAL, INC. ,  VENDROW, Vlad

Inventor： VENDROW, Vlad

IPC: G06F15/173 ,  G06F9/06

CPC classification number: H04L41/5041 ,  G06F8/60 ,  H04L41/0806 ,  H04L41/5096 ,  H04L47/70 ,  H04L67/10 ,  Y10S707/99956

Abstract: Techniques are described which simplify and/or automate many of the tasks associated with the configuration, deployment, and management of network resources to support cloud-based services.

Abstract translation: 描述了简化和/或自动化与网络资源的配置，部署和管理相关联的许多任务以支持基于云的服务的技术。