公开(公告)号：GB2319431A

公开(公告)日：1998-05-20

申请号：GB9623478

申请日：1996-11-12

Applicant: IBM

Inventor： PORTER LAWRENCE LEON ,  THOMAS MARK

IPC: G06F13/00 ,  H04L12/54 ,  H04L12/58 ,  H04M3/42 ,  H04M3/53 ,  H04M3/533 ,  H04M3/537 ,  H04M7/00 ,  H04M3/50

Abstract: Using the Internet World Wide Web (WWW) network 320, a WWW client 310 can communicate with a WWW server 330 to request access to and notification of a user's voice mail. The user enters their voice mail mailbox number, and activates an appropriate hyperlink. The WWW server then launches an application, MSG Client 350, which in turn communicates with an application, MSG Server 370, that runs in conjunction with the voice mail system 380, 385, 390. In response to an initial message from the MSG Client, the MSG Server returns information about all voice mail messages within the specified mailbox, which are displayed at the WWW Client. This display includes a hyperlink to each message in the mailbox. In addition, the MSG Server downloads an applet for execution on the WWW Client. This applet communicates with the voice mail system in order to provide up-to-date notification of incoming messages.

公开(公告)号：CA2197734A1

公开(公告)日：1997-10-27

申请号：CA2197734

申请日：1997-02-17

Applicant: IBM

Inventor： PORTER LAWRENCE LEON

IPC: G06F13/00 ,  H04M3/00 ,  H04M3/12 ,  H04M3/42 ,  H04M3/50 ,  H04M3/533 ,  H04M7/12 ,  H04M11/00 ,  G06F13/14

Abstract: A method of providing a voice mail service is disclosed using a voice proces sing system having a communications link to one or more voice mail systems. A voice mess age for a subscriber to said one or more voice mail systems is received at said voice processing system, which prompts a determination as to the voice mail system on which said subscriber has a v oice mailbox. The voice message is the transmitted to the voice mail system on which said subscriber has a voice mailbox. In the preferred embodiment, the communications link forms part of the Internet , and received messages are processed independently by two separate voice processing systems to prov ide redundancy.