公开(公告)号：US20230139811A1

公开(公告)日：2023-05-04

申请号：US18092260

申请日：2022-12-31

Applicant: Express Scripts Strategic Development, Inc.

Inventor： Amit K. Bothra ,  Pritesh J. Shah ,  Christopher G. Lehmuth ,  Bradley D. Flynn ,  Varun Tandra

IPC: G16H40/20 ,  G06N3/08 ,  G06Q50/00 ,  G06Q30/0201 ,  G06Q10/107 ,  G16H20/10 ,  G16H50/30 ,  G16H50/20 ,  G16H50/70 ,  A61B5/00 ,  G16H80/00

Abstract: A method includes generating an intervention model by determining principal components for features of a training set, associating each feature of the training set with a principal component, selecting features of the training set most highly correlated with principal components, training a machine learning model with at least some of the selected features, and saving the verified trained machine learning model as the intervention model. The method includes determining multiple channel-specific intervention expectations. Each channel-specific intervention expectation indicates a likelihood that the user will take action in response to an intervention being executed using the engagement channel corresponding to the channel-specific intervention expectation. The method includes selecting an intervention and scheduling the selected intervention for execution.

公开(公告)号：US20230112191A1

公开(公告)日：2023-04-13

申请号：US18073664

申请日：2022-12-02

Applicant: Express Scripts Strategic Development, Inc.

Inventor： Mark D. Wong ,  Amit K. Bothra ,  Pritesh J. Shah ,  Karnik D. Patel

IPC: G16H50/30 ,  G16H20/10 ,  G16H10/60

Abstract: A computerized method includes receiving, from a predictive model, a personalization score representing a likelihood that a user is receptive to multiple communication protocols. The method includes selecting a set of communication protocols based on the personalization score. The method includes generating a compliance plan, for addressing a non-compliance failure, including a hierarchy of communication protocols and a set of rule-based conditions. The method includes automatically deploying the compliance plan by generating a first compliance message with a first communication protocol that corresponds to a first level of the hierarchy associated with the compliance plan. The method includes, in response to determining that the non-compliance failure persists for a threshold period of time, generating a second compliance message with a second communication protocol that corresponds to a second level of the hierarchy. The second level demands greater communication resources than the first level.

公开(公告)号：US20210096888A1

公开(公告)日：2021-04-01

申请号：US17121943

申请日：2020-12-15

Applicant: Express Scripts Strategic Development, Inc.

Inventor： Christopher R. Markson ,  Pritesh J. Shah ,  Christopher G. Lehmuth

IPC: G06F9/451 ,  G16H70/40 ,  G06N20/00 ,  G16H40/67 ,  G06F17/11 ,  G06Q10/08

Abstract: A computer system for dynamic adaptation of a user interface according to data store mining includes a data store configured to index event data of a plurality of events. A data analyst device is configured to render the user interface to a data analyst and transmit a message that identifies a selected identifier of the plurality of identifiers. A data processing circuit is configured to train a machine learning model based on event data stored by the data store for a first set of identifiers from within a predetermined epoch. An interface circuit determines an interface metric for the selected identifier based on the determined output of the selected identifier and transmits the interface metric to the data analyst device. The data analyst device is configured to, in response to the interface metric from the interface circuit, selectively perform a modification or removal of a second user interface element.