Abstract:
An auxiliary call control component is coupled to a computing system alerts the computing system of an incoming call in instances where the computing system is not capable of processing the incoming call. When the auxiliary call control component receives an incoming call, the auxiliary call control component determines whether the coupled computing system is in a proper state suitable for processing (e.g., “picking up”) the incoming call. If the computing system is not in the proper state, the auxiliary call control component accepts the incoming call, signals the computing system to enter the proper state, and informs the computing system of the incoming call. When placed in the proper state, the computing system may retrieve the incoming call to allow the user to receive to the incoming call at the computing system.
Abstract:
A method and system for providing notifications of changes in the presence state of contacts is provided. A notification system allows a user to specify those contacts of interest for whom the user wants to be notified when the contact enters a certain presence state. When presence information is received about a contact, the notificati on system determines whether the contact is a contact of interest as specified by the user. If so, then the notification system determines whether the presence information indicates a change in presence state that is of interest to the user. If the contact and the change in presence state are of interest to the user, the notification system notifies the user.
Abstract:
A presence aggregation system provides a presence aggregation server that allows for the publication of presence state of a publisher from the publisher's multiple endpoints. A presence state includes an availability value and an activity. An activity may include an activity token and/or a custom string. When any one of the publisher's endpoints makes a presence state publication on the presence aggregation server, the presence aggregation server generates an aggregated state of the publisher (i.e., the availability of the publisher aggregated across all of the publisher's endpoints) and publishes the generated aggregated state to each of the publisher's endpoints. The presence aggregation server may also provide the publisher's aggregated state to the subscribers of the publisher's aggregated state information.
Abstract:
An auxiliary call control component is coupled to a computing system alerts the computing system of an incoming call in instances where the computing system is not capable of processing the incoming call. When the auxiliary call control component receives an incoming call, the auxiliary call control component determines whether the coupled computing system is in a proper state suitable for processing (e.g., “picking up”) the incoming call. If the computing system is not in the proper state, the auxiliary call control component accepts the incoming call, signals the computing system to enter the proper state, and informs the computing system of the incoming call. When placed in the proper state, the computing system may retrieve the incoming call to allow the user to receive to the incoming call at the computing system.