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    PRIORITY-BASED PHONE CALL FILTERING
    391.
    发明申请
    PRIORITY-BASED PHONE CALL FILTERING 审中-公开
    基于优先级的电话呼叫过滤

    公开(公告)号：WO2009042529A1

    公开(公告)日：2009-04-02

    申请号：PCT/US2008/077110

    申请日：2008-09-19

    Applicant: PALM, INC. ,  VARANASI, Anantakrishna, Kanti

    Inventor： VARANASI, Anantakrishna, Kanti

    IPC: H04B1/40

    CPC classification number: H04M1/663 ,  H04M1/575 ,  H04M1/72566 ,  H04M3/42059 ,  H04M3/42153 ,  H04M3/42187 ,  H04M3/436 ,  H04M2201/18 ,  H04M2203/2072 ,  H04M2203/651 ,  H04M2242/06

    Abstract: A mobile phone filters phone calls based on priority. The mobile phone determines a call priority of an incoming phone call based on the caller's telephone number. The mobile phone also determines a threshold priority for the current time period based on a priority schedule. The mobile phone compares the call priority with the threshold priority to determine whether to block the incoming call. If the mobile phone blocks the incoming phone call, it may transmit a message to the caller suggesting a time for the caller to make the phone call again.

    Abstract translation: 手机根据优先级过滤电话。 移动电话根据呼叫者的电话号码确定呼入电话的呼叫优先级。 移动电话还基于优先级调度确定当前时间段的阈值优先级。 移动电话将呼叫优先级与阈值优先级进行比较，以确定是否阻止来电。 如果移动电话阻止来电，它可以向呼叫者发送消息，提示呼叫者再次拨打电话的时间。

    REMOTE TESTING SYSTEM AND METHOD
    393.
    发明申请
    REMOTE TESTING SYSTEM AND METHOD 审中-公开
    远程测试系统和方法

    公开(公告)号：WO2008149153A1

    公开(公告)日：2008-12-11

    申请号：PCT/GB2008/050410

    申请日：2008-06-05

    Applicant: ASTRIUM LIMITED ,  ROBLETT, Terence Alfred ,  WARD, Graham Anthony

    Inventor： ROBLETT, Terence Alfred ,  WARD, Graham Anthony

    IPC: H04L12/24 ,  H04L12/26

    CPC classification number: H04L43/50 ,  H04M3/30 ,  H04M2201/18

    Abstract: A method and system of supporting and testing equipment distant from the support system are provided. The method includes the steps of forming a communications link between the equipment and the support system, using the support system to measure performance of the equipment and to provide a set of performance data, providing library data relating to the equipment, comparing the performance data with the library data and analysing the compared data whereby to provide a performance diagnosis of the equipment, all in a substantially continuousreal time operation.

    Abstract translation: 提供了一种支持和测试远离支撑系统的设备的方法和系统。 该方法包括以下步骤：在设备和支持系统之间形成通信链路，使用支持系统来测量设备的性能并提供一组性能数据，提供与设备相关的库数据，将性能数据与 图书馆数据和分析比较的数据，从而提供设备的性能诊断，所有这些都在基本上连续的实时操作中。

    SYSTEM AND METHOD FOR GENERATING AND UTILIZING ORGANICALLY GROWN CONTENT IN A DIRECTORY ASSISTANCE ENVIRONMENT
    394.
    发明申请
    SYSTEM AND METHOD FOR GENERATING AND UTILIZING ORGANICALLY GROWN CONTENT IN A DIRECTORY ASSISTANCE ENVIRONMENT 审中-公开
    生产和利用有形资产的系统和方法在目标援助环境中

    公开(公告)号：WO2008134028A1

    公开(公告)日：2008-11-06

    申请号：PCT/US2008/005414

    申请日：2008-04-25

    Applicant: GRAPE TECHNOLOGY GROUP INC. ,  PINES, Robert

    Inventor： PINES, Robert

    IPC: H04M3/42

    CPC classification number: H04M3/4931 ,  H04M3/36 ,  H04M3/42144 ,  H04M3/42161 ,  H04M2201/18 ,  H04M2201/42

    Abstract: A method is provided for updating a contact listing. The method includes receiving a request from a requestor for a contact listing corresponding to a desired listing among a plurality of available listings. The request includes one or more information element relating to the desired listing. The desired listing among the plurality of available listings is retrieved and a modification to the retrieved listing is generated based on the one or more information elements relating to the desired listing provided by the requester.

    Abstract translation: 提供了一种更新联系人列表的方法。 该方法包括从多个可用列表中接收来自请求者的对应于期望列表的联系人列表的请求。 该请求包括与所需列表相关的一个或多个信息元素。 检索多个可用列表中的期望列表，并且基于与请求者提供的期望列表相关的一个或多个信息元素来生成对所检索的列表的修改。

    SYSTEM AND METHOD FOR PROVIDING CALLER ID NAME DISPLAY IN A WIRELESS COMMUNICATIONS SYSTEM
    395.
    发明申请
    SYSTEM AND METHOD FOR PROVIDING CALLER ID NAME DISPLAY IN A WIRELESS COMMUNICATIONS SYSTEM 审中-公开
    用于在无线通信系统中提供呼叫者ID名称显示的系统和方法

    公开(公告)号：WO2008122052A2

    公开(公告)日：2008-10-09

    申请号：PCT/US2008/059182

    申请日：2008-04-02

    Applicant: CEQUINT, INC. ,  GOSSELIN, Mark, H.

    Inventor： GOSSELIN, Mark, H.

    CPC classification number: H04M3/42042 ,  H04M1/274516 ,  H04M2201/18 ,  H04M2201/36 ,  H04M2203/554 ,  H04M2207/20

    Abstract: System and method for providing caller name display in a wireless communications system. The method includes receiving an originating telephone number at a mobile device, storing the originating number in the mobile device, transmitting a name lookup request for the originating number from the mobile device to a server, receiving a response including a name corresponding to the. Originating number from the server, storing the name and displaying the name when a call having the same originating number is received. The system includes a mobile device having a display, a memory and a processor. The system also includes a software module configured to store an originating telephone number in the memory, send a name lookup request to a server, receive arid store a response including a name corresponding to the originating number and display the name when a call having the same originating number is received.

    Abstract translation: 用于在无线通信系统中提供呼叫者姓名显示的系统和方法。 该方法包括：在移动设备处接收始发电话号码;在移动设备中存储始发号码;从移动设备向服务器发送对发起号码的姓名查找请求;接收包括与该姓名相对应的姓名的响应。 收到来自服务器的始发号码，存储姓名并在收到具有相同始发号码的呼叫时显示姓名。 该系统包括具有显示器，存储器和处理器的移动设备。 该系统还包括被配置为将始发电话号码存储在存储器中的软件模块，向服务器发送名称查找请求，接收并存储包括与始发号码相对应的名称的响应，并且当具有相同的呼叫时显示名称 始发号码收到。

    DSL RING SIGNAL COMPATIBILITY
    396.
    发明申请
    DSL RING SIGNAL COMPATIBILITY 审中-公开
    DSL环信号兼容性

    公开(公告)号：WO2008073327A3

    公开(公告)日：2008-10-09

    申请号：PCT/US2007025134

    申请日：2007-12-07

    Applicant: ADAPTIVE SPECTRUM & SIGNAL ,  FLOWERS MARK B ,  CIOFFI JOHN M ,  CHUNG SEONG TAEK

    Inventor： FLOWERS MARK B ,  CIOFFI JOHN M ,  CHUNG SEONG TAEK

    IPC: H04M3/08 ,  H04M3/22 ,  H04M3/30

    CPC classification number: H04M3/304 ,  H04M3/08 ,  H04M3/2218 ,  H04M2201/12 ,  H04M2201/18

    Abstract: A method of detecting that a condition exists that adversely impacts a digital subscriber line service (DSL) over a telephone line shared by the DSL service and a telephone service. The method includes obtaining information regarding operation of the DSL service over a plurality of different time periods, comparing the information for a first of the plurality of time periods with the information for a second of the plurality of time periods, and determining the condition exists based on the comparison.

    Abstract translation: 一种检测存在条件的方法，该条件在由DSL服务和电话服务共享的电话线上对数字订户线服务（DSL）产生不利影响。 该方法包括获得关于多个不同时间段上的DSL服务的操作的信息，将多个时间段中的第一个的信息与多个时间段中的第二个的信息进行比较，以及基于 在比较。

    WORD RECOGNITION SYSTEM AND METHOD FOR CUSTOMER AND EMPLOYEE ASSESSMENT
    399.
    发明申请
    WORD RECOGNITION SYSTEM AND METHOD FOR CUSTOMER AND EMPLOYEE ASSESSMENT 审中-公开
    用于客户和员工评估的词汇识别系统和方法

    公开(公告)号：WO2007001452A3

    公开(公告)日：2008-01-24

    申请号：PCT/US2005040853

    申请日：2005-11-10

    Applicant: AMERICAN EXPRESS MARKETING & D ,  KOHR CHIN H ,  LEYVA MARCEL ,  MARSHALL VERNON

    Inventor： KOHR CHIN H ,  LEYVA MARCEL ,  MARSHALL VERNON

    IPC: H04M1/64 ,  H04M1/66

    CPC classification number: H04M3/5175 ,  G06Q30/016 ,  G06Q30/02 ,  G10L17/00 ,  G10L17/02 ,  G10L17/26 ,  G10L25/48 ,  G10L25/63 ,  H04M3/2281 ,  H04M3/51 ,  H04M2201/18 ,  H04M2201/40 ,  H04M2201/41 ,  H04M2203/301 ,  H04M2203/401

    Abstract: One-to-many comparisons of callers' words and/or voice prints with known words and/or voice prints to identify any substantial matches between them. When a customer communicates with a particular entity, such as a customer service center, the system makes a recording of the real-time call including both the customer's and agent's voices. The system segments the recording to extract different words, such as words of anger. The system may also segment at least a portion of the customer's voice to create a tone profile, and it formats the segmented words and tone profiles for network transmission to a server. The server compares the customer's words and/or tone profiles with multiple known words and/or tone profiles stored on a database to determine any substantial matches. The identification of any matches may be used for a variety of purposes, such as providing representative feedback or customer follow-up.

    Abstract translation: 一对多呼叫者的单词和/或语音打印与已知的单词和/或语音打印进行比较，以识别它们之间的任何实质的匹配。 当客户与特定实体（例如客户服务中心）通信时，系统记录实时呼叫，包括客户和代理人的声音。 系统分割录音以提取不同的单词，如愤怒的话。 该系统还可以划分客户语音的至少一部分以创建音调简档，并且将用于网络传输的分段单词和音调配置文件格式化成服务器。 服务器将客户的单词和/或音调配置文件与存储在数据库上的多个已知单词和/或音调配置文件进行比较，以确定任何实质的匹配。 任何比赛的识别可以用于各种目的，例如提供代表性反馈或客户跟进。

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