公开(公告)号：WO0228079A3

公开(公告)日：2003-05-22

申请号：PCT/US0142378

申请日：2001-09-28

Applicant: ACCESSLINE COMM CORP ,  WIDGER IAN ,  FISCHER MICHAEL B ,  SHER MARK H ,  CHRISTIANSEN DOUGLAS J

Inventor： WIDGER IAN ,  FISCHER MICHAEL B ,  SHER MARK H ,  CHRISTIANSEN DOUGLAS J

IPC: H04M3/22 ,  H04M3/436 ,  H04M7/00 ,  H04M3/42

CPC classification number: H04M3/436 ,  H04M3/2218 ,  H04M3/42042 ,  H04M3/42059 ,  H04M3/53308 ,  H04M7/0021 ,  H04M7/0033 ,  H04M2201/38 ,  H04M2201/42 ,  H04M2242/22

Abstract: People receive large numbers of communications daily. The communications include multiple mediums, for example voice calls, emails and facsimiles (faxes). Most individuals now have multiple "destinations" for communications within each medium. For example, an individual may have three telephone numbers, three email accounts, and two fax numbers. Communication modes and devices are proliferating. The convenience and utility that was originally intended to result from this communication capability is in danger of being overcome by the complexity of managing this same capability. Voice communication alone can become very complicated. A system and method is described for managing communications, including telephone calls, to a user. In one embodiment, the user configures a telephone services provider system (TSPS) to handle incoming calls based upon information stored in a contact management software database. The user may provide a handling code in part of an unused data field in the standard contact management software database. The TSPS interfaces with the contact management software using open application programming interfaces (APIs). The user views and manages communications, including incoming calls, caller contact information, and call histories from a user interface. In one embodiment, the user interface is the standard contact management software interface.

Abstract translation: 人们每天都会收到大量的通讯。 通信包括多种媒体，例如语音呼叫，电子邮件和传真（传真）。 大多数人现在有多个“目的地”用于每个媒体内的通信。 例如，个人可能有三个电话号码，三个电子邮件帐户和两个传真号码。 通信模式和设备正在增长。 最初由该通信能力产生的便利性和实用性有可能被管理同样能力的复杂性所克服。 单纯的语音通信变得非常复杂。 描述了用于管理包括电话呼叫在内的通信给用户的系统和方法。 在一个实施例中，用户根据存储在联系人管理软件数据库中的信息配置电话服务提供商系统（TSPS）来处理来话呼叫。 用户可以在标准联系人管理软件数据库中的未使用的数据字段的一部分中提供处理代码。 TSPS使用开放的应用程序编程接口（API）与联系人管理软件进行接口。 用户从用户界面查看和管理通信，包括来电，来电者联系信息和呼叫历史。 在一个实施例中，用户界面是标准联系人管理软件界面。

公开(公告)号：AU9693201A

公开(公告)日：2002-04-08

申请号：AU9693201

申请日：2001-09-28

Applicant: ACCESSLINE COMM CORP

Inventor： WIDGER IAN ,  FISCHER MICHAEL B ,  SHER MARK H ,  CHRISTIANSEN DOUGLAS J

IPC: H04M3/22 ,  H04M3/436 ,  H04M7/00 ,  H04M3/00

Abstract: A system and method is described for managing communications, including telephone calls, to a user. In one embodiment, the user configures a telephone services provider system (TSPS) to handle incoming calls based upon information stored in a contact management software database. The user may provide a handling code in part of an unused data field in the standard contact management software database. The TSPS interfaces with the contact management software using open application programming interfaces (APIs). The user views and manages communications, including incoming calls, caller contact information, and call histories from a user interface. In one embodiment, the user interface is the standard contact management software interface.