公开(公告)号：WO2004070618A1

公开(公告)日：2004-08-19

申请号：PCT/US2003/002470

申请日：2003-01-27

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  HARTSELLE, William, A. ,  SHORT, Shannon, M. ,  MEADOWS, Vernon

Inventor： HARTSELLE, William, A. ,  SHORT, Shannon, M. ,  MEADOWS, Vernon

IPC: G06F15/16

CPC classification number: H04L51/00 ,  G06Q10/107 ,  H04L29/06408 ,  H04L51/14 ,  H04L51/18 ,  H04L51/22 ,  H04L65/4023

Abstract: A method, system, and apparatus for providing a self-destructing e-mail messages are described. An e-mail client application provides a user interface (908) through which the sender of an e-mail message can enter the message and a time period (910) or destruction of the message. Once the sender has provided this information, the e-mail client application sends a request to an e-mail server application to transmit the self-destructing e-mail message. The e-mail client application may also receive self-destructing e-mail messages. When a self-destructing e-mail message is received, the destruction date associated with the e-mail message is identified and the message is destroyed at the specified time. The e-mail client application can also limit the number and type of operations that may be performed on a self-destructing e-mail. An e-mail server application is also provided that receives requests from the e-mail client application to transmit self-destructing e-mail messages and perform other functions.

Abstract translation: 描述了用于提供自毁电子邮件消息的方法，系统和装置。 电子邮件客户端应用程序提供用户界面（908），电子邮件消息的发送者可通过该用户界面（908）输入消息，并且消息的时间段（910）或销毁。 发送方提供此信息后，电子邮件客户端应用程序向电子邮件服务器应用程序发送请求，以发送自毁电子邮件。 电子邮件客户端应用程序也可能会收到自毁电子邮件。 当接收到自毁电子邮件时，识别与电子邮件消息相关联的销毁日期，并且消息在指定的时间被销毁。 电子邮件客户端应用程序还可以限制可以在自毁电子邮件上执行的操作的数量和类型。 还提供了一种电子邮件服务器应用程序，其接收来自电子邮件客户端应用程序的请求以传送自毁电子邮件消息并执行其他功能。

公开(公告)号：WO2004031902A3

公开(公告)日：2004-04-15

申请号：PCT/US2003/030767

申请日：2003-09-29

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

Inventor： LIN, Geoffrey, S. ,  SULLIVAN, Patrick, D. ,  HENSEY, Robert, G. ,  BRADBERRY, John, L.

IPC: H04M11/00

Abstract: A configurable PSTN call-handling (CPC) service enable monitoring and custom responses to calls received over multiple subscriber lines (1037) associated with a user (1003). A CPC client program (1030) runs on a computer and presents a graphical interface (GUI) that allows the user to associate call handling options with call characteristics, such as caller, date, or time. The GUI also allows the user to customize the notification signals provided and to provide custom responses to certain callers, by associating call characteristics with various GUI appearances, Sound files, or images. The CPC relieves the communication network of performing certain call- handling functions, such as call forwarding, by moving decision making processes to the user's PC (1010). The user can remotely monitor any subscriber line associated with the user from any browser, because the communication network sends notifications directly to the IP address specified by the user, rather than the IP address associated with the subscriber line.

公开(公告)号：WO2003100646A1

公开(公告)日：2003-12-04

申请号：PCT/US2003/016097

申请日：2003-05-20

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION

Inventor： MALIK, Dale, W.

IPC: G06F15/173

CPC classification number: H04L63/105 ,  Y10S707/99939

Abstract: A system for limiting group access is provided. A representative system includes a group access management system (300 of Fig.3) operable to store a plurality of resource lists, the resource lists comprising at least one contact and at least one group (305 of Fig. 3) comprising at least one member (330 of Fig. 3) and further comprising a group class of service marker (320 of Fig. 3) associated with the at least one group. The system further comprises a network service router coupled to the group access management system and being operable to route service request, if the service request includes an adequate class of service marker with respect to the group class of service marker. Methods and other systems for limiting group access are also provided.

Abstract translation: 提供了一种用于限制组访问的系统。 代表性系统包括可操作以存储多个资源列表的组访问管理系统（图3的300），所述资源列表包括至少一个联系人和包括至少一个成员的至少一个组（图3的305） （图3的330），并且还包括与所述至少一个组相关联的组类别的服务标记（图3的320）。 所述系统还包括耦合到所述组访问管理系统的网络服务路由器，并且如果所述服务请求包含相对于所述组类别服务标记的适当类别的服务标记，则所述网络服务路由器可操作以路由服务请求。 还提供了用于限制组访问的方法和其他系统。

公开(公告)号：WO2003083759A3

公开(公告)日：2003-10-09

申请号：PCT/US2003/009475

申请日：2003-03-28

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  MCQUAIDE, A., C., Jr. ,  SCOTT, David ,  GAO, Xiaofeng

Inventor： MCQUAIDE, A., C., Jr. ,  SCOTT, David ,  GAO, Xiaofeng

IPC: G06F15/16

Abstract: A system and method for permitting a subscriber (108) to communicate with a caller (102) using multiple forms of communication is disclosed. A service provider (114) facilitates this communication by collecting and managing information related to both of the parties. A subscriber in communication with a caller can contact the service provider and request communications with the caller using a different form of communication. The service provider can respond to the request if the caller has the capabilities to conduct those communications.

公开(公告)号：WO2003079651A1

公开(公告)日：2003-09-25

申请号：PCT/US2003/007522

申请日：2003-03-11

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C.

Inventor： CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C.

IPC: H04M1/24

CPC classification number: H04M15/41 ,  H04M15/00 ,  H04M15/04 ,  H04M15/53 ,  H04M15/55 ,  H04M15/58 ,  H04M2215/0164 ,  H04M2215/0172 ,  H04M2215/0188 ,  H04M2215/2026 ,  H04M2215/2046 ,  H04M2215/32 ,  H04M2215/44 ,  H04W4/24

Abstract: A call detail record (CDR) management tool is used to calculate statistics using data in one or more CDRs, viewing data in one or more CDRs and extract one or more CDRs. The CDRs are generated by a switch (102) and stored in a raw binary format (104). The raw CDRs (1404) are converted (109) from a raw format to a generic format (108) to facilitate the management tool’s operations. Statistics include any statistic that can be calculated from telephone call data stored in the CDRs.

Abstract translation: 呼叫详细记录（CDR）管理工具用于使用一个或多个CDR中的数据来计算统计数据，观察一个或多个CDR中的数据并提取一个或多个CDR。 CDR由开关（102）产生并以原始二进制格式（104）存储。 将原始CDR（1404）从原始格式转换（109）到通用格式（108），以便于管理工具的操作。 统计数据包括可以通过CDR中存储的电话数据计算的统计数据。

公开(公告)号：WO2003079647A3

公开(公告)日：2003-09-25

申请号：PCT/US2003/007524

申请日：2003-03-11

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C.

Inventor： CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C.

IPC: G06F17/60

Abstract: A call detail record (CDR) compare tool compares CDRs by a switch or other system providing billable telephone services to subscribers with billing system records to identify potential billing errors. For example, switch-generated CDRs that cannot be matched to a billing system record may represent a billable transaction that no subscriber was billed for. The compare tool reads some or all of the billing system’s records and, in turn, tries to match a CDR generated by a billable service system to one of the billing system records. If no match is found, the CDR represents a possible billing problem. Counters are maintained to count a number of matching records, non-matching records and the total number of records processed.

公开(公告)号：WO2003079646A3

公开(公告)日：2003-09-25

申请号：PCT/US2003/007351

申请日：2003-03-11

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C. ,  ISAACSON, David, C.

Inventor： CERAMI, Robert, E. ,  ENSMINGER, John, D. ,  VAN NATTER, Douglas, C. ,  ISAACSON, David, C.

IPC: H04Q7/20

Abstract: A consistency verification tool performs a consistency check on subscriber data records stored in the cellular telephone system. One such consistency check analyzes subscriber data records in a home location register (HLR) and a billing system to determine the presence of duplicate records. Duplicate records can be stored in a duplicate record file for later analysis. During the duplicate record consistency analysis, the consistency verification tool creates a record list. The record list can be a linked list structure for storing main records and duplicate records in a manner that facilitates identifying families of duplicate records. The consistency verification tool can also perform inter-device consistency checks. For example, the subscriber data stored on the HLR can be compared to the subscriber data stored in the billing system to ensure that the two systems have consistent subscriber data.

公开(公告)号：WO2003069530A1

公开(公告)日：2003-08-21

申请号：PCT/US2003/002742

申请日：2003-01-30

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  SMITH, Steven, G. ,  HUNT, Jessie, Bert, Jr. ,  ERTLEY, Lawrence, E.

Inventor： SMITH, Steven, G. ,  HUNT, Jessie, Bert, Jr. ,  ERTLEY, Lawrence, E.

IPC: G06F17/60

CPC classification number: H04L41/22 ,  H04L29/06 ,  H04L67/36

Abstract: Methods and systems are provided for communicating with a technician at a customer service location in a telecommunications system. One method embodiment includes generating an electronic message in an administration system; transmitting the generated electronic message from the administration system through a technician server operatively associated with the administration system; and, displaying the generated electronic message on a screen display adapted for viewing with an access device of the technician at the customer service location. One system embodiment includes an administration system configured for generating at least one electronic message; a technician server operatively associated with the administration system; and, a screen display adapted for receiving and displaying the generated electronic message for viewing on an access device of the technician at the customer service location. Computer-readable media embodiments of the present methods are also provided.

Abstract translation: 提供方法和系统用于在电信系统中的客户服务位置与技术人员进行通信。 一种方法实施例包括在管理系统中生成电子消息，该管理系统通过与管理系统可操作地相关联的技术人员服务器从管理系统传送所生成的电子消息，并且在适于使用接入设备观看的屏幕显示器上显示生成的电子消息 技术人员在客户服务位置。 一个系统实施例包括被配置用于生成与管理系统可操作地相关联的技术人员服务器的至少一个电子消息的管理系统，以及适于接收和显示生成的电子消息以在客户的技术人员的访问设备上观看的屏幕显示 服务位置。 还提供了本方法的计算机可读介质实施例。

公开(公告)号：WO2003062966A2

公开(公告)日：2003-07-31

申请号：PCT/US2003/000920

申请日：2003-01-13

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  SILVER, Edward, M. ,  ROBERTS, Linda, Ann ,  NGUYEN, Hong, Thi

Inventor： SILVER, Edward, M. ,  ROBERTS, Linda, Ann ,  NGUYEN, Hong, Thi

IPC: G06F

CPC classification number: G06Q10/08

Abstract: A method for processing packages is provided. A package is received at an intermediate shipping site and a delivery authorization status corresponding to the package is determined. The package is delivered if the authorization status is that delivery is acceptable and the package is not delivered if the authorization status is that delivery is not acceptable.

Abstract translation: 提供一种处理包装的方法。 在中间运输地点接收到包裹，并确定与包裹相对应的交货授权状态。 如果授权状态是可接受的交付，并且如果授权状态是不可接受的传送，则包不被传送，则传送包。

公开(公告)号：WO2003056821A1

公开(公告)日：2003-07-10

申请号：PCT/US2002/040096

申请日：2002-12-16

Applicant: BELLSOUTH INTELLECTUAL PROPERTY CORPORATION ,  MATZ, William R., ,  SWIX, Scott R.,

Inventor： MATZ, William R., ,  SWIX, Scott R.,

IPC: H04N7/10

CPC classification number: H04N21/4532 ,  H04N7/16 ,  H04N21/4826 ,  H04N21/812 ,  Y10S707/915 ,  Y10S707/99937

Abstract: Systems and methods for customizing the presentation of a content-access list based on subscriber-specific information, such as historic viewing preferences and related information are described. An embodiment of the present invention includes a content-access-history database, a content database, and an option list creator, which combines data in the content-access-history and content databases to create lists of content-access options that are customized for individual subscribers. In one embodiment, a subscribers television viewing patterns and related behaviors are analyzed and the options in an electronic program guide (EPG) are filtered and sorted based on the results of the analysis.

Abstract translation: 描述了基于订户特定信息（例如历史观看偏好和相关信息）定制内容访问列表呈现的系统和方法。 本发明的实施例包括内容访问历史数据库，内容数据库和选项列表创建者，其将内容访问历史和内容数据库中的数据组合以创建为 个人订阅者。 在一个实施例中，分析用户电视观看模式和相关行为，并且基于分析结果对电子节目指南（EPG）中的选项进行过滤和排序。