公开(公告)号：US20070260539A1

公开(公告)日：2007-11-08

申请号：US11780401

申请日：2007-07-19

Applicant: William Delinsky ,  Timothy Fish ,  Michael Morency ,  David Walker

Inventor： William Delinsky ,  Timothy Fish ,  Michael Morency ,  David Walker

IPC: G06Q40/00

CPC classification number: G06Q40/08 ,  G06Q10/063112 ,  G06Q20/10 ,  G06Q40/00 ,  G06Q40/025 ,  G06Q40/04 ,  G06Q40/06

Abstract: A system for referring a telephone communication to one of a plurality of financial assistance providers based on lender criteria, the method including the steps of: storing telephone numbers for a plurality of financial assistance providers in memory accessible by a digital electrical computer; obtaining lender criteria for selecting one of the financial assistance providers; storing said criteria for access by said computer; identifying a debtor; selecting one of the financial assistance providers by accessing the criteria, applying the criteria, and accessing one of the stored telephone numbers; and connecting the debtor by telephone to the one of the stored telephone numbers. The system can be used with an intermediary that detects referring information sufficient to identify a referrer identity, to select which one of several financial assistance providers to refer the inbound communication by using a computer to look up and to apply referral criteria responsive to the referrer identity, and to form and track the call referral.

公开(公告)号：US20070299770A1

公开(公告)日：2007-12-27

申请号：US11780091

申请日：2007-07-19

Applicant: William Delinsky ,  Timothy Fish ,  Michael Morency ,  David Walker

Inventor： William Delinsky ,  Timothy Fish ,  Michael Morency ,  David Walker

IPC: G06Q40/00

CPC classification number: G06Q40/08 ,  G06Q10/063112 ,  G06Q20/10 ,  G06Q40/00 ,  G06Q40/025 ,  G06Q40/04 ,  G06Q40/06

Abstract: A system for referring a telephone communication to one of a plurality of financial assistance providers based on lender criteria, the method including the steps of: storing telephone numbers for a plurality of financial assistance providers in memory accessible by a digital electrical computer; obtaining lender criteria for selecting one of the financial assistance providers; storing said criteria for access by said computer; identifying a debtor; selecting one of the financial assistance providers by accessing the criteria, applying the criteria, and accessing one of the stored telephone numbers; and connecting the debtor by telephone to the one of the stored telephone numbers. The system can be used with an intermediary that detects referring information sufficient to identify a referrer identity, to select which one of several financial assistance providers to refer the inbound communication by using a computer to look up and to apply referral criteria responsive to the referrer identity, and to form and track the call referral.

Abstract translation: 一种用于基于贷款人标准将电话通信引导到多个财务援助提供者中的一个的系统，所述方法包括以下步骤：将多个财务援助提供者的电话号码存储在可由数字电子计算机访问的存储器中; 获得贷款人标准以选择其中一个财务援助提供者; 存储由所述计算机访问的所述准则; 识别债务人; 通过访问标准，应用标准和访问所存储的电话号码之一来选择财务援助提供者之一; 并通过电话将债务人连接到存储的电话号码之一。 该系统可以与检测到足以识别引荐来源身份的参考信息的中介一起使用，以选择几个财务援助提供者中的哪一个通过使用计算机查找来引用入站通信并且响应于引用者身份应用转诊标准 ，并形成和跟踪呼叫转介。