公开(公告)号：KR1020110030063A

公开(公告)日：2011-03-23

申请号：KR1020090088004

申请日：2009-09-17

Applicant: 전북대학교산학협력단

Inventor： 박수원 ,  이철

IPC: G06Q30/02 ,  H04W88/02

CPC classification number: G06Q30/0207 ,  H04W88/02

Abstract: PURPOSE: A customer satisfaction evaluation method and a terminal device applying the same are provided to accurately evaluate the customer satisfaction of a store by connecting a store terminal device to a customer terminal device through LAN. CONSTITUTION: Evaluation about a store is inputted after setting up communication(S360). The inputted evaluation is transmitted to a terminal device through the local area wireless communication(S370). The accumulated evaluation content is received from the terminal device(S390). The received accumulated evaluation content is displayed(S430). Evaluation reward is paid from a store terminal device.

Abstract translation: 目的：提供客户满意度评估方法和应用该客户满意度评估方法的终端装置，以通过LAN将商店终端装置连接到客户终端装置来准确评估商店的顾客满意度。 构成：建立通讯后输入有关商店的评价（S360）。 输入的评估通过局域无线通信发送到终端设备（S370）。 从终端装置接收累积的评价内容（S390）。 显示收到的累计评估内容（S430）。 评估奖励是从商店终端设备支付的。