SYSTEM AND METHOD FOR MONITORING AND HANDLING TELECOMMUNICATION ACTIVITY VIA A COMPUTER NETWORK
    1.
    发明申请
    SYSTEM AND METHOD FOR MONITORING AND HANDLING TELECOMMUNICATION ACTIVITY VIA A COMPUTER NETWORK 审中-公开
    通过计算机网络监控和处理电信活动的系统和方法

    公开(公告)号:WO2004031902A2

    公开(公告)日:2004-04-15

    申请号:PCT/US0330767

    申请日:2003-09-29

    Abstract: A configurable PSTN call-handling (CPC) service enables monitoring and custom responses to calls received over multiple subscriber lines associated with a user. A CPC Client Program runs on a computer and presents a graphical user interface (GUI) that allows the user to associate call-handling options with call characteristics, such as , caller, date, or time. The GUI also allows the user to customize the notification signals provided and to provide custom responses to certain callers, by associating call characteristics with various GUI appearances, sound files, or images. The CPC relieves the communications network of performing certain call-handling functions, such as call forwarding, by moving decision-making processes to the user's PC. The user can remotely monitor any subscriber line associated with the user from any browser, because the communications network sends notifications directly to an IP address specified by the user, rather than to the IP address associated with the subscriber line.

    Abstract translation: 可配置的PSTN呼叫处理(CPC)服务使得能够对通过与用户相关联的多个用户线路接收的呼叫进行监视和定制响应。 CPC客户端程序在计算机上运行,​​并呈现图形用户界面(GUI),允许用户将呼叫处理选项与呼叫特性(如呼叫者,日期或时间)相关联。 GUI还允许用户定制所提供的通知信号,并通过将呼叫特性与各种GUI外观,声音文件或图像相关联来向某些呼叫者提供自定义响应。 通过将决策过程移动到用户的PC,CPC可以减轻执行某些呼叫处理功能的通信网络,例如呼叫转移。 用户可以从任何浏览器远程监控与用户相关联的任何用户线路,因为通信网络直接向用户指定的IP地址发送通知,而不是与用户线路相关联的IP地址。

    SYSTEM AND METHOD FOR MONITORING AND HANDLING TELECOMMUNICATION ACTIVITY VIA A COMPUTER NETWORK

    公开(公告)号:AU2003277071A1

    公开(公告)日:2004-04-23

    申请号:AU2003277071

    申请日:2003-09-29

    Abstract: A configurable PSTN call-handling (CPC) service enables monitoring and custom responses to calls received over multiple subscriber lines. A CPC Client Program runs on a computer and presents a graphical user interface (GUI) that allows the user to associate call-handling options with call characteristics. The GUI also allows the user to customize the notification signals provided and to provide custom responses to certain callers, by associating call characteristics with various GUI appearances, sound files, or images. The CPC relieves the communications network of performing certain call-handling functions, such as call forwarding, by moving decision-making processes to the user's PC. The user can remotely monitor any subscriber line associated with the user from any browser, because the communications network sends notifications directly to an IP address specified by the user. The IP address associated with a computer connected to the subscriber line need not be the IP address specified by the user.

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