公开(公告)号：WO2008092085A3

公开(公告)日：2008-10-02

申请号：PCT/US2008052060

申请日：2008-01-25

Applicant: ELIZA CORP ,  LAVOIE LISA ,  MERROW LUCAS ,  DRANE ALEXANDRA ,  RIZZO FRANK ,  KRULL IVY

Inventor： LAVOIE LISA ,  MERROW LUCAS ,  DRANE ALEXANDRA ,  RIZZO FRANK ,  KRULL IVY

IPC: H04M1/64

CPC classification number: G10L13/0335 ,  G06F17/2785 ,  G10L13/033 ,  G10L13/04 ,  G10L13/10 ,  G10L15/1822 ,  G10L15/22 ,  G10L15/28 ,  G10L17/22 ,  G10L17/24 ,  G10L2015/228 ,  H04M3/4936 ,  H04M3/4938 ,  H04M2201/39

Abstract: Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

Abstract translation: 描述了方法和系统，其中可以以这样的方式产生语音提示，使得它们将很可能具有期望的效果，例如指示同情，或从呼叫接收者产生期望的后续动作。 可以使用特定的优化语音参数来产生提示，包括持续时间，讲话者的性别和音调，以鼓励广泛的患者或听众的参与和促进理解。 听到这样的声音提示后，患者/听众在被问及他们被要求回答的问题，以及被告知信息时以及被认为是敏感的信息时，可以立即知道。

公开(公告)号：EP2106653A4

公开(公告)日：2011-06-22

申请号：EP08714021

申请日：2008-01-25

Applicant: ELIZA CORP

Inventor： LAVOIE LISA ,  MERROW LUCAS ,  DRANE ALEXANDRA ,  RIZZO FRANK ,  KRULL IVY

IPC: H04M1/64 ,  G10L13/02 ,  H04M3/493

CPC classification number: G10L13/0335 ,  G06F17/2785 ,  G10L13/033 ,  G10L13/04 ,  G10L13/10 ,  G10L15/1822 ,  G10L15/22 ,  G10L15/28 ,  G10L17/22 ,  G10L17/24 ,  G10L2015/228 ,  H04M3/4936 ,  H04M3/4938 ,  H04M2201/39

Abstract: Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

公开(公告)号：CA2674614C

公开(公告)日：2017-02-28

申请号：CA2674614

申请日：2008-01-25

Applicant: ELIZA CORP

Inventor： LAVOIE LISA ,  MERROW LUCAS ,  DRANE ALEXANDRA ,  RIZZO FRANK ,  KRULL IVY

IPC: G10L13/10 ,  H04M3/493

Abstract: Methods and systems are described in which spoken voice prompts can be produced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to encourage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to answer, and when they are being given information, as well as the information that considered sensitive.

公开(公告)号：CA2674614A1

公开(公告)日：2008-07-31

申请号：CA2674614

申请日：2008-01-25

Applicant: ELIZA CORP

Inventor： KRULL IVY ,  DRANE ALEXANDRA ,  RIZZO FRANK ,  MERROW LUCAS ,  LAVOIE LISA

IPC: H04M1/64

Abstract: Methods and systems are described in which spoken voice prompts can be pr oduced in a manner such that they will most likely have the desired effect, for example to indicate empathy, or produce a desired follow-up action from a call recipient. The prompts can be produced with specific optimized speech parameters, including duration, gender of speaker, and pitch, so as to enco urage participation and promote comprehension among a wide range of patients or listeners. Upon hearing such voice prompts, patients/listeners can know immediately when they are being asked questions that they are expected to an swer, and when they are being given information, as well as the information that considered sensitive.