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    MANAGING BANDWIDTH ON DEMAND FOR INTERNET PROTOCOL MESSAGING WITH CAPABILITY OF TELEPHONE CALL PROCESSING
    1.
    发明申请
    MANAGING BANDWIDTH ON DEMAND FOR INTERNET PROTOCOL MESSAGING WITH CAPABILITY OF TELEPHONE CALL PROCESSING 审中-公开
    管理电话通话处理能力的互联网协议通信需求

    公开(公告)号：WO9950964A3

    公开(公告)日：2000-10-12

    申请号：PCT/US9904249

    申请日：1999-02-25

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： PICKERING RICHARD B ,  GISBY DOUGLAS

    IPC: H04M3/00 ,  H04L12/56 ,  H04M7/00 ,  H04J3/16

    CPC classification number: H04M7/0057

    Abstract: A system (Fig. 1) for assuring quality of service for Data Network Telephone calls such as Internet Protocol Network Telephony calls (180, 81, 203) has software (SW) for monitoring established DNT calls for adequate bandwidth. If the available bandwidth falls below a threshold, an alternative conventional call (118). Such as a PSTN or ISDN (100) call is made to replace the DNT call. Once the alternative call (118) is established, the original call (180, 181, 203) is ended. After the original call (180, 181, 203) is ended, tests of the DNT path continue and in some cases, if adequate DNT bandwidth becomes available, the call is switched back to DNT (180, 181, 203).

    Abstract translation: 用于确保诸如因特网协议网络电话呼叫（180,81,203）的数据网络电话呼叫的服务质量的系统（图1）具有用于监视建立的DNT呼叫以获得足够带宽的软件（SW）。 如果可用带宽下降到阈值以下，则替代常规呼叫（118）。 例如PSTN或ISDN（100）呼叫来代替DNT呼叫。 一旦替代呼叫（118）建立，原始呼叫（180,181,203）结束。 在原始呼叫（180,181,203）结束之后，DNT路径的测试继续进行，并且在某些情况下，如果足够的DNT带宽变得可用，则呼叫被切换回到DNT（180,181,203）。

    Real-time interactive directory
    5.
    发明专利
    Real-time interactive directory 未知

    公开(公告)号：AU743590B2

    公开(公告)日：2002-01-31

    申请号：AU1115699

    申请日：1998-10-22

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： PICKERING RICHARD B

    IPC: G06F17/30 ,  H04M1/27 ,  H04M1/2745 ,  H04M3/00 ,  H04M3/38 ,  H04M3/42 ,  H04M3/493 ,  H04M3/51 ,  H04M3/523 ,  H04M7/12 ,  H04M11/00 ,  H04Q3/62 ,  H04Q3/64 ,  H04Q7/20 ,  H04M1/64

    Abstract: An interactive directory provided for a workstation having a connected video monitor and adapted for network access has an interactive display for displaying status for individual entities, being persons and organizations. Entities are listed in the display along with status for each entity. There may be multiple fields for status, and some fields display telephone numbers and/or IP addresses for Internet telephones, while others may provide alphanumeric display. A remote access contact address is stored and associated with each directory entity, and when the directory is active, the workstation accesses status information from network sources associated with individual directory listings. Status for entities in the directory is therefore updated in real time as the directory is used. In some embodiments multiple graphic indicia, such as underlining, shading, font choice and the like are used to provide status indication in various fields of the interactive display. In some embodiments alpha-numeric status is provided as well. In other embodiments telephone calls, including Internet telephone calls, may be placed by interactive input to the directory.

    Real-time interactive directory
    6.
    发明专利
    Real-time interactive directory 未知

    公开(公告)号：AU1115699A

    公开(公告)日：1999-05-31

    申请号：AU1115699

    申请日：1998-10-22

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： PICKERING RICHARD B

    IPC: G06F17/30 ,  H04M1/27 ,  H04M1/2745 ,  H04M3/00 ,  H04M3/38 ,  H04M3/42 ,  H04M3/493 ,  H04M3/51 ,  H04M3/523 ,  H04M7/12 ,  H04M11/00 ,  H04Q3/62 ,  H04Q3/64 ,  H04Q7/20 ,  H04M1/64

    Abstract: An interactive directory provided for a workstation having a connected video monitor and adapted for network access has an interactive display for displaying status for individual entities, being persons and organizations. Entities are listed in the display along with status for each entity. There may be multiple fields for status, and some fields display telephone numbers and/or IP addresses for Internet telephones, while others may provide alphanumeric display. A remote access contact address is stored and associated with each directory entity, and when the directory is active, the workstation accesses status information from network sources associated with individual directory listings. Status for entities in the directory is therefore updated in real time as the directory is used. In some embodiments multiple graphic indicia, such as underlining, shading, font choice and the like are used to provide status indication in various fields of the interactive display. In some embodiments alpha-numeric status is provided as well. In other embodiments telephone calls, including Internet telephone calls, may be placed by interactive input to the directory.

    Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type
    7.
    发明专利
    Managing bandwidth on demand for internet protocol messaging with capability for transforming telephony calls from one media type to another media type 未知

    公开(公告)号：AU742486B2

    公开(公告)日：2002-01-03

    申请号：AU2793899

    申请日：1999-02-25

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： PICKERING RICHARD B ,  GISBY DOUGLAS

    IPC: H04M3/00 ,  H04L12/56 ,  H04M7/00 ,  H04Q3/00

    Abstract: A system for assuring quality-of service for Data Network Telephone (DNT) calls, such as Internet Protocol Network Telephony (IPNT) calls has software for monitoring established DNT calls for adequate bandwidth. A threshold bandwidth, or parameter value related to bandwidth is stored, and tests are periodically made on the DNT call path and compared to the threshold. If the available bandwidth falls below the threshold, an alternative conventional call, such as a PSTN or ISDN call is made to replace the DNT call. Once the alternative call is established, the original call is ended. After the original call is ended, tests of the DNT path continue, and, in some cases, if adequate DNT bandwidth becomes available, the call is switched back to DNT. In some cases, alerts are posted for call participants, and provision is made for approval by one or both participants in a call for a switch in service type to be made.

    8.
    发明专利
    未知

    公开(公告)号：AT347234T

    公开(公告)日：2006-12-15

    申请号：AT98953904

    申请日：1998-10-22

    Applicant: GENESYS TELECOMM LAB INC

    Inventor： PICKERING RICHARD B

    IPC: G06F17/30 ,  H04M1/27 ,  H04M1/2745 ,  H04M3/00 ,  H04M3/38 ,  H04M3/42 ,  H04M3/493 ,  H04M3/51 ,  H04M3/523 ,  H04M7/12 ,  H04M11/00 ,  H04Q3/62 ,  H04Q3/64 ,  H04Q7/20 ,  H04M1/64

    Abstract: An interactive directory provided for a workstation having a connected video monitor and adapted for network access has an interactive display for displaying status for individual entities, being persons and organizations. Entities are listed in the display along with status for each entity. There may be multiple fields for status, and some fields display telephone numbers and/or IP addresses for Internet telephones, while others may provide alphanumeric display. A remote access contact address is stored and associated with each directory entity, and when the directory is active, the workstation accesses status information from network sources associated with individual directory listings. Status for entities in the directory is therefore updated in real time as the directory is used. In some embodiments multiple graphic indicia, such as underlining, shading, font choice and the like are used to provide status indication in various fields of the interactive display. In some embodiments alpha-numeric status is provided as well. In other embodiments telephone calls, including Internet telephone calls, may be placed by interactive input to the directory.

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