公开(公告)号：AU5724801A

公开(公告)日：2001-11-12

申请号：AU5724801

申请日：2001-04-23

Applicant: GENESYS TELECOMM LAB INC

Inventor： KISHINSKY KONSTANTIN ,  ANISIMOV NIKOLAY ,  POGOSSIANTS GREGORY ,  POSTUPALSKI PAVEL

IPC: G06F17/22 ,  H04M3/51 ,  H04M3/523 ,  G06F17/27 ,  G06F17/50 ,  G06F15/16

Abstract: A network-based system for distributing object-oriented CTI scripts is provided. The system includes, at least one source communication center enabled with an object-oriented-programming-system for generating and distributing the CTI scripts, at least one receiving communication center enabled with an object-oriented-programming-system for receiving and implementing the CTI scripts, an instance of a descriptor-language-converter application installed and operational within the source communication center and an instance of the descriptor-language-converter application installed and operational within receiving communication center. The source center creates the CTI script using its own object-oriented-programming-system, converts the object-oriented script into a descriptor language using the descriptor-language-converter, and distributes the descriptor-language script over the network and, wherein the receiving communication center receives the descriptor-language script and interpreting the language, regenerates a version of the original CTI script using its own object-oriented-programming-system. In preferred embodiments, XML language is used as the descriptor-language. In other embodiments, other descriptor languages may be used.