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1.发明公开SYSTEM AND METHOD FOR CREATING, EXECUTING AND SEARCHING THROUGH A FORM OF ACTIVE WEB-BASED CONTENT 审中-公开系统和方法进行生产，以及与ACTIVE基于Web的内容形态的执行检索
公开(公告)号：EP2027530A4
公开(公告)日：2012-05-16
申请号：EP07784262
申请日：2007-05-31
Applicant: IBM
Inventor： BRODIE MARK A , GUNDERSON RYAN K , LENCHNER JONATHAN , PINGALI GOPAL S
CPC classification number: G06F17/3061 , G06F17/30908 , H04M3/4938 , H04M3/5191
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2.发明申请SYSTEM AND METHOD FOR CREATING, EXECUTING AND SEARCHING THROUGH A FORM OF ACTIVE WEB-BASED CONTENT 审中-公开通过主动网页内容形式创建，执行和搜索的系统和方法
公开(公告)号：WO2007143516A3
公开(公告)日：2008-08-14
申请号：PCT/US2007070161
申请日：2007-05-31
Applicant: IBM , BRODIE MARK A , GUNDERSON RYAN K , LENCHNER JONATHAN , PINGALI GOPAL S
Inventor： BRODIE MARK A , GUNDERSON RYAN K , LENCHNER JONATHAN , PINGALI GOPAL S
CPC classification number: G06F17/3061 , G06F17/30908 , H04M3/4938 , H04M3/5191
Abstract: Xml pages are obtained from knowledge bases that contain step by step instructions. The xml pages are presented as "active content," by which we mean a series of prompted questions and answers. A user's interactions with the active content is recorded so that the results may be copied to the user's clipboard for automatic transfer to a problem management/ticketing system. Active content that contains embedded questions asked of the user may be used to infer answers to some of the questions from a search query, and, thus, alleviate the need for the user to answer them.
Abstract translation: Xml页面从包含分步说明的知识库获取。 xml页面被呈现为“活动内容”，我们的意思是一系列提示问题和答案。 记录用户与活动内容的交互，以便将结果复制到用户的剪贴板，以便自动转移到问题管理/票务系统。 可以使用包含用户询问的嵌入式问题的活动内容来推断来自搜索查询的一些问题的答案，并且因此减轻用户对其的回答的需要。
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