公开(公告)号：EP1495398A4

公开(公告)日：2008-11-26

申请号：EP03718216

申请日：2003-04-08

Applicant: IBM

Inventor： CHONG JAMES C ,  CHAN JOSEPH L ,  PATEL TUSHAR M ,  HELER JEAN-JACQUES ,  SO CHI HONG ,  TSANG ARTHUR ,  LAM ROBERT S ,  CHOW RAYMOND ,  TANG HENRY

IPC: G06F9/44 ,  G06F20060101 ,  G06F9/00 ,  G06F9/45 ,  G06F15/16 ,  G06F15/167 ,  G06F15/173 ,  G06F15/177 ,  G06F17/00 ,  H04L29/08

CPC classification number: G06F11/079 ,  G06F11/302 ,  G06F11/3409 ,  H04L67/16

Abstract: A method, system and computer program are provided for problem determination in an enterprise computer system in a distributed environment. In the method, information is obtained regarding the enterprise applications, and high-level information is presented to a user, with one or more prompts are provided to the user for more detailed information. In response to a request from a user for more detailed information about the application, more detailed information is provided to the user. Several levels of more detailed information about applications, including information as to individual threads, is available. The method also includes the steps of receiving instructions from an administrator to establish an account for a user, associating one or more servers with the account, and providing access to the corresponding user only to the associated servers. In the method, searches may be conducted for strings and requests, and identified strings and requests may be sorted by a variety of criteria.

公开(公告)号：EP1527395A4

公开(公告)日：2006-03-01

申请号：EP03742215

申请日：2003-06-25

Applicant: IBM

Inventor： CHONG JAMES C ,  CHAN JOSEPH L ,  PATEL TUSHAR M ,  HELER JEAN-JACQUES ,  SO CHI HONG ,  TSANG ARTHUR ,  LAM ROBERT S ,  CHOW RAYMOND ,  TANG HENRY ,  BANKS JEROME D ,  ZYCHOWSKI CHRISTOPHER M

IPC: G06F15/16 ,  G06F20060101 ,  G06F11/32 ,  G06F11/34 ,  G06F15/00 ,  G06F15/173

CPC classification number: G06F17/3007 ,  G06F11/3006 ,  G06F11/3072 ,  G06F11/328 ,  G06F11/3409 ,  G06F11/3476 ,  G06F11/3495 ,  G06F2201/81 ,  G06F2201/865 ,  G06F2201/88 ,  H04L43/08 ,  H04L67/06 ,  H04L67/10

Abstract: A system and computer program for monitoring the performance of applications running on a server in a distributed computing environment includes prompting the user to select information for monitoring, monitoring application performance in accordance with the selected information, and making the monitored performance information available to the user.

公开(公告)号：WO2007144265A3

公开(公告)日：2008-10-09

申请号：PCT/EP2007055261

申请日：2007-05-30

Applicant: IBM ,  IBM UK ,  HELER JEAN-JACQUES

Inventor： HELER JEAN-JACQUES

IPC: G06F9/46 ,  G06F11/34

CPC classification number: G06F9/466 ,  G06F9/54 ,  G06F11/3404 ,  G06F2201/87 ,  G06F2209/542

Abstract: Method and system for grouping two or more communications on a computer network into a transaction. One embodiment includes a method of tracking an asynchronous communication between two applications. The method includes receiving a first and third event record associated with a first and third application, wherein the first and third event records indicate the occurrence of an interaction between the first and third applications. The method may further include receiving a second event record from a second application. The second event record may be used by a managing server to group the first and third interactions as belonging to a common transaction.

Abstract translation: 将计算机网络上的两个或多个通信分组成事务的方法和系统。 一个实施例包括跟踪两个应用之间的异步通信的方法。 该方法包括接收与第一和第三应用相关联的第一和第三事件记录，其中第一和第三事件记录指示在第一和第三应用之间发生交互。 该方法还可以包括从第二应用接收第二事件记录。 管理服务器可以使用第二事件记录来将第一和第三交互分组归属于公共事务。

公开(公告)号：WO2004001555A3

公开(公告)日：2005-03-03

申请号：PCT/US0320109

申请日：2003-06-25

Applicant: IBM

Inventor： CHONG JAMES C ,  CHAN JOSEPH L ,  PATEL TUSHAR M ,  HELER JEAN-JACQUES ,  SO CHI HONG ,  TSANG ARTHUR ,  LAM ROBERT S ,  CHOW RAYMOND ,  TANG HENRY ,  BANKS JEROME D ,  ZYCHOWSKI CHRISTOPHER M

IPC: G06F20060101 ,  G06F11/32 ,  G06F11/34 ,  G06F15/00 ,  G06F15/16 ,  G06F15/173

CPC classification number: G06F17/3007 ,  G06F11/3006 ,  G06F11/3072 ,  G06F11/328 ,  G06F11/3409 ,  G06F11/3476 ,  G06F11/3495 ,  G06F2201/81 ,  G06F2201/865 ,  G06F2201/88 ,  H04L43/08 ,  H04L67/06 ,  H04L67/10

Abstract: A method for management of performance of computer systems and applications includes prompting the user to select information for monitoring, monitoring the performance of applications running on servers, displaying data, and prompting users to input performance adjustments. A user is prompted to select a server or server group, a resource, and a threshold or condition for notification, and in response a system compares the value or quality of the parameter to the threshold or condition, and provides a notification to the user in the event that the parameter reaches the threshold or condition. A method includes the steps of providing the user with performance information, receiving from the user a request for more specific performance information, and providing more detailed performance information. A method according to the invention includes the steps of receiving from the user an identification of a server as an authoritative server, another server as a comparison server, comparing runtime environment data in the form of one or more of CPU data, server data and Java data between the selected servers, and displaying differences to a user. A method of the invention includes the steps of receiving from the user an identification of a server as an authoritative server, and another server as a comparison server, and providing a list of matching and differing file names. The method may further include the step of receiving from the user a selection of a file, conducting a comparison of the files, and providing a result to the user. A method of the invention includes the steps of assigning a role to each user, and mapping between access to functions and each user role by an access control list, whereby access to functions is limited depending on the assigned role of the user.

Abstract translation: 用于管理计算机系统和应用的性能的方法包括提示用户选择用于监视的信息，监视在服务器上运行的应用的性能，显示数据以及提示用户输入性能调整。 提示用户选择服务器或服务器组，资源和用于通知的阈值或条件，并且作为响应，系统将参数的值或质量与阈值或条件进行比较，并且向用户提供通知 参数达到阈值或条件的事件。 一种方法包括以下步骤：向用户提供性能信息，从用户接收对更具体的性能信息的请求，以及提供更详细的性能信息。 根据本发明的方法包括以下步骤：从用户接收作为权威服务器的服务器的标识，作为比较服务器的另一服务器，将CPU数据，服务器数据和Java中的一个或多个形式的运行时环境数据进行比较 所选服务器之间的数据，并显示与用户的差异。 本发明的方法包括以下步骤：从用户接收作为权威服务器的服务器的标识，以及作为比较服务器的另一服务器，以及提供匹配和不同文件名的列表。 该方法还可以包括从用户接收文件的选择，进行文件比较以及向用户提供结果的步骤。 本发明的方法包括以下步骤：向每个用户分配角色，以及通过访问控制列表对对功能和每个用户角色的访问之间的映射，由此根据所分配的用户的角色来限制对功能的访问。

公开(公告)号：AU2003278862A8

公开(公告)日：2004-01-06

申请号：AU2003278862

申请日：2003-06-25

Applicant: IBM

Inventor： ZYCHOWSKI CHRISTOPHER M ,  TSANG ARTHUR ,  CHOW RAYMOND ,  SO CHI HONG ,  HELER JEAN-JACQUES ,  CHAN JOSEPH L ,  LAM ROBERT S ,  BANKS JEROME D ,  PATEL TUSHAR M ,  TANG HENRY ,  CHONG JAMES C

IPC: G06F20060101 ,  G06F11/32 ,  G06F11/34 ,  G06F15/00 ,  G06F15/16 ,  G06F15/173

Abstract: A method, system, and computer program include receiving a request string, and mapping the received request string to a distinguishable request string and a collapsible request string. The received request string may be in the form of a JSP, a servlet, and remote Enterprise Java Bean calls. A user may be prompted to create rules for mapping of a received request string to a distinguishable request string and a collapsible request string.