公开(公告)号：CA2098415A1

公开(公告)日：1994-04-08

申请号：CA2098415

申请日：1993-06-15

Applicant: IBM

Inventor： CAMPBELL DAVID L ,  HAMBRICK GEOFFREY M ,  HEYMAN JERROLD M ,  PORTER TRACY W

IPC: G05B19/418 ,  G06F19/00 ,  G06Q10/00 ,  G06F15/21

Abstract: A primitive process building block is utilized in representing each state of a process and implemented as a computerized class object from which all process states are derived. The building block has a generic set of actions whereby control may be transferred between states. Such generic transitions for each state thereby describe relative flow of a Work Item in the process either forward or backward in the process such as to a next or previous state, respectively, or looping within the same state. By defining each state with a uniform model across the system whereby the same set of actions enter and exit a given state, an improved, simplified user interface is provided. Generic actions further facilitate automated reporting functions and creation of a process quality matrix.