IMPROVED HANDLING OF MESSAGES IN AN ELECTRONIC MESSAGING SYSTEM

    公开(公告)号:AU2003274075A1

    公开(公告)日:2004-06-30

    申请号:AU2003274075

    申请日:2003-10-24

    Applicant: IBM

    Abstract: The present invention proposes a computerized method and means for providing an improved handling of messages directed to an user of an electronic messaging system. The suggested method comprises a first step of determining user characteristics capable of identifying the user as an addressee of a message. The method further comprises a second step of analyzing a certain message and determining its message characteristics exploiting the information contained in one or a multitude of message fields. The method finally comprises a third step of applying at least one deduction rule of a potential set of deduction rules to said certain message. The deduction rule assigns based on the user characteristics and the message characteristics a role of said user to said certain message. The role is capable of revealing said user's relationship to said certain message.

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