METHOD FOR SOLVING APPLICATION FAILURES USING SOCIAL COLLABORATION

    公开(公告)号:CA2618535A1

    公开(公告)日:2009-07-23

    申请号:CA2618535

    申请日:2008-01-23

    Applicant: IBM CANADA

    Abstract: A computer-implemented method, system and computer usable program code for solving an application failure using social collaboration are provided. A search request to search a central repository of knowledge is received. The search request comprises a user identity and an application failure problem to be solved. The central repository of knowledge comprises data regarding attempts to solve an application failure problem compiled from registered users of the central repository of knowledge. A determination is made as to whether the application failure problem to be solved exists in the central repository. If the application failure problem to be solved exists within the central repository, search results for previous attempts at solving the application failure problem are collected. The search results are ranked based on a frequency of access and feedback from users and are grouped according to social groupings defined by the requestor. The results are displayed to a requestor.

    SELECTIVE DELTA VALIDATION OF A SHARED ARTIFACT

    公开(公告)号:CA2684225A1

    公开(公告)日:2011-04-30

    申请号:CA2684225

    申请日:2009-10-30

    Applicant: IBM CANADA

    Abstract: An illustrative embodiment of a computer-implemented process for selective delta validation of a shared artifact receives a notification associated with a shared artifact, determines whether a unique key exists for the shared artifact in a symbol data structure, and responsive to a determination that the unique key exists, determines whether an update from an external source occurred. Responsive to a determination that the update occurred from an external source, receives a timestamp associated with the unique key from the symbol data structure to form a received timestamp, determines whether the received timestamp is prior to a last modification time, and responsive to a determination that the received timestamp is prior to the last modification time, performs a delta validation of the shared artifact.

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