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    SYSTEMS AND METHODS FOR EXPEDITING REPAIRS OF UTILITY EQUIPMENT USING ELECTRONIC DIALOGS WITH PEOPLE
    1.
    发明申请
    SYSTEMS AND METHODS FOR EXPEDITING REPAIRS OF UTILITY EQUIPMENT USING ELECTRONIC DIALOGS WITH PEOPLE 审中-公开
    用于使用电子对话与人进行实用设备的维修的系统和方法

    公开(公告)号：WO2017218458A1

    公开(公告)日：2017-12-21

    申请号：PCT/US2017/037133

    申请日：2017-06-13

    Applicant: INTERGRAPH CORPORATION

    Inventor： MAXSON, Daniel ,  BARRETT, Phillip ,  EZELL, Timothy ,  EPLING, Adam ,  COOPER, Eric Marlow

    IPC: G06Q10/06 ,  G06Q50/06

    Abstract: In accordance with one embodiment of the invention, a utility management system locates and addresses potentially damaged utility equipment. A region manager determines a geographic region potentially affected by an environmental event and identifies a person in the geographic area. A utility communication device engages in an electronic dialog with the person, which include a location of a communication device used by the person. The message parser also parses the electronic dialog to determine equipment information, including type and condition, about utility equipment within a vicinity of the geolocation of the person. An inventory database provides the identity of potentially damaged utility equipment, including information relating to geolocation. The equipment manager generates a repair list that includes at least some of the identified potentially damaged utility equipment and determines repair equipment to repair the potentially damaged utility equipment on the repair list.

    Abstract translation: 根据本发明的一个实施例，公用事业管理系统定位和寻址潜在损坏的公用设备。 区域经理确定可能受环境事件影响的地理区域并识别该地理区域中的人员。 公用设施通信设备与该人进行电子对话，其包括该人使用的通信设备的位置。 消息解析器还解析电子对话以确定关于人员地理位置附近的公用设备的设备信息，包括类型和状况。 库存数据库提供潜在损坏的公用设备的身份，包括与地理位置有关的信息。 设备管理器生成一个修理列表，其中包括至少一些已识别的潜在损坏的公用设备，并确定维修设备以修理修理列表中可能受损的公用设备。

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