公开(公告)号：US10212278B1

公开(公告)日：2019-02-19

申请号：US15813565

申请日：2017-11-15

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Geetha Adinarayan ,  Dinesh Radhakrishnan ,  Akshat Dixit ,  Gandhi Sivakumar

IPC: H04M3/436 ,  G10L25/63 ,  H04M1/2745 ,  H04N1/32

Abstract: Systems, methods and tools for leveraging computer networks, data sharing, data analytics and sentiment analysis to control the receipt of unwanted telephone calls and preventing unwanted telephone calls from disturbing a user through the implementation of contacts list and/or a shared table of unique calls. Contact lists and shared tables of unique calls may identify incoming calls that may be directed to the user or filtered out based on whether the incoming call's number is in the user's contact list and/or based on the past experiences of the individual users engaging with the incoming caller. Embodiments may track the past call durations for unique incoming number and track the sentiment of users during these calls and use the collected call data and sentiment determine whether subsequent incoming calls from a phone number should be forwarded to the user's telephone enabled device or automatically responded to with further instructions.

公开(公告)号：US10554812B2

公开(公告)日：2020-02-04

申请号：US16183855

申请日：2018-11-08

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Geetha Adinarayan ,  Dinesh Radhakrishnan ,  Akshat Dixit ,  Gandhi Sivakumar

IPC: H04M3/436 ,  G10L25/63 ,  H04M1/2745 ,  H04N1/32

Abstract: A method and system for controlling unwanted phone calls. In response to a determination that a phone number of a current incoming call to a user is not a phone number in a contact list including phone numbers of the user's contacts and to a determination that the phone number of the current incoming call is a phone number in a phone list of a shared table, the shared table for the previous call duration is analyzed for the previous call duration and the previous sentiment of the user during a previous incoming phone call for the phone number of the current incoming call to the user. It is ascertained, from analyzing the shared table for the previous call duration, that the previous call duration is less than a predetermined call duration and the previous sentiment is a negative sentiment, and in response the current incoming call is rejected.

公开(公告)号：US20190149659A1

公开(公告)日：2019-05-16

申请号：US16183855

申请日：2018-11-08

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Geetha Adinarayan ,  Dinesh Radhakrishnan ,  Akshat Dixit ,  Gandhi Sivakumar

IPC: H04M3/436 ,  G10L25/63

CPC classification number: H04M3/436 ,  G10L15/1822 ,  G10L25/63 ,  H04M1/274508 ,  H04M1/663 ,  H04M2201/14 ,  H04M2201/18 ,  H04M2250/60 ,  H04N1/3201 ,  H04N1/32016 ,  H04N1/32021

Abstract: A method and system for controlling unwanted phone calls. In response to a determination that a phone number of a current incoming call to a user is not a phone number in a contact list including phone numbers of the user's contacts and to a determination that the phone number of the current incoming call is a phone number in a phone list of a shared table, the shared table for the previous call duration is analyzed for the previous call duration and the previous sentiment of the user during a previous incoming phone call for the phone number of the current incoming call to the user. It is ascertained, from analyzing the shared table for the previous call duration, that the previous call duration is less than a predetermined call duration and the previous sentiment is a negative sentiment, and in response the current incoming call is rejected.

公开(公告)号：US10212279B1

公开(公告)日：2019-02-19

申请号：US15837074

申请日：2017-12-11

Applicant: INTERNATIONAL BUSINESS MACHINES CORPORATION

Inventor： Geetha Adinarayan ,  Dinesh Radhakrishnan ,  Akshat Dixit ,  Gandhi Sivakumar

IPC: H04M3/436 ,  G10L25/63 ,  H04M1/2745 ,  H04N1/32

Abstract: Systems, methods and tools for leveraging computer networks, data sharing, data analytics and sentiment analysis to control the receipt of unwanted telephone calls and preventing unwanted telephone calls from disturbing a user through the implementation of contacts list and/or a shared table of unique calls. Contact lists and shared tables of unique calls may identify incoming calls that may be directed to the user or filtered out based on whether the incoming call's number is in the user's contact list and/or based on the past experiences of the individual users engaging with the incoming caller. Embodiments may track the past call durations for unique incoming number and track the sentiment of users during these calls and use the collected call data and sentiment determine whether subsequent incoming calls from a phone number should be forwarded to the user's telephone enabled device or automatically responded to with further instructions.